SUMMARY:

• A driven and versatile systems analyst with over 20 years of dedicated service in management and network administration. Exceptional technology skills combined with a proven ability to drive system performance, conduct contract negotiations, form strategic partnerships, and successfully implement and oversee complex projects.
• An insightful professional with a keen ability to evaluate and assess company needs to fit evolving technology standards. Demonstrated management skills that enhance productivity and drive sustained organizational performance. An established and successful background with multiple servers including installation, setup, virtualizations, clustering, and networking.

AREAS OF EXPERTISE:

• Strategic & Tactical Planning
• System Administration
• Client Negotiations
• Risk Mitigations
• Recovery Systems
• Application
• Integrations
• Security Analyst
• Technological Solutions
• Project Management
• Intrusion prevention/detection
• Budgeting & Forecasting
• Licensing
• Inventory Administration
• Vendor Management
• Vendor Contracts
• LAN/WAN Systems

TECHNICAL SKILLS:

Applications: Microsoft Hyper - V, VMware, Windows Server 2012 /2008/2003/2000/ NT/Windows 7, XP, Vista, Mac Osx, SharePoint 2007/2010, SQL 2008, Exchange Server 2007/2010, Junos Space, Oracle, Unix, Linux, Microsoft Office Word, Excel, PowerPoint, Access, and Symantec Backup Exec, Veeam, Vmturbo, PowerShell, Asigra, EMC/Avamar, EMC VNX, Absolute Manage, UC4/Automic, Manage Engine, Solarwinds, Exagrid, Cisco call manager, Shore-tell, Symens phone system, Ultrafis, BranchSuite, Spectrum HP-UX, Kace 1000/2000, Sophos, OpenDns, PaloAlto, SQL Farm, Load-Balancing, WhatsUp, Centrify, Tomcat, Jboss, Apache, Transact-SQL, HP/UX, AvAyA, sCcM, XP2Systems, Netwrix,PDQ Deploy, ESET, TrendMicro.

Connectivity & Hardware: NetApp SAN, Cisco Nexus switches, CISCO Routers and Switches, CISCO Unified Computing System Blade Servers, CISCO Fabric Interconnect Switches, Cisco WLan Controller, WatchGuard Firewall, Cisco IronPort, Meraki, Cisco ASA 5510, HP Proliant Servers, HP SAN P2000, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, Dell Servers. WAN, LAN, TCP/IP, and RAID systems. Ruckus Wireless, Cisco Wireless Controller, Dell Poweredge Server, Exagrid, IBM SAN, Adtran, Netgear, QNAP, HP mSa, Fortigate, Palo Alto, Catalystm ISR, ASR.

Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, SMTP, FTP, SMB, Iwan, EIGRP, Port-Chanell, Lacp, OSPF, MP-BGP, VOIP, EIGRP, BGP, MPLS, SNMP, DNS, DHCP, QOS.

Peripheral Technologies: 802.11 a/b/g/n, SSID, LWAPP, CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS, SSH, SSL,VACL, PVLAN, Firewall, VPN Tunneling, Cisco ACS, Pix, Cisco ASA 5500 Series Adaptive Security Appliance, IPSEC, DMZ, VoIP, Catalyst, Port Security, and MAC Address Filtering, Juniper SRX, LLDP, HSRP, GLBP, VRRP, Wireshark, Netflow, NMAP, Splunk, Sylog, solarwinds, Nagios.

PROFESSIONAL EXPERIENCE:

Confidential, West Palm Beach, FL

Network Administrator

Responsibilities:

• Provide support to IT systems including: day-to-day operations, monitoring and problem solving including: day-to-day operations, monitoring and problem resolution.
• Identify, troubleshoot and resolve problems with network, internet, telecommunications equipment and other network technology.
• Maintain (administer, document, troubleshoot, and repair), upgrade and provide technical support for Confidential ’s computer network servers, workstations, and webservers.
• Monitor and maintain network interfaces to insure its highest level of performance, making modifications and enhancements as needed.
• Deploy new virtual servers, maintain templates, and perform updates when necessary
• Perform, maintain and test all system backup and restore.
• Plan and implement any improvement. Modification, or replacement of network infrastructure components.
• Assist with the evaluation, selection, deployment and use of monitoring tools for data and voice networks.
• Assist with internal audit initiatives to evaluate the adequacy and appropriateness of IT controls.
• Maintain Branch network operations and software applications.
• Manage planning and maintenance of network cabling, including MDF and IDF closets.
• Develop and document recovery procedures in the event of system failure to insure the protection of data.
• Audit and maintain security levels consistent with the security policies.
• Prepare technical design and implementation documentation as necessary.
• Monitor VMware resources, maintain pools and applicable policies.
• Group policy administration, end user workstation and application support.
• Plan and coordinate security measures for Confidential IT Systems.
• Administer a variety of database systems including Microsoft SQL.

