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Network / System Administrator Resume

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Skippack, PA

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SUMMARY:

  • Accomplished IT professional with 18 years' experience applying hardware, software design, installation, administration and configuration to support growing businesses. Proven analytic and problem - solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and non-technical audiences.

EXPERIENCE:

Confidential, Skippack, PA

Network / System Administrator

  • Responsible for all aspects of an 800 user local and wide area network.
  • Manage user accounts, security groups, computer accounts, distribution lists and Group Policy Objects throughout the Active Directory enterprise.
  • Developed project plan, implemented and migrated domain, from Windows 2003 to Windows 2012 R2.
  • Manage and support Microsoft Exchange 2007 enterprise server, create and maintain all email accounts, distribution lists and public folders.
  • Manage and support Microsoft SQL 2012/2014 servers.
  • Engineered and administer Red Hat Linux servers running Oracle 10g database for the company wide ERP system.
  • Researched requirements to migrate current companywide ERP system, worked with Dell to purchase new servers, Installed Windows 2016 Server and Microsoft SQL 2014, then worked with vender to setup the database.
  • Installed and manage Symantec Endpoint Protection server for companywide anti-virus protection.
  • Manage Citrix XenServer environment utilizing Citrix XenCenter. Create, manage and maintain 25 virtual servers.
  • Administer all aspects of a Citrix XenApp 6.5 server farm for up to 120 concurrent users.
  • Manage and support 25 dedicated point to point MPLS connections to the main office utilizing Cisco router and switches.
  • Configure and support all routers and switches for the Fuze VOIP phone system separating the data and voice traffic using VLANs.
  • Worked with the service provider and support staff to upgrade larger remote sites from T1 to 10MB fiber or T3, to accommodate increased bandwidth needed.
  • Successfully planned, coordinated and executed a migration of all network data storage from a clustered server environment to an EMC VNX5200 SAN solution.
  • Perform data backups and restores using EMC NetWorker and EMC DataDomain with a secondary EMC DataDomain at a different location for disaster recovery. Previously used Symantec Backup Exec for the past 11 years.
  • Implemented cost saving strategy by designing a secure web based file transfer solution for sharing construction plans to sub-contractors.
  • Provide PC software, hardware and network support for end users.

Confidential, Sarasota, FL

Enterprise Engineer

  • Configured, maintained and managed three internet servers, two public DNS servers, one Microsoft SQL 7.0 Server, DHCP server, WINS server and one Imail email server.
  • Administration of Microsoft Terminal Server and Citrix MetaFrame Server.
  • Maintained a 3620 Cisco router with a T1 internet connection.
  • Administration of Veritas Backup Exec Solution.
  • Researched, recommended and purchased battery backup that extended uptime to over 5 hours for the entire server room.
  • Maintained all servers with up to date security and operating system patches.
  • Assisted in designing and coding an internet application written in asp, html,

Confidential

Field Systems Administrator

  • Provided technical support to 170 marketing associates and 240 customers that included hardware or software related issues.
  • Scheduled and performed all customer software installations, PC troubleshooting and repairs.
  • Identified laptop computer hardware problems, diagnosed causes and then called the hardware vendor to request service regarding defective products.
  • Increased efficiency for installing the ordering software on customer computers.

Confidential

Restaurant General Manager

  • Directed all Human Resource activity including team building, people development skills, staffing,, performance management and compensation.
  • Maintained outstanding customer service by maintaining fast accurate service, positive guest relations and assuring that all products meet company quality standards.
  • Analyzed the financial performance of the restaurant and took the corrective action to exceed company's growth target.

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