We provide IT Staff Augmentation Services!

Administrative Services Manager Resume

2.00/5 (Submit Your Rating)

Rockville, MD

AREAS OF EXPERTISE

  • Experience using MS Excel, MS Word, MS PowerPoint, MS Outlook, PeopleSoft
  • High reliability in handling sensitive and confidential information
  • Excellent communication and customer service skills
  • Strong organizational skills that allow me to adapt to a multitude of tasks at any given time
  • Strong ability to focus and be flexible in a dynamic working environment
  • Quick to learn and able to effectively apply new knowledge to the business, picking up and implementing programs quickly
  • Hardworking, dedicated and a reliable team player

PROFESSIONAL EXPERIENCE

Confidential, Rockville, MD

Administrative Services Manager

Responsibilities:
  • Managed non - exempt employees who provide admin support primarily at the Director level and above across the WMA.
  • Responsible for all managerial duties including hiring, performance evaluations, employee development, work assignments, customer requirements, salary, recognition, disciplinary actions, terminations, etc.
  • Responsible for fully managing a $7.8M vendor-on-premise subcontract, that provide admins and other administrative and clerical support to the business area across the WMA ensuring service was delivered within budget (30 subcontractors, 1 onsite trainer and 2 onsite subcontractor supervisors).
  • Oversaw and managed overall activities of vendor-on-premise admin subcontract ensuring compliance with business processes.

Confidential, Herndon, VA

Sr. Compensation Analyst

Responsibilities:

  • Supported key compensation programs including annual salary planning efforts and salary equity.
  • Lead analyst in charge of the annual salary equity review process, providing training to 150 HRBPs across IS&GS.
  • Assisted and contributed to the revisions of IS&GS policies and procedures as they relate to compensation.

Confidential, Rockville, MD

Sr. Multi-Functional HR Rep

Responsibilities:

  • Through department rotations during this time period, provided support to HR function / Confidential in areas of LMPeople, benefits, HRIS, staffing, EEO and compensation
  • Administered compensation programs which included the annual salary administration process, assessment of merit, salary forecasting and budget allocation; promotion planning, annual salary equity analysis, compression reviews, addressed concerns/requests on salary, position evaluations, job analysis, grades and ranges.
  • Provided ad hoc compensation training and report requests.
  • Administered the EEO program, collecting, analyzing data such as applicant flow, hiring, terminations, promotions, salaries, transfers for required government reporting and internal monitoring purposes.
  • Staffing responsibility included working closely with the BURM, RRC and management to bring candidates on board quickly.
  • Coordinated the summer intern program and made improvements for easier communication & networking between the interns via the creation of an intern website/portal to house all materials for interns to access.
  • Responsible for University Relations team selection and activities.
  • Conducted weekly New Employee orientations
  • Administrator for PRS/Performance Management
  • Rolled out communication for new Total Health Plan to three Confidential locations

Confidential, Rockville, MD

Multi-Functional HR Rep

Responsibilities:

  • corporate institute scheduling, HRIS, data generation and reporting
  • Point of contact for Confidential terminations/transfers out
  • Administrator for PRS/Performance Management
  • Responsible for Confidential Manager's Corner on the web and maintenance of Confidential websites

Confidential, Rockville, MD

HRIS Specialist

Responsibilities:

  • HR Records Room Lead - provided technical leadership to a VOP records processing staff responsible for the processing of all HR employee transactions
  • Served as focal point/liaison between managers, Payroll, T&A, Benefits, Site HR and the Records Room
  • Implemented, documented and provided ongoing quality/process measurements for HR Records
  • Assisted Desktop team with deliverables and testing, training new units on HR tool
  • Served as lead for UK/US data interface and the communication link between the US and UK programmers

Confidential

Administrative Assistant

Responsibilities:

  • Assisted in the implementation of a new executive resources system
  • Maintained an executive compensation system
  • Responsible for administering a Telephone Excellence Program
  • Trained administrative support personnel on WordPerfect

We'd love your feedback!