Confidential. Palm Beach Gardens, FL

Tier III System Administrator

Responsibilities:

• Provide support to IT systems including: day-to-day operations, monitoring and problem solving including: day-to-day operations, monitoring and problem resolution.
• Provide Second level problem identification, diagnosis and resolution of problems
• Maintain and administer computing environments including computer hardware, systems software, applications software, and all configurations.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Design, implement, maintain, monitor and upgrade IT system infrastructure including but not limited to Microsoft Active Directory, Microsoft Exchange 2010, VMWare ESX, O365, and enterprise storage (EMCvnx, IBM,Exagrid)
• Responsible for uptime, performance, reliability, scalability, security and high availability of critical Confidential infrastructure.
• Perform, maintain and test all system backup and restore.
• Plan and implement any improvement. Modification, or replacement of network infrastructure components.
• Conduct after hour’s infrastructure maintenance on an as needed basis.
• Configure and setup Cisco ASA Firewalls, IDS/IPS and other security appliances for access to vital Confidential applications
• Support Cisco VOIP infrastructure and its associated software, including, Voice gateway, Call management, Voicemail, and interactive voice response.
• Design, setup and configure complex switching and routing environments using cisco and juniper technologies.
• Design, and deploy LANs, WANS, and WLANS, including servers, routers, firewall, switches, UPS and other hardware.
• Maintain a thorough understanding of Local and Wide Area Networking.
• Maintain multi-site network operations and software applications
• Manage planning and maintenance of network cabling, including MDF and IDF closets.
• Analyze and provide network operation improvement recommendations to support a large, diverse, complex and distributed enterprise network infrastructure
• Administer the EMC VNX enterprise storage and Cisco Nexus storage area network.

Confidential, Sunrise, Florida

Operations Support/Unix Administrator

Responsibilities:

• Develop techniques and procedure for conducting IT security risk assessments.
• Responsible for all aspects operations of HP-UX 9000, ASP usage, disk utilization operator messages etc.
• Maintain system integrity and security.
• Monitor and create jobs in UC4/Automic (job scheduler) troubleshoot, install and configure server.
• Assist in the administration of LAN/WAN and report any potential security issues.
• Maintain strict confidentiality of all IT department codes, passwords and all Confidential related data.
• Ensure that all jobs and processes on the Spectrum data processing system and network are up and operation efficiently at all times. Verify all system parameters and makes changes as needed.
• Maintain Confidential ’s Real Time processing system, Call24, Mobile banking, Home Banking, ATM and visa debit card interfaces.
• Provide desktop oversight for 200+ dell pcs, VMware VSphere 5 and laptop.
• Develop full written documentation of all system and device configurations including create documents of problem solving resolutions.
• Plan, coordinate, and implement network security measures to protect data, software and hardware.
• Specify order, install and maintain Confidential ’s Hardware and software including servers, networking, content management, backup systems and internet service.
• Design and implement disaster recovery plan for operating systems database, networks, servers, and software applications.
• Design and maintain windows patching using Kace 1000
• Design and implement windows deployment imaging using Kace 2000
• Manage and support Confidential Backup system (ASIGRA, EMC\AVAMAR) for all windows, Linux, and UNIX infrastructure.
• Troubleshoot and fix system problem and service requests and provide high-level technical support for unresolved help desk issues.
• Plan, document and test Confidential core system disaster recovery and business continuity.
• Perform server and security audits, and system backups and recovery
• Participate in managing all network security solutions
• Manage planning and maintenance of network cabling, including MDF and IDF closets.
• Setup daily, weekly, monthly and yearly schedules for computer operations.
• High Availability, administration, backup, recovery, performance tuning and troubleshooting of production Oracle 11G.

Confidential, Orlando, Florida

Software Application Support Specialist

Responsibilities:

• Install, modify and repair computer hardware and software.
• Create User Accounts and assign users and computers to proper groups in Active Directory
• Schedule, perform, and monitor all server backups using Backup Exec.
• Execute, monitor, and maintain LAN/WAN equipment including Cisco switches, Firewall, UCS, Router
• Install, configure, and oversee Windows 2003/2008 servers including Active Directory, DNS, DHCP
• Support SAN/Storage Array Datacenter functions, TCP/IP protocol analysis, and remote access.
• Track and monitor issues to ensure timely resolution for Ultradata system product support.
• Develop and maintain information technology policies, strategies, and disaster recovery plans.
• Ensure timely and accurate delivery of technology products and services.
• Provide training and individual assistance to end-users, on network and core products.
• Maintain system and user documentation processes and procedures.
• Prepare and deliver internal release training for appropriate technical enhancements.
• Administer, install, configure and maintain Siemens VOIP phone system
• Work with hardware and software vendors to verify timely product delivery
• Install, configure and maintain desktop and laptop pcs and peripherals.
• Prepare the daily, weekly, monthly and yearly schedules for computer operations.