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System Architect/devops Admin Resume

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San Jose, CA

SUMMARY

  • Over 10 years of System Administration experience. Fluent in Windows, Linux and OSX.
  • I have used Linux since 1997 and have used all different flavors such as Red Hat, CentOS, Ubuntu, Fedora, Slackware and many others.
  • Strong TCP/IP troubleshooting skills as well as strong knowledge of Email and HTTP systems.
  • I also have strong datacenter experience as well as experience with hardware.

PROFESSIONAL EXPERIENCE

System Architect/Devops Admin

Confidential, San Jose, CA

Responsibilities:

  • Member of Application Policy Infrastructure Controller (APIC) devops infrastructure team.
  • Responsible for 4000 hosts over multiple datacenters both local and remote (RTP, NC).
  • Debug failed Jenkins hardware sanities, and the setups that they run on including switches, APICs, linux server, VMware ESX servers.
  • Remediate all infrastructure security vulnerabilities as identified by Cisco Information Security team. (upgrade ESX servers, CIMC firmware, Windows patches.
  • Implemented Nagios monitoring for critical hosts and services.
  • Implemented RackTables asset management/rack inventory system.
  • Helped architect GlusterFS solution for Kubernetes cluster storage.
  • Deploy and maintain new APIC dev clusters.
  • Any kind of Sysadmin/data center issue taken care of.

System Administrator

Confidential, South San Francisco, CA

Responsibilities:

  • Subject matter expert for the email service.
  • Manage, support and deploy multiple Cisco Ironport clusters in 20+ datacenters across the world.
  • Manage, support deploy Barracuda email security gateway clusters as well including Azure appliance.
  • Administration and troubleshooting of Linux, Windows, VMware servers.
  • Used Service Now for change management, incident management and problem management.
  • Responsible for root cause and problem analysis after incidents.
  • On call for any incidents or issues.
  • Work hand in hand with EU and India teams to sync operations across change windows.

System Administrator

Confidential, Redwood City, CA

Responsibilities:

  • Responsible for monitoring of all servers and customer deployments. Migrated from Nagios monitoring system to Shinken (Nagios fork).
  • Light bash scripting to write custom Nagios plugins
  • VMWare ESXi/Vsphere 5.5/6 administration, deploying new VMs, resizing, troubleshooting, etc.
  • Red Hat Enterprise Linux 5/6/7, CentOS 5/6/7, Ubuntu, Suse, Fedora, Solaris 10/11 server deployment, administration, troubleshooting and support.
  • GlusterFS/ceph troubleshooting and support.
  • Email security administrator. Switched company from Google Apps filtering to Barracuda Email Security Gateway.
  • Work with puppet, svn, and git in order to make changes to production and pre - production environments.
  • Work with Linux troubleshooting tools such as netstat, tcpdump, lsof, top, nmap, wget, etc.
  • Ops/Sales/Support interfacing to support customers running Confidential Policy Manager, Cacheserve and Vantio.
  • Datacenter trips to rack new servers/hardware
  • Provision new servers and configure hardware RAID Arrays (RAID 5/RAID 1+0, RAID 1) as well as Linux mdraid.
  • General IT support for Windows/Linux/Mac servers and desktops including Active Directory, DHCP, PBX services.
  • Documentation of day to day tasks on confluence wiki.
  • Participated in on-call rotation.
  • Incident management for production issues.

System Administrator

Confidential, San Jose, CA

Responsibilities:

  • Supporting the Diocese of San Jose their cemeteries and schools.
  • Responsible for all sites/servers.
  • Supported Citrix XenDesktop/XenApp clusters
  • Barracuda Next Gen Firewall, Email Security gateway, Archiver and Backup administration
  • Dell