RELEVANT EXPERIENCE:

Linux - SAS 9.4 Platform Admin

Confidential, Cary, NC

Responsibilities:

• Install, configure, maintain and support SAS 9.4 Analytics Application.
• Install, configure, maintain and support IBM SPSS Collaboration and Deployment Services for Batch Processing
• Brainstorm with Data Scientist to take SAS Analytics project ideas to successful implementation
• Work with Data Scientist to resolve Python programming issues.
• Meet with vendors to discuss future software releases and current release hotfixes.
• Maintain uptime for the physical and Virtual Linux Application Platforms to serve scientific analytical needs in a constantly changing research environment
• Meet with all stakeholders about network performance, growth, and decommissions.

Software Specialist

Confidential, Morrisville, NC

Responsibilities:

• Brainstorm with scientist to take informatics project ideas from concept to successful implementation
• Ensure the ultimate success of HPC physical grid and VMware systems to serve scientific DNA sequencing needs in a constantly changing research environment
• Configure Puppet to allow rapid build and re-deployment of new servers or lost nodes.
• Meet with vendors to discuss future software releases and current release hotfixes.
• Meet with all stakeholders about network performance, growth, and decommissions.

File Transfer Engineer/Analyst

Confidential, Durham, NC

Responsibilities:

• Knows and applies the fundamental concepts, practices and procedures in the field of B2B and Managed File Transfers (Data Transformation including IBM Sterling Gateway, Connect Direct )
• Participates with Technical Team in the Data Movement requirements definition and technical design (internal and external design) of File Transfer and transformation methods and interfaces.
• Participates in coding of new UNIX shell scripts, requesting database changes and PARMS, creating new job streams, and modifying existing shell scripts, data structures, and job streams. All work is produced in accordance with established procedures, following departmental standards, guidelines and system development methodologies on all assigned tasks.
• Drive and actively participate in troubleshooting, isolating, and remediating implementation defects or tool/environmental problem incidents in the various non-production and production environments.
• Develops test cases and test plans, creates the unit and system test environment, and conducts unit and system tests for new or modified services.
• Submits work for review by technical and user staff and actively participates in reviewing others’ work and suggesting improvements. Reviews validate the application of sound programming and design techniques with strong level of proficiency.
• Prepares and maintains program and system documentation using established department artifact standards and methodologies. Coordinates and guides resolution of day-to-day problems within the business segment; involves and guides other team members in their problem-solving efforts.
• Provides 24/7 on-call rotational support of applications support to users including issue resolution. Accurately repairs and documents changes to applications as assigned.

Release Engineer

Confidential, Durham, NC

Responsibilities:

• Work with the Release team both as a team member and independent worker in supporting the release and deployment of code for the distributed application environment during testing and production implementation on Solaris and Linux platforms.
• Utilize a Source Control Management app ClearCase to deploy code changes into designated environments.
• Monitor package modifications via ClearCase
• Modify Korn/BASH shell scripts on Linux Virtual servers via VMWare/Virtual Box and Solaris environments to reflect date & time changes and perform recycles
• Design individual technology components of the application development, execution, or operations architecture.
• Troubleshoot log file and .xml files error messages and respond accordingly
• Conduct User Acceptance Testing UAT and coordinate, lead or distribute tasks for our Offshore Team
• Confirm the completeness and consistency of the design deliverables.
• Hold meetings to inform/update the stakeholders Programmers, Project Managers, DBA’s of the issues discovered and their resolutions.

IT Analyst

Confidential, Durham, NC

Responsibilities:

• Respond to EPIC/Maestro Care ‘device mapping issues’
• Migrate Departmental laptops & Desktops from Win XP to Win 7
• Create Win 7 images with correct Dept. container for specified areas
• Provide technical support to users on Mac OS, Windows XP, Win 7 platforms via: ServiceNow tickets
• Install Lab specimen label printers and other network printers.
• Training of users/staff via: walk-thru software installs software setup and configuration, along with assistance for Departmental and user owned peripherals and devices…

Systems Engineer

Confidential, Fairfax, VA

Responsibilities:

• Administer as appropriate DTS software products such as Axway Gateway Interchange, Axway Provisioning Services, Sterling File Agent, Tumbleweed Secure Transport, Sentinel, Secure Messenger and/or vShell.
• Perform configuration, setup, and support task while migrating USPS Trading Partners from the Solaris 10 environment to the SUSE Linux platform
• Perform requirement analysis, design of the EDI maps, and the coordination and execution of SIT testing.
• Configuration with web technologies (HTTP, cookies, sessions, proxies, etc.)
• Setup and support automated file transfer using AS2, ftp, sftp, TCPIP, DNS, DHCP and AFT in a SUSE LINUX environment; including but not limited to creating, managing, and testing with trading partners verification of MDN, migrating trading partners.
• Create and maintain wrappers and integration tools for sftp, ftp, and AFT and create application interface process with Axway including inline processes and post processing, and Messageway including mailbox.
• Provide programming and support services for the following languages: Perl scripting, and korn shell scripting.
• Research Linux Virtual server log files VMWare/Virtual Box and address Error messages within the logs

Confidential, Durham, NC

CNC/CSPC Tech Support Engineer

Responsibilities:

• Support Cisco Clients with the Administration/Configuration of their CNC/CSPC Cisco Network Device Collectors
• Troubleshoot Linux OS Configuration issues on CNC/CSPC devices
• Troubleshoot Firewall, DMZ,subnet, protocol issues related to CNC/CSPC devices inability to poll all network devices
• Work with Client Network Administrator to resolve Exceptions found by CNC/CSPC devices
• Research Linux server log files and address Error messages within the logs
• Upload Inventory and Configuration data to Cisco Backend DB
• Partake in ‘Stakeholder’ meetings to discuss DAV Report for the noted ‘Unreachable’ Devices

Confidential, Pittsburgh, PA

Informet Load Production Support Specialist

Responsibilities:

• Support Informent Clients with their transmission/file imports/exports for the Informent applicationBank of NY / Confidential Corp
• Notify Clients of transmission Errors/Abends
• Research Linux server log files and address Error messages within the logs
• Extract and Modify Oracle database data with SQL queries via SQLServer
• Logged issues in an ‘issues database’ to share with other Project stakeholders
• Troubleshoot system and react to environmental changes/degradation

Confidential, Pittsburgh, PA

UNIX Engineer/Systems Analyst

Responsibilities:

• Work with the Release team both as a team member and independent worker in supporting the release and deployment of code for the distributed application environment during testing and production implementation on Solaris and zLinux platforms.
• Utilize a Source Control Management app Harvest to deploy code changes into designated environments.
• Lead Projects for software updates, hotfixes or jetfixes
• Monitor package modifications via Harvest
• Modify Korn/BASH shell scripts on zLinux Virtual servers via VMWare/Virtualbox and Solaris environments to reflect date & time changes and perform recycles
• Design individual technology components of the application development, execution, or operations architecture.
• Troubleshoot log file and .xml files error messages and respond accordingly
• Conduct User Acceptance Testing UAT and coordinate, lead and distribute tasks for our Offshore Team
• Confirm the completeness and consistency of the design deliverables.
• Hold meetings to inform/update the stakeholders Programmers, B.A. DBA’s of the issues discovered and their resolutions.

Confidential, Pittsburgh, PA

QA Technician

Responsibilities:

• Construct TEST CASE documents Automation scripts to record the business analysis and testing process
• Perform Stress/Functional/Regression testing on these applications thru Human and automated processes Functional Tester-Rational Robot .
• Executed test plans while networking with programmers to modify code that will assist in producing the desired result.
• Document/record issues discovered during testing in an ‘issues database’ created in Access to share with Project stakeholders.
• Conduct meetings to inform/update the stakeholders Proj Mgrs, B.A. DBA’s of the issues discovered and their resolutions.

Web Application Specialist

Confidential, Pittsburgh, PA

Responsibilities:

• Support distributed applications and University Websites on configured Tomcat/Apache Web Servers.
• Scheduling and performing software upgrades via KickStart/Jumpstart, troubleshooting, monitoring, patching, performance tuning of Solaris & Redhat Linux platforms account maintenance, and integration with other university systems.
• Configuration with web technologies (HTTP, cookies, sessions, proxies, etc.)
• Create BASH shell scripts on UNIX/Solaris 10 & Redhat Linux platforms to parse stale log files on the filesystem.
• Customize our ‘Student Portal’ software Luminis while interfacing with third-party vendors to resolve issues
• Design individual technology components of the application development, execution, or operations architecture.
• Work with other designers and the technical architect to make sure that the architecture components interact to fulfill the requirements and meet performance goals. Perform Stress/Functional/Regression/Performance testing on these applications
• Develop application prototype and conduct conference room pilot to evaluate solution options.
• Create and run SQL queries on Teradata RDMS to validate information extracted from Oracle DB tables into the dynamic web pages
• Project Lead for the install and configuration of the beta version of Luminis 5
• Create and maintain Performance testing/certification documentation and change logs
• Also, perform QA on custom-developed Web applications
• Provide technical support to users on Mac OS, Windows, and UNIX /Solaris 10 & Redhat Linux platforms via: web, email, phone, WebEx, etc.
• Share information with System Admins, DBA’s, Programmers, and counterparts at other institutions, while working in a 24/7 environment via ‘on-call’ rotation procedures

ASG Account Specialist

Confidential, Pittsburgh, PA

Responsibilities:

• Receiving and processing new AIG and SIG trading account openings through Portal
• Distribute Investment Manager Training Guide and Investment Manager Package which is based on asset type, Maintain Investment Manager Diaries, scan documents into the Cascade system for archiving
• Review documentation and ensure compliance with legal standards

Customer Service Technician

Confidential, NorthPointe, PA

Responsibilities:

• Fielded customer calls for distributed application issues and various ‘in-house’ and vendor-contracted software via company Help Desk and responded to Problem tickets created via the Service Center application, regarding pc, networking, and email issues.
• Moved email accounts to a larger mail store after verification in Active Dir
• Released secured emails that customers wanted from our SPAM servers
• Assisted with remote access by installs of VPN software and Citrix Metaframe
• Re-synced RSA secure tokens for remote access
• Recreate corrupt profiles thru Active Dir or Hyena
• Conducted walk-thru installs, software setup, and distribution of passwords / usernames on systems running Windows 2000 / NT/ XP Pro
• Assisted with Mainframe access PCOMM, screen/menu navigation, and printer restoration
• Provide technical support to users on Mac OS, Windows, and UNIX platforms, Virtualization VMWare/Virtualbox via: web, email, phone, WebEx, etc

Software System Specialist

Confidential, Pittsburgh, PA

Responsibilities:

• Resolve and report various infrastructure problems dealing with mainframe, mid-range, WebSphere MQ distributed-applications, web, UNIX/Solaris 9, Virtualization VMWare/Virtualbox and Windows environments.
• Modify Mainframe job scripts to start/stop the servers
• Modify Korn/BASH shell scripts on a UNIX/Solaris 9 environment to reflect date & time changes.
• Implement schedule changes to the software EAGLE PACE/Star/Portal and mainframe jobs while maintaining the integrity of the Eagle products life cycle.
• Installation and configuration of HA environment using Linux cluster or VERITAS Cluster
• Code and implement the Eagle Star/PACE software while providing solutions and enhancements to support application and operating systems.
• Patch and Package administration.
• Troubleshoot system and react to environmental changes/degradation. I
• Lead Projects to perform Stress/Functional/Regression and Performance testing on these applications thru Human and automated processes
• Extract and Modify Oracle database data with SQL queries ran thru the TOAD application
• Manage Projects for enhancements/modifications of ‘Star panels’ from the product line
• Conduct meetings to inform/update the stakeholders Proj Mgrs, B.A. DBA’s on the software modifications
• Coordinate requested/enhancements/changes to software configurations while keeping down time to a minimum.
• Provide technical support to users on Mac OS, Windows, and UNIX/Solaris 9 platforms via: web, email, phone, WebEx, etc.
• Coordinate, Lead and distribute tasks for our Offshore Eagle Team
• Share information with System Admins, DBA’s, Programmers, while working in a 24/7 environment via ‘on-call’ rotation procedures