SUMMARY

• Accomplished and integrity - driven professional with over 20 years of experiences in, developing and implementing state of the art solutions. Facilitate corporate growth by leading cross- functional teams with diverse technical backgrounds.
• Adept at crisis management, budget planning, problem-solving and troubleshooting.
• I possess a well-rounded IT background in infrastructure management of networks, site security, programming, database management and help desk management & support.
• Met all targets goals by identifying and tracking high risks areas, by implementing risk management early and performing contingency plans as needed.
• Contracted out by several fortunes 500 corporation to assist in the implementation of plant-wide procedures hardware changes and software rollouts. All project goals were achieved ahead of schedule and under budget.
• Most team members perform above expectations and all team members raised the level of their performance.
• Research and implemented the use of Crystal Reports for the rapid transformation and export of data into interactive content. (spreadsheets, pie charts, HTML and PDF)

TECHNICAL SKILLS

• Leading and Developing Teams Relationship Builder I.T. Budget Management Vendor Negotiation Project Management Tools Visio 2013 MS Project 9X - 2K’s MS Office 9X - 2K’s Crystal Reports SQL Oracle 10g Virtualization Data Warehousing SAN Storage/Data Replication VMWare 5.5 ESX/ESXI Network/Failover Solution Database PHP/MySQL SQL Server 2K Oracle 10g Compliance/IT Auditing IT Governance Controls Testing Pen/Social Engineering Testing IT Risk Assessment/Mitigation Server Applications MS Exchange Server MS Share Point MS AD/GPO Kaseya IT Management PRTG Network Management SonicWall Firewall Security Web & Graphic Tools Adobe Design Suits Dream Weaver 8 \ CS4 Flash \ Flash Action Scripts Photo Shop CS3 \ CS4 Data-Center Hardware EMC Storage Array EMC SAN to SAN replication Dell Powervault

PROFESSIONAL EXPERIENCE

Confidential

IT Director

Responsibilities:

• Oversee all aspects of the IT department
• Work with team to Planned and Implemented the Disaster Recovery/Business Continuity Plan
• Negotiate contracts with vendors and oversaw the Copper to Fiber conversion for multiple Sites
• Planned and oversaw the IT Cyber Security Best Practices implementation
• Planned and oversee the IT Department budget
• I hold a position on several different committees like Disaster Recovery and New Acquisition planning and IT Steering Committee.

Confidential

IT Manager

Responsibilities:

• Oversee all aspects of the IT department
• Planned and implemented the roll out of the new accounting/traffic package
• Planned and implemented the installation of new weather system
• Assisted with the implementation of the new HD project and remodeling of the new set.
• Well-versed in Windows rollout procedures and best practices

Confidential

IT Manager\Webmaster\SQL DBA

Responsibilities:

• Manage a full IT system, staff- hiring, training, development and evaluation all members.
• Work with IT staff to establish a clear direction and standards, while maintaining a high level of user trust and support.
• Work to maintain a high level of knowledge concerning users' and their business needs.
• Shares information and best practices with other departments to enhance overall effectiveness.
• Manage and host all Confidential websites, Message Boards, Research Site, Blogs and Online Book Store.

Confidential

CNT Instructor \ Part-Time

Responsibilities:

• SQL / Crystal Reports
• Active Directory Administration / IIS
• Network Implementation and Support
• Help Desk Support
• Networking Essentials

Confidential

District Support

Responsibilities:

• Train organization on the basics of how to plan, create, navigate, group, sort and summarize their reports.
• Also, I trained on more advanced features such as pulling data from multiple tables. Creating formulas that manipulate dates modify fields and use text functions.
• Configure, trouble-shoot and support several district level software packages which help to facilitate the importing of school lever data into district & State-level databases.
• Assist District and State level employees with SQL database maintenance, SQL database backups and SQL database replication of district to the state data.
• Work with a team of developers to create new and more productive ways to perform state reporting, manage data in real-time and monitor of SQL replication log files.

Confidential

District Manager

Responsibilities:

• Managed 6 Service Centers in the Southeast region that collectively gross over 4 million dollars in service every year.
• Introduced procedural improvements to increase productivity including scheduled hardware maintenance, employee activity tracking and cross integration of systems.
• Work with technician and customer service reps to reduce computer backlog during peak seasons or unexpected staffing opportunities.
• Instrumental in providing further education & training for technical staff and managers.

Confidential

Information Systems Manager

Responsibilities:

• Designed, Managed and Implemented the Windows Rollout procedure which included a multi­project plan to create hardware & Software standards throughout the hospital.
• Planned, Coordinated and implemented upgrades of multiple Novell servers, each encompassing 100 to 300 clients.
• Developed test plans and managed Y2K compliance upgrades for servers and workstations throughout the hospital.
• Instrumental in the testing and configuration of a web based help desk management software.
• Provide network and help desk support for users on and off the hospital site.

Confidential

Project Lead - Contractor

Responsibilities:

• Introduced development and application of client’s needs assessments and product specifications to ensure a fully automated roll-out.
• Coordinated meetings with all department head to plan and successfully implement a 500 Mac to PC conversion, which included the upgrading 1500 PC’s.
• Met all deadlines and made all the necessary configuration changes to best meet clients’ desired results.
• Worked closely with the Network Administrator to maintain network security resolve any network issues and implement the site wide use of SAP.
• Provided help desk support for users throughout the plant site.

Confidential

Network Analyst

Responsibilities:

• Provide hardware and software support for all computers on and off site of SMH.
• Collaborated in the planning and consolidation of 2 data centers into one location without extended downtime.
• Fabricated and installed Cat 5, RS232 & 10 Base T cabling.
• Provided printer and fax support throughout the hospital.
• Configured print server and network printers throughout the facility.