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Claims Analyst/official Spanish Translator- Social Security Administration Resume

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Boulder, ColoradO

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SUMMARY

A resourceful, creative, and bilingual communications professional who is recognized for a client - centric approach and a proven track record of establishing strong relationships with clients, cross-functional teams, and external stakeholders. I offer demonstrated expertise in a diverse range of competencies to include writing and editing, research and analysis, project management, client relations, and cross-cultural communications, that I gained through valuable career experiences as an Undergraduate Teaching Assistant, Cultural Immersion Guide, and as a Claims Analyst. My strengths, qualifications, and transferable

TECHNICAL SKILLS

Technical Proficiencies: Windows, Chrome and Mac OS X and all associated software and applications. Online classroom management portals and academic research databases. Website design/development and content management software to include WordPress, Prezi, Google Docs and Adobe Lightroom. Mid­level proficiency with HTML, CSS, and Linux; introductory level Python. Strengths with social media platform management.

Languages: Fully fluent in Spanish (Reading, Writing, and Verbal)

Travel: Accustomed to domestic and international travel as required by the business.

PROFESSIONAL EXPERIENCE

Confidential

Claims Analyst/Official Spanish Translator- Social Security Administration, Boulder, Colorado

Responsibilities:

Secured position immediately upon graduation from M.A. program at Confidential . Charged in researching, administering, and awarding over $1.3MM in retirement, survivor, and disability claims annually. Additionally, draft, edit, translate, and submit detailed reports for claim decisions and formal appeals. Position requires an ability to expertly manage to competing demands, research and analyze variant factors, and demonstrate a customer-centric mentality.

Confidential

Student Expeditions

Responsibilities:

Selected to serve as a Cultural Immersion Guide for NatGeo's Student Expedition program during their inaugural year of operations. Traveled to Spain to supervise 14 high school students as they underwent an immersive cultural expedition with an emphasis on Andalusian history, architecture, and contemporary Spanish culture. Supported students in their daily academic and cultural research by assisting with written narratives, creative writing exercises, and photographic journals.

Graduate Teaching Assistant

Confidential, Laramie, Wyoming

Responsibilities:

Obtained position as a Graduate Teaching Assistant while attending Confidential . Taught four sections of freshman English Composition as well as a course in Native American Film Studies. Instructed over 90 students in university-level research practices, expository and research writing styles, critical thinking skills, and proper citation formatting.

Substitute Teacher

Confidential, Ft. Collins, Colorado

Responsibilities:

Served as a Substitute Teacher for the Confidential ; a district comprised of several top-performing and nationally-recognized academic institutions. Taught Spanish, English and ESL classes to both middle and high school students by facilitating coursework, aligned with district standards, to help ensure students maintained grade-level skills and topic fluency.

Graduate Teaching Assistant

Confidential, Boulder, Colorado

Responsibilities:

Secured a position as a Graduate Teaching Assistant at the Confidential at Boulder's Spanish Language Department. Taught introductory Spanish, created lesson plans, developed engaging curriculum, and graded student papers and exams. Additionally, offered individualized Spanish tutoring for students requiring supplementary help and assistance in their studies.

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