SUMMARY

• Information Technology (IT) Manager / Interim Director with 25 years’ experience in managing IT operations and business activities.
• Hands on mentoring of staff. Continued growth in the organization working my way up from server engineer.
• Responsibilities include troubleshooting, identifying problems, prioritizing client spending to meet business objectives, and developing solutions that improve the efficiency of IT operations.
• Proven record of success reducing downtime, improving security, cost savings, and improving customer satisfaction. Background includes enterprise level infrastructure and leadership skills. I have a strong balance of leadership, strategic direction, and technical knowledge.
• I am self - motivated, able to work independently, consistently, and reliable in any work environment.
• I have excellent interpersonal and strong analytical, problem-solving skills with a customer service-oriented attitude. My department strived to resolve technical issues proactively and quickly and then put plans in place so the problem did not occur again.
• I keep educated on industry trends and industry standards in order to base decisions on best practice design to deliver consistent quality solutions for proven reliability.

PROFESSIONAL EXPERIENCE

Confidential

Chief Infrastructure Architect

Responsibilities:

• Create, plan, execute strategies for data center consolidations and migrations.
• Work with affiliates for onboarding procedures into the Confidential umbrella.
• Create budgetary documents for purchasing new equipment for affiliate migrations.
• Create detailed plans and timelines for affiliate workloads into the Confidential data centers.

Confidential

Chief Infrastructure Architect

Responsibilities:

• Oversee implementation and operation of SDDC cloud computing architecture and VMware NSX
• Define “Cloud Right” vision for the DOIT strategy. Define requirements, regulations, policies, and governance of workloads
• Assist agencies on implementation and design of infrastructure components
• Documented a roadmap of technology that will drive DOIT infrastructure purchases and upgrades

Confidential

Manager - Enterprise Data Centers

Responsibilities:

• Managed a team of 34 staff within the Information Technology department. Instilled a continued education and training plan for employees for advanced technical training.
• Capital planning and budgeting skills of managing a 12-million-dollar operating budget and a 36-million-dollar capital budget. Strong focus on inventory management, license management, and system lifecycle plans to reduce operating costs.
• Oversee operations of 9 data centers throughout the health system. Created move plans and regulations for hardware from acquisition and mergers
• Operated as an interim Director with little supervision. Provide data and communicated with the IT teams on any outages or potential issues within the data center that would affect system performance. Developed roadmaps and strategic plans for all infrastructure components.
• Application / hardware architectural design / network diagrams to follow the business impact analysis and compliance. Worked with the application teams and vendors to determine what hardware is needed, determine costs, place order for equipment, installation, testing and final go live to the health system.
• Presentation of data and informational materials for Sr. Management and leaders.
• Oversee key technologies within the data center including:
• VMware virtualization - 6.x, 5.5. legacy Cisco UCS with about 130 hosts, new Hyper-Converged vBlock / VxRail environment, running approximately 5000 + guests.
• Server hardware - HP, IBM physical servers, IBM P-series AIX environment.
• Server OS - Microsoft Windows, Red Hat Linux, IBM AIX.
• Enterprise storage - Hitachi, EMC, NAS, Block, Archive.
• Enterprise backup systems and recovery (Veritas NetBackup).
• Enterprise end point protection for system security - Trend Micro.
• Enterprise server OS patching of all servers - Shavlik patch management.
• Manage SolarWinds Orion alerting team (NOC) for hardware failures / trends.
• Manage database team for Microsoft SQL and Oracle database management and licensing.
• Design of highly available SQL farms with full disaster recovery functionality.
• Managed operating procedures and SOPs for a mandatory OS level patching system of all Microsoft servers on a monthly basis using Shavlik Patch Management software.
• Managed a mandatory OS level patching schedule for all RedHat Linux systems.
• Created a system wide naming standard for all servers within the organization.
• Worked with the application teams, desktop applications teams, and end users to ensure OS system upgrades / application upgrades are done in a timely manner keeping the environment at low risk from Cyber-attacks and viruses. Created group policy standards for locked down systems and delivering systems security.
• Managed technical response calls with the vendors and team for delivering a quick resolution to issues.
• Supplier management with vendors and leveraged best pricing on services and renewals.
• Managed a 24/7 Technical Services NOC for immediate response to alerts and escalations. This small IT Operations center monitored all data center equipment, data circuits, and task automation. This team strived to meet SLA’s and determine if the SLA could be improved upon. This team reduced time to resolution for guest service and hospitality groups in the organization.
• Assisted in design and implementation of Cisco Call Manger to replace our aging Avaya system.
• Coordinates all aspect of system lifecycles of equipment and operating systems within the data centers.
• Led a successful primary data center move from Winfield to Elk Grove into a new location with minimal outages.

Confidential, Winfield, IL

Senior Team Lead Data Center

Responsibilities:

• Team lead for nineteen employees consisting of Windows servers, Unix/Aix Servers, backup, storage, database, messaging, and Active Directory within the Information Technology department.
• Works directly with department director on all aspects of Data Center management.
• Oversees department standards and Datacenter neatness.
• Application systems design and architecture for all systems within Data Center services.
• Team coordination and project overview within Data Center services.
• Application project management for timelines and team resources until project completion.
• Vendor coordination for product updates, support, design, and implementation.
• Proactive team meetings for cohesion of department teams.
• Research and design for Data Center products.

Confidential, Winfield, IL

Senior Network Engineer

Responsibilities:

• Responsible for administration and supporting windows servers.
• Rack and build physical servers and VMware guests.
• Creation and maintenance of high availability servers using multiple technologies from Microsoft clustering to Symantec VCS.
• Load balancing technologies from F5 and Microsoft to provide high availability.
• Strong working knowledge of standard networking protocols / network protocols like TCP / IP, UDP, DNS, WINS, SSL, SMTP, DHCP, IPSEC, HTTP, HTTPS, FTP, FTPS
• Antivirus administration with Symantec and Trend Micro for server, end user client workstations, and corporate NAS devices.
• Blade chassis administration from IBM and Cisco UCS.
• Design and implement server standards and documentation.
• Design and implements application projects for Data Center services.
• Design, implement, and maintain corporate proxy services for internet traffic.
• Design, implement, and maintain print environments in a corporate environment with 2500 + print queues.
• Management of VMware environment consisting of 220 hosts and 2500 guests in multiple data centers within Cadence.
• Team Lead and coordinator for nineteen employees.
• Works closely with the department director for Data Center operations.
• Manages three Data Centers and multiple offsite locations.
• Works closely with other departments and team leads for problem resolution across the enterprise.
• Provides leadership and coaching for department members.
• Maintain over 2000 plus Microsoft servers ranging from Windows 2000 to Windows 2012.
• Maintain over 1500 plus VMWare guest servers on 220 VMware hosts.
• VMware management of 4.1 and 5.1 environments running on Cisco UCS and IBM blade chassis.
• F5 and Microsoft load balancing administration for applications and web servers.
• Microsoft and Symantec VCS Clustering administration running on Windows servers.
• Corporate antivirus administration ranging from end client workstations, servers, and NAS storage.
• Corporate proxy services administration running Trend Micro for Internet filtering.
• Managing Google Apps appliances (search).guest
• Dell EquaLogic storage administration, iSCSI, and switch management for the corporate security system video monitoring.
• Raritan KVM, PowerIQ and power strip management and design.