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Immediate Supervisor Resume

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Fairmont, MN

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TECHNICAL SKILLS

Customer Service (in person, telephone, internal, external, call center) Computer (Windows NT, 95, 98, Millennium, XP, 7, 8;MS Word, Excel, Access, PowerPoint, Outlook Express;Quicken; Quick Books; Word Perfect, America Online,) Accounting (accounts payable, home health care/Medicare billing and third party insurance company billing) Management (employee staffing, client scheduling,) Appointment scheduling and calendar management, Administrative assistant

PROFESSIONAL EXPERIENCE

Confidential, Fairmont, MN

Immediate Supervisor

  • Assisting activities of daily living, skin integrity, mobility, med administration under the supervision of the RN

Courier Driver

Confidential, Rochester, MN

Responsibilities:

  • Drive a courier vehicle to deliver real estate titles to attorney offices and title companies, to deliver payoffs to banks, and to deliver prescriptions to patients.

Cashier

Confidential, Rochester, MN

Responsibilities:

  • Handle Money - Checkout Customers on Cash Register-Greet Customers-Customer Service

Shuttle Van Driver

Confidential, Rochester, MN

Responsibilities:

  • Drove passengers to and from Winona, MN to the Confidential train depot-Utilized customer service wif the shuttle service-Maintained proper payment processing

Labor Ready-Cash Flow Improvement Specialists

Confidential, Rochester, MN

Responsibilities:

  • Performed outbound calls to customers-Set up payment plans-Accepted electronic payments-customer details-Credit adjustment
  • Payment processing-Credit card payments-Debit card payments-Customer accounts

Broadband Customer Service Representative

Confidential, Rochester, MN

Responsibilities:

  • Call center-Troubleshoot video and internet repair-Technical support-Performed customer service- Upgrade services

Health Information Manager

Confidential, Rochester, MN

Responsibilities:

  • Data entry-Word processing-Maintained client and employee electronic and paper records-Scheduled and staffed clients and employees
  • Accepted incoming referrals-Medical billing-Medicare/Medicaid/third party billing-ICD 9 coding and CPT coding-Filing-Correspondence composition

Dispatcher

Confidential, Rochester, MN

Responsibilities:

  • Performed customer service-Received incoming telephone calls-Worked wif AAA auto club and several others-Dispatched tow truck drivers to customer's automobile breakdown location-Accounts receivable

Office Assistant

Confidential, Rochester,MN

Responsibilities:

  • Work study position while in Confidential -Data entry-Filing-Copying documents-Composing stories for newsletters-Assembling newsletters for bulk mailing

Unit Secretary

Confidential, Rochester, MN

Responsibilities:

  • Electronic admission and discharge of patients-Performed customer service-Maintained patient paper and electronic medical records-Ordered diagnostic and lab tests for patients-Transcribed doctor orders- Maintained inventory-Ordered supplies

Staffing Coordinator/Human Resources Assistant

Confidential, St. Peter,MN

Responsibilities:

  • Assigned staff to client-Scheduling-Conducted new hire orientation-Assembled paperwork for newly hired employees-Obtaining documentation from new hire employees-Overnight on- call rotation

Consumer Affairs Representative

Confidential, Norwood Young America, MN

Responsibilities:

  • Data entry and processing-Call center-Performed customer service-Processed customer orders

Receptionist/Accounts Payable Clerk

Confidential, Mankato, MN

Responsibilities:

  • Answered incoming switchboard calls-Data entry for payables and load orders-Greeted visitors-Filing- Copying-Printing-Processing outgoing mail

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