SUMMARY

• Total of 17+ years of experience in the ITES process services and Infrastructure Services.
• Excellent written, oral and interpersonal communication skills.
• Over 10+ years in IT Leadership.
• Good team skills - ability to motivate, mentor and work with cross functional teams to achieve organizational and personal goals
• Resource + Budget planning and project management.
• Azure Governance, Managed Groups and Blueprints.
• Leading Teams and mentoring.
• Client & Vendor Management
• On-Premises, Cloud and Hybrid DC Solution
• Microsoft Azure (ARM, VM, CDN, WebApps, Resource Groups, App Services, SQL Databases, Images, Availability Sets, Storage, Virtual Networks
• Azure AD, Azure AD DS, Azure ADFS, Backup, Azure DNS, Site Recovery, Application Gateway, Virtual Network Gateway, Local Network Gateway
• Network Security Group, Express Route, Traffic Manager Profiles, VPN Gateway, Load Balancer, Monitoring & Management)
• Microsoft Azure and Office365 Security & Compliance
• Server & Desktop Virtualization
• DC Build, Migration and Consolidation.
• Transition & Transformation
• Disaster Recovery / Business Continuity & Recovery Services
• Data Protection (Backup, Storage and Information Security Services)
• IAM and Enterprise Cloud Security: DLP, ATP, AIP, Okta and Proofpoint.
• Capable of delivering results in high pressure and time sensitive situations
• Knowledge on ITIL Standards in IT Infrastructure Management
• Knowledge of Ansible.
• Knowledge of TOGAF Architecture model.
• Work with Microsoft and 3rd party OEM vendors, partners, tools which need to be integrated.
• Assess the current Azure Environment Understand the customers’ requirements, overall infrastructure business priorities, and success measures Optimize the existing Azure architecture Design and implement revised architecture
• Organize and control multiple responsibilities to achieve project objectives.

TECHNICAL SKILLS

• Windows 2003/2008/2008 R2/2012/2012R2 Installation including issues like software, hardware driver matching, installation setups like distributed, unattended and Disk Image setups using third party tools. Configuring system as domain controllers, application servers, member controllers etc.
• User & group Addition/deletion/modification, Auditing, defining Access Control and Windows 2003/2008/2008 R2/2012R2/Azure Active Directory Administration.
• Setup and Configuration of ADS, DNS, DHCP, IIS, WINS, Print Services.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Lead - Azure Solutions Architect

Responsibilities:

• Lead Architect for Cloud Migration and Web Apps hosting project.
• Lead Cloud enablement initiative for countries where Azure is restricted.
• Lead and manage Global Teams.
• Assist in planning and building of Cloud environment for US Govt. Cloud.
• Assist in planning and implementation of Azure Stack.
• Review IADs and advise.
• Deployed ASE.
• Lead project to deployment of Web Apps on Azure.
• Responsible for maintaining Azure KPIs Key Performance Indicators .
• Create and implement Load balancers, NSG Rules and VMs.
• Security Controls: DLP, ATP and AIP.
• Involved with IAM Team, to manage Azure Active Directory, OKTA and Office 365.
• Office365: User Management, Licensing, Security, creating and managing DL/Shared mailboxes, etc.
• Create AD roles, users, groups and implemented MFA to provide additional security to AD account and its resources.
• Create Auto Scaling groups from Resource manager templates and auto provisioning based on the project team needs.
• Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
• Providing support Hybrid Environment including On-perm & Azure cloud instances.
• Managing IAAS/PAAS instances in multi zone.
• Interfaced with top Microsoft vendors to quickly find viable solutions.
• Interacted with Microsoft Premier Services team to resolve production issues
• Experience on Service Now and JIRA Portals.

Confidential, NJ

Azure Solutions Architect

Responsibilities:

• Assessment, Planning and Delivery of migration from on-premises to Azure Cloud.
• Implementing Azure Governance, Managed Groups and Blueprints.
• Managing Client's Microsoft Azure Cloud based Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) environments.
• Resource + Budget planning and project management.
• Interacting with Stake- Holders/C- Level executives for Budgeting/Resource Planning/Project Management.
• Managing Global Off-shore support Teams.
• Building, Installing or Managing servers in Azure Cloud infrastructure.
• Assisting in Migrating On-Premises Applications to Azure Cloud.
• Office 365 Suite: Architect, Migrate Configure and Support.
• Provides Advanced Administrative support to Production, Test, and Development support teams.
• Migrated from Skype for Business to TEAMS.
• Install, Configure and Administer TEAMS application.
• Data centers consolidation.
• Agile - CI/CD project management.
• Azure administration, production support, monitoring app performance and after-hours priority incident support/changes/releases
• Implemented CASB Cloud Access Security Broker for Assessment, Security and Governance.
• Best Practices for Azure and Office365.
• Manage Security and Compliance in Office365.
• Implemented RBAC, to grant access to users as per their roles.
• Migrate from Outlook 2013 to Office365
• Migrate from Exchange On-Prem/Online to Office 365
• Install and Monitor MFA for Office365 Users.
• Install and manage OneDrive as a part of Office365 Suite.
• Create and Manage Conditional Access policies in Office365 Suite.
• Manage and Monitor Windows 10 Defender.
• Azure deployment support, resource design, automation and configuration.
• Provide Level 3 support including: performance monitoring, troubleshooting, resolving incidents across production and lower Azure IaaS and PaaS environments.
• Application Insight alert query design/authoring
• Azure multi-regional active/active design
• ARM - Azure Resource Management Template/ Automation
• Build and verify the New Virtual Machines in Azure.
• Tested Intune POC for Mobile device management.
• Publishing Blueprints, Provisioning the server environments and Deployment of Web\Worker roles through DevOps Catalog Tool or Ansible
• Performing Systems Operation Support, including Microsoft Windows Server Administration, general troubleshooting, and troubleshooting of complex engineering issues for hardware, software and network components
• Responsible for configuring alerts in Azure App insights for monitoring and troubleshooting Azure resources
• Disaster Recovery Using AZURE Site Recovery (ASR) using HYPER-V TO HYPER-V
• Decommissioning of IAAS servers using Azure Portal or PowerShell
• Add/Remove Storage Disks for Azure VMs
• Security Patching on the Azure IAAS VMs.
• Coordinating with Cloud DevOps team for increasing subscription limit like - Core limit and IPs etc.
• Creating Technical Documents for Infrastructure Installation and Verification procedures
• Preparing Qualification and Validation documents for the projects

Confidential, NJ

Systems Analyst / Engineer

Responsibilities:

• Created VHD, Managed disks and Images from the Virtual machine using sysprep tool and created new Virtual Machines in all regions and copied from on premise to cloud machines.
• Created all Script extensions on Virtual Machine-like installing applications, creating certificates, adding additional users, forward proxies, RDS and OMS extension using Powershell scripts.
• Office 365: Architect, Configure and Support.
• Migrate to Office 365.
• Identity and User Management: Involved in creating users, groups and permissions using Active Directory.
• Interfaced with top Microsoft vendors to quickly find viable solutions.
• Interacted with Microsoft Premier Service’s team to resolve production issues.
• To Support LAN, WAN (FTP, Mail, Web, ISA, DNS) and VOIP infrastructure.
• To Maintain Network documentation.
• Managing 600 Active Directory users with 3 domains under a forest.
• To supervise all Assistant Network Engineers and Interns.
• To monitor network security and report to senior network engineer.
• Implementing and monitoring network security.
• Working closely with other department to analyze requirements and solve problems

Confidential, NY

Systems Admin

Responsibilities:

• Deploying & Managing Microsoft IT Virtualization across multiple Data Centers across the Globe.
• Handling Escalations for Hyper-V and Windows OS
• Performing tasks related to Migrations & Upgrade activities within & across the datacenters.
• Responsible for Requirement Analysis, Project Planning & Implementation, Migrations and support
• Monitors & communicates the status of the overall migration execution plan and the status of the individual migration waves.
• Maintained the storage infrastructure at latest/engineering certified standards (Ingenuity/Flare/Firmware etc.)
• Expertise in Risk Assessment, Risk Mitigation Planning and Execution
• Evaluate and Analyze with team risks and issues compromising project results and develop plans to mitigate them
• Validating and seeking clarifications before accommodating the customer’s requests.
• Verify the project deliverables are as per scope and get the stakeholder consent.
• Connect with Senior Management, Client Managers through Direct sessions for Data Center Management & Consolidation and Virtualization.
• Following ITIL processes of Incident, Change, Service and Problem Management