Technology Support and show floor technician Resume

SUMMARY

More TEMPthan 5 years of personal and academic experience in design, testing and management of software in a TDD fashion
Highly organized, detail - oriented self-starter; very good at prioritizing task
Analytical and passionate about problem solving; able to TEMPeffectively communicate issues and ideas
Diverse background in many fields; highly adaptable and strong desire to learn new things

TECHNICAL SKILLS

System Development: Ocaml, Ruby, Python, Git, Bash Scripts

Web Development: HTML5, CSS3, JavaScript/JQuery, Ruby/Rails, MySQL

Data Analysis: Octave/Matlab (Machine Learning, Image Processing), R (Statistics)

Office Basics: Microsoft Office, Microsoft Office 365

Network Administration: Cisco Switches, Network Theory

Systems Administration: Linux (Admin), Windows Server 2012 (Active Directory)

PROFESSIONAL EXPERIENCE

Confidential - New York

Technology Support and show floor technician

Responsibilities:

Assisted in imaging, installing software and firmware updates on laptops, active networking equipment, mobile devices, desktops, and other equipment as assigned.
Troubleshooting and resolving wired and wireless connectivity and networking issues for clients and internal employees.
Troubleshooting and resolving hardware and software issues for laptops, desktops, mobile devices.
Configuring and setting up Cisco switches, AP, VoIP phones, PCs, MDM in Prime, ISE, UCM servers.
Helping deploy a Mobile Device Management System for the entire company.
Assembling and configuring Kronos biometric time clock devices.

Confidential

Instrumentation Specialis

Responsibilities:

Gathered and analyzed information about the state of infrastructure and work wif a team of civil engineers to determine the best course of action to proceed wif the ongoing project.
Analyzed the signals from non-destructive integrity testing.
Maintained a relationship wif equipment and software customer service for updating, remote servicing and upgrading company instrumentation. Also negotiated prices for new equipment and software.
Managed deadlines, multi-tasked and prioritized responsibilities according to the teams’ needs.
Maintained internal reports for tracking team progress.