Sr. Trainer/Sr. Instructional Designer/Network Engineer Resume

SUMMARY

Accomplished Adjunct Professor and Network Engineer with over ten years' experience designing technical training programs for corporate, academic, and government clients.
Has achieved more than 10 industry certifications including MCT, MCTS, MCSE, MCSA, MCDST, MCP, CNE, CNA, A+, Network+, and Security+, Microsoft Office Specialist (MOS) Word and MOS PowerPoint .
Confidential Lead Trainer where I managed a national technical training delivery, and facilitated the technical training program offerings for corporate and government clients.
Utilized a consulting model (needs assessment, design/develop solution, implement, and evaluate) to create a national training program for the Lutheran Immigration and Refugee Service (LIRS) and its 200 partners.
Designed and delivered a Cybersecurity training program for the National Security Agency (NSA)/U.S. Army in partnership with Anne Arundel Community College where 96% of the students passed CompTIA's Security+ certification exam.
Curriculum and program designer of IT programs for University of Maryland Baltimore County (UMBC), Montgomery College (MC), Frederick Community College (FCC) and Anne Arundel Community College (AACC).
Designs a variety of technology-enabled learning solutions (e.g., e-Learning, interactive multimedia, synchronous online training, simulations, and informal learning opportunities).

Professional Experience

Confidential

Sr. Trainer/Sr. Instructional Designer/Network Engineer

Sr. Trainer on a multi-million dollar DCPS Enterprise Resource Planning (ERP) rollout responsible for the maintenance, enhancement and stability of the Aspen SIS application in support of scheduling, enrollment, attendance, grade input, graduation, grade book, interventions, and family portal.
DCPS serves 45,000 students in the nation's capital through the efforts of approximately 4,000 educators in 123 schools.
Architect and designer of LAN, WAN, and WLAN deployments including multi-site locations, network design, hardware and software, remote access, security hardening, patch management, printing, web-based applications and technical training.
Facilitates learning through a variety of delivery methods such as classroom, online, computer- based, hands-on, peer-to-peer coaching and train-the-trainer workshops.
Analyzes and interprets business processes, organizational objectives, user requirements, technical specifications, and application features and translates the feedback into curriculum.
Collaborate with Subject Matter Experts (SMEs) to conduct training needs analysis, develop training objectives and course requirements.
Utilizes metrics and measurement to evaluate training effectiveness, knowledge transfer and training impact and performs gap training as needed.
Writes clearly, concisely and accurately, translating technical information into simple-to- understand English.

Confidential

Lead Trainer/Instructional Designer/Network Engineer

Delivered Microsoft and Novell instructor-led training and customized technical training solutions to Fortune 1000 clients.
Lead Technical Trainer on a 20-member national technical training team.