It Infrastructure Services Senior Architect Resume
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SUMMARY
- Motivated and personable business and IT professional wif Masters degree and numerous technical certifications coupled wif a successful 18 year track record of proven IT consulting focused on solving business problems through sophisticated IT driven solutions.
- Wif IT industry experience going back to 1987, I continue to strive to keep up wif technology and using it to serve business needs.
- Diplomatic and tactful wif professionals at all levels. Accustomed to working in diverse and challenging environments. Demonstrated history of producing project and support work on time and on budget.
- Flexible and versatile individual, able to maintain a sense of humor under pressure. Poised and competent wif demonstrated ability to easily navigate organizational differences. Very comfortable in deadline - driven environments. Excel in both team and stand-alone endeavors wif outstanding communication, and team-building skills. Vertical experience in Health Care, Financial Services, Legal Services, Education, Manufacturing, and Government IT efforts.
AREAS OF EXPERTISE
- System Engineering / Systems Integrations
- Information Systems Architecture
- Technical and non-technical Writing
- Customer Service and Support
- Professional Presentations
- Project Management
- Communications
- Scheduling
- Time tracking
- General Office Skills
PROFESSIONAL EXPERIENCE
IT Infrastructure Services Senior Architect
Confidential
Responsibilities:
- Helping lead a cross-functional, international, team focused on developing and delivering commercial IT services in support of Confidential world class software products.
- Responsible for IT systems architecting, designing implementation architectures as well as defining teh development and roll out strategies for Confidential ’s logistics solutions.
- Working wif and communicating across multiple layers of teh organization, from executives, to business stakeholders, to technical teams.
Senior IT Systems Engineer
Confidential
Responsibilities:
- Technical infrastructure team lead responsible for IT project work and 2nd/3rd level support for teh Microsoft, VMware, HP, Dell, Cisco, WatchGuard, Ruckus, Citrix, Barracuda, EqualLogic, Compellent, Good, BlackBerry, and RSA networking environments.
IT Contractor
Confidential
Responsibilities:
- Worked as solutions architect, presales engineer, and project manager for small IT services firm focused on small business
- Engaged in detailed assessment and recommendations of network infrastructure and Microsoft Active Directory
- Solution architect and project manager for Office 365 migrations
- Worked wif clients and sales team on designing Cisco VOIP and UCS solutions
- Assisted in SharePoint services troubleshooting and new system implementation
Senior IT Consultant & Shareholder
Confidential
Responsibilities:
- Technology and business consultant, systems integrator/engineer, and business owner
- Provided IT and business consulting to a wide variety of clients, ranging from small (50 user) to enterprise (Fortune 500 & Federal Government) sized environments
- Provided engineering and support assistance to international clients
- Consulted at all business levels, and a wide variety of topics, including: networking infrastructure, systems implementation, integration, configuration, management, monitoring, validation, backup/DRP, business continuity, and on-going support of various Microsoft, Novell, VMware, Cisco, and Citrix based products, and solutions
- Microsoft specialist in Active Directory, Server 2008R2, Exchange, and Lync
- Identity Manager specialist wif Active Directory, eDirectory, LDAP, IAS, PKI, and Radius
- Outstanding client service history wif many multi-year engagements, both project and ongoing support, as well as many years of repeat business (17+)
- Business consulting experience in IT strategy, implementation, administration, monitoring and security, as well as business process consulting, ITIL, budgeting, vendor identification/selection/relations, and life cycle management
- Excellent communications skills and writing ability, including correspondence, articles, and documentation for clients, vendors, and public (marketing) facing consumption
- Nearly twenty years of working in teams of various sizes, including ongoing organizational consulting and various team building endeavors
IT Director
Confidential
Responsibilities:
- Responsible for all aspects of server, infrastructure, workstations, software selection, end user support, and training
- Worked wif managing partner, board, and IT panel on strategy and direction of technology efforts
- National PC and Networking Support Hotline
- Telephone support engineer for Unisys’s national PC support and networking hotline
- PC technical support fielding calls from businesses and end users
- Networking and Novell NetWare installation and support