SUMMARY

• Senior IT business & technical professional with more than 20 years in IT management, consulting, design/architecture, project management / engineering, Sr administration / support, compliance/auditing, proactive monitoring/analysis with proficiency in routing, switching, security, voice, wireless, datacenter technologies, systems and desktop/mobile technologies.
• Over 20 years of proven work experience as a hands - on technical director, manager and tech lead including personnel management, resource management, creating/maintaining policies and procedures, vendor relations, auditing and compliance and providing qualitative reports and related communications to upper management and key stakeholders.
• Extensive background and experience in consulting including conducting proactive network analysis, business needs assessment, network design (RFP, BOM), logical/physical diagrams, statements of works (SOW), contract negotiations, vendor management, technology standards, licenses, product lifecycle management and handling SLA.
• Proven experience in project management including development and implementation of complex, mission critical technologies to meet operational needs and business goals, change management, schedule, and budgetary guidelines.
• Proficient handling hands-on technical lead responsibilities included Tier 3 escalation support, senior administration, lead engineer in technology implementations/deployments and training/mentoring fellow IT professionals.

TECHNICAL SKILLS

Routing/Switching Technologies: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, H3C Routers & Switches, VLAN, VXLAN, WAN, LAN, STP, OSPF, EIGRP, BGP, MPLS, VTP, SNMP, Multicast routing, HSRP, VSS, VPCs.

Security/Firewalls Technologies: Cisco ASA series firewalls, Palo Alto series Firewalls, Checkpoint, Sonic Firewall, Juniper SRX series, Cisco IPS/IDS, Cisco ISE, AAA - TACACS+/RADIUS, VPN, IPsec, DMVPN

Wireless/Voice Technologies: Confidential Wireless Controller & Access Points, Meraki Cloud and Access Points, Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet - VoIP, SIP, CUCM, UCCM, QoS, PoE.

Monitoring/Data Center Technologies: IPSCAN, Infoblox, PRTG, Confidential SCM and VOIP, Citrix NetScaler, Riverbed Steelhead WAN accelerator, Z-Scaler proxy, Wireshark, Cacti, Nagios, SolarWinds, Ethereal, Orion, Remedy, F5, Cisco Prime

Server and Other Technologies: Microsoft Server 2008/2012/2016 , Exchange, Active Directory, Ubuntu, Kali Linux, FTP, Telnet, HTTP(S), SMTP, RDP, DNS, DHCP, VMWare, MySQL, C/C++, Java, JavaScript, PHP.

PROFESSIONAL EXPERIENCE

Confidential

Acting Director/Sr Network Engineer

Responsibilities:

• Acting Director/Technical lead for a team of 10 technology professionals responsible for the day to day management of a 24/7 mission critical high availability LAN/WAN infrastructure that includes core, distribution and edge including ensure maximum uptime, meeting all mandated performance baselines and meeting all policies, procedures and compliances.
• Operational management responsibilities include ensuring all administration/change requests activities are completed in a timely and proficient manner based on mandated policies and procedures with proper approvals and coordination and all support issues are handled in a timely and proficient manner while meeting internal SLA.
• Design/project management responsibilities includes being a key person in information gathering and needs analysis meetings, developing and handling design/implementation plans including coordinating with key stakeholders and third-party vendors to ensure that all projects are completing in a timely and proficient manner.
• Engineering and tech lead responsibilities includes personally handling critical implementations and major change requests and acting as escalation support on any troubleshooting issues to be resolved within a timely manner.
• Major projects include deployment and implementation of a new network infrastructure of a 24/7 mission critical, high availability 250,000 manufacturing facility including physical, switching, routing including security and wireless.
• Other accomplishments include redesign of core, distribution and access layer data center infrastructure, designing/implementing a video surveillance (CCTV) infrastructure, implementing a new wireless infrastructure and successfully leading annual failover testing and participating in key security audits to name a few.

Confidential

Senior Network Consultant

Responsibilities:

• Senior network consultant responsible for design, project implementation including testing/validation, high level support and troubleshooting for various LAN/WAN network infrastructures and server systems in 24/7 high availability environments ranging from data center, corporate, key regional, branch locations including WAN connectivity between all locations.
• Technical Responsibilities include but are not limited to routers, switches, routing protocols, security, high level of data redundancy, firewalls, backups, disaster recovery, site to site VPN, VOIP, Wireless and enterprise monitoring applications.
• Specific technologies include but not limited to Cisco ASA 5520, Cisco 3845, 3750x, 2621, 2801, Cisco Nexus 1k, 2k & 5, Cisco Catalyst 3550 and 4503, Cisco ASA 5505 & 5510, ASA IPS 5585, Juniper EX2200, F5 Big IP, Palo Alto PA-2020 firewall, Cloud Services Router, Cisco 891 Integrated Services Router, and Cisco 2851 Integrated Services Router.

Confidential

Director of Technology Services

Responsibilities:

• Responsible for the overall management of the technology services group from engineers, support, administrators, analysts, operations for activities ranging from vendor relations, design, implementations, high level administration and escalation support based on specific policies and procedures and mandated SLA in 24/7 mission critical high availability environments.
• Technologies handled by the team include but not limited to routers, switches, routing protocols, wireless access points, remote access, VPN, firewalls, local /wide area network connectivity for enterprise technologies, server and applications.

Confidential

Source Manager of Computer Services

Responsibilities:

• Managed a team of professional responsible for supporting various corporate and professional clients of APS including procurement, installations. maintenance, configuration, support and troubleshooting based on mandated SLA.
• Technologies handled include but not limited to HP Routers/Switches, Windows Servers (NT, 2003, 2008), Exchange, SQL, Novell, network connectivity for LAN/WAN technologies, enterprise applications including desktop technologies.