Administrative Services Manager Resume
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Rockville, MD
AREAS OF EXPERTISE
- Experience using MS Excel, MS Word, MS PowerPoint, MS Outlook, PeopleSoft
- High reliability in handling sensitive and confidential information
- Excellent communication and customer service skills
- Strong organizational skills that allow me to adapt to a multitude of tasks at any given time
- Strong ability to focus and be flexible in a dynamic working environment
- Quick to learn and able to effectively apply new knowledge to the business, picking up and implementing programs quickly
- Hardworking, dedicated and a reliable team player
PROFESSIONAL EXPERIENCE
Confidential, Rockville, MD
Administrative Services Manager
Responsibilities:- Managed non - exempt employees who provide admin support primarily at the Director level and above across the WMA.
- Responsible for all managerial duties including hiring, performance evaluations, employee development, work assignments, customer requirements, salary, recognition, disciplinary actions, terminations, etc.
- Responsible for fully managing a $7.8M vendor-on-premise subcontract, that provide admins and other administrative and clerical support to the business area across the WMA ensuring service was delivered within budget (30 subcontractors, 1 onsite trainer and 2 onsite subcontractor supervisors).
- Oversaw and managed overall activities of vendor-on-premise admin subcontract ensuring compliance with business processes.
Confidential, Herndon, VA
Sr. Compensation Analyst
Responsibilities:
- Supported key compensation programs including annual salary planning efforts and salary equity.
- Lead analyst in charge of the annual salary equity review process, providing training to 150 HRBPs across IS&GS.
- Assisted and contributed to the revisions of IS&GS policies and procedures as they relate to compensation.
Confidential, Rockville, MD
Sr. Multi-Functional HR Rep
Responsibilities:
- Through department rotations during this time period, provided support to HR function / Confidential in areas of LMPeople, benefits, HRIS, staffing, EEO and compensation
- Administered compensation programs which included the annual salary administration process, assessment of merit, salary forecasting and budget allocation; promotion planning, annual salary equity analysis, compression reviews, addressed concerns/requests on salary, position evaluations, job analysis, grades and ranges.
- Provided ad hoc compensation training and report requests.
- Administered the EEO program, collecting, analyzing data such as applicant flow, hiring, terminations, promotions, salaries, transfers for required government reporting and internal monitoring purposes.
- Staffing responsibility included working closely with the BURM, RRC and management to bring candidates on board quickly.
- Coordinated the summer intern program and made improvements for easier communication & networking between the interns via the creation of an intern website/portal to house all materials for interns to access.
- Responsible for University Relations team selection and activities.
- Conducted weekly New Employee orientations
- Administrator for PRS/Performance Management
- Rolled out communication for new Total Health Plan to three Confidential locations
Confidential, Rockville, MD
Multi-Functional HR Rep
Responsibilities:
- corporate institute scheduling, HRIS, data generation and reporting
- Point of contact for Confidential terminations/transfers out
- Administrator for PRS/Performance Management
- Responsible for Confidential Manager's Corner on the web and maintenance of Confidential websites
Confidential, Rockville, MD
HRIS Specialist
Responsibilities:
- HR Records Room Lead - provided technical leadership to a VOP records processing staff responsible for the processing of all HR employee transactions
- Served as focal point/liaison between managers, Payroll, T&A, Benefits, Site HR and the Records Room
- Implemented, documented and provided ongoing quality/process measurements for HR Records
- Assisted Desktop team with deliverables and testing, training new units on HR tool
- Served as lead for UK/US data interface and the communication link between the US and UK programmers
Confidential
Administrative Assistant
Responsibilities:
- Assisted in the implementation of a new executive resources system
- Maintained an executive compensation system
- Responsible for administering a Telephone Excellence Program
- Trained administrative support personnel on WordPerfect