PROFESSIONAL SUMMARY:

• Motivated and detail oriented; exhibits uncompromising focus on IT project management and w ell known for demonstrated ability to fuse business, finance, and technology into cohesive, interconnected operations to optimize company profitability and performance objectives.
• Possess solid interpersonal and organizational communications skills in dealing with superiors, staff, clients, and business associates.
• Assemble project teams, assign individual responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of project involving the migration, configuration, and installation of IT servers.
• I am Team Builder and I assume a strong leadership role and enforce accountability while motivating employees, and apply disciplinary actions and procedures as needed
• Planned and Managed and Implemented complete ERP System for manufacturing and supply and distribution.
• Collaborate with key company IT staff to assure accuracy in gauging scope of planning and implementing of projects.
• Work independently or as part of a team on technically challenging projects to design, implement, and manage specialized support technologies and activities aimed at improving the support experience of the company and/or customer.
• Well adapted at handling multiple task and while keeping jobs escalated as needed.
• Very customer service orientated, as I fell user and clients are priority one.
• Work well with all levels of management and demonstrate a professional attitude.

CORE BUSINESS STRENGTHS:

• Network LAN/WAN Design Team Leadership & Development Help Desk Management Planning & Scheduling
• Supply Chain/Warehouse Mgr. Configuration & Implementation Administration & Reports Symantec
• Budgeting & Cost Allocation Performance/Security Monitoring Complex Problem Solving MS Dynamics CRM
• POS Implementation ERP Project /Implementation Multiple Site Management PCI /DSS Compliance
• Windows 95 thru Windows 10 Windows Server Supply Distribution Systems JDE One World

PROFESSIONAL WORK HISTORY:

Confidential, Macomb, IL

Information Technology Manager

Responsibilities:

• Project Manager for upgrading from Tran4M to JDE 9.12 $2.6 Million
• Responsible for all plant hardware and software upgrades
• Manage four IT Personnel.
• Managed IT Budget for both location IT Departments
• Project Manager for a $500,000 network Refresh
• Managing network upgrade for Hamilton AL location
• Manager IT Administrator in Hamilton AL
• Planning for IOT implementation with JDE

Confidential, Orlando, FL

Information Technology Manager

Responsibilities:

• Responsible for all plant hardware and software upgrades
• Maintenance and administration of the plant’s local area network, bar code scanners and production devices.
• Maintenance and administration of the plant’s PC’s, server, printers, phone system and employee communication screens and systems.
• Assist in the implementation of the MES/IS portions of Capital Projects
• Assist administrative employees with PC/Laptop and software issues as they arise
• Primary contact for the site’s security and gate access systems
• Participation towards completion of other related tasks and duties as directed or needed
• Respond to breakdowns for a continuous operation
• Respond to computer system problems during off hours

Confidential, Melbourne, FL

Technology Launch Project Manager

Responsibilities:

• Provide technical leadership through entire project lifecycle, including pre - sales requirements analysis and documentation, solution development, project planning and launch, implementation, and post-launch support.
• As the technology Subject Matter Expert (SME), works closely with all Technology teams, internal and external clients, business partners and vendors to plan, organize, secure and manage resources for assigned Technology Launch Project efforts following software development lifecycle and project implementation policies and procedures as applicable.
• Works closely with our internal and external clients to understand their business and system problems and opportunities in the context of the requirements.
• Coordinate with third party vendors, internal departments and client, to manage technology project plans, metrics reporting and issues.
• Track actual cost and quality of third party vendor performance and provide feedback to the Director of Global IT, clients, senior management, and others to ensure business goals are met.

Confidential, Orlando, FL

IT Manager

Responsibilities:

• Project managed and Implemented Virtual environment with VM Ware
• Project manager for JD Edwards upgrade from B733 to 9.0
• Project manager for Exchange 2003 to Exchange 2013
• Manage and administrate Windows Server
• Supervised the design, development, and implementation of a new Point of Sale.
• Managed the supply chain management ERP
• Assisted in the management/allocation of a $200,000 labor and resource budget to install a multiple site POS system.
• Designed and integrated IT supports plan (email reporting) standardizing all software/hardware; resulted in minimized service calls and helpdesk support calls by 20%.

Confidential, Danville, IL

Information Systems Manager

Responsibilities:

• Accredited with leading and supervised the design, development, and implementation of the intranet, bridging the gap of communication between departments as well as the company and employees within the organization.
• Developed a plan to standardize all software/hardware to minimize service calls and helpdesk support calls by 10%.
• Reduced spending on IT and telephony expenses by more than $100,000 during first 3 years of employment.
• Contributed to company’s annual 20% growth through constant, direct collaboration with senior management in the planning, development, and implementation of systems to assure complete modernization of systems and capabilities at all times.