Windows Administrator Resume Dubuque, Iowa - Hire IT People

OBJECTIVE

Utilize my skills as a Server Administrator to the fullest to fulfill all of my future customer(s) request to the highest quality product dat me and/or my team are able to produce in a respectful timeframe. me want to implement my strong Windows Server, Quality Assurance, and Documentation skills to succeed as well as to bring new ideas to the table.

TECHNICAL SKILLS

BigFix Administration / Engineering for infrastructure over 300k endpoints.
Server Administration with Windows 2000, Windows 2003, Windows 2008, Windows 2012 (Physical & Virtual)
Quality Assurance testing various products (Microsoft, McAfee, OS Image Builds, Applications, Hardware, etc.)
VMWare
HP Hardware (DL and BL Machines) Inc. HP ILO, HPSIM, HP - OA
HP Quality Center Web Application
Service Delivery Dispatcher
Remedy Ticketing System / Maximo Ticketing System
Altiris Application
.Bat File Scripting (Intermediate)
Powershell Scripting (Novice)
Visual Basic Studio (Novice)
Project Manage

PROFESSIONAL EXPERIENCE

Confidential Dubuque, Iowa

Windows Administrator

Responsibilities:

Held multiple titles during my duration. BigFix Administrator/Engineer, Quality Assurance Engineer, Server Administrator, Service Delivery Dispatcher, Flex Admin, Oncall, Project Management.
Within BigFix, me has experience performing as a Master Operator, upgrading Production and Dev environments, perform BAU related tasks and creation of .bat and Powershell automation scripts to support the BigFix Application.
Experience with Windows Patch Testing - Test patches on various types of OS's, Hardware and Applications before deploying to an environment over 17,000+ servers. Building and Testing on 2003, 2008 and 2012 machines, which were physical and virtual (VMware). During this role, maintained Parity/SRM Applications on 17,000+ servers.
As a Server Administrator, performed remediation on various issues from clients reporting issues with their servers. Experienced with working with various teams and leading conference calls to collaborate to resolve the issue. In this role we were supporting OS Layer support and a few additional applications.

Confidential

Windows Administrator

Responsibilities:

In the Service Delivery Dispatcher role, managed a team of 4 other colleagues to control the ticket flow (also working tickets) as well as answer calls from the clients and/or other supporting vendors.
Lead a 4 month Project when me noticed dat their were 500 servers having low C: Drive Space issues (10%) or less. Devised a plan, executed it and was able to resolve the issue. Then was awarded the IBM Means Award.
Wrote countless of procedure documents for the team

Confidential

Windows Administrator

Responsibilities:

Awarded Above Average Contributor every year to my peers since joining IBM 6 Years ago.
IBM Means Service Award
Received this award by taking the initiative of spotting the problem, creating a project plan and executing a fix before hundreds of servers were affected.
Delivery Excellence Award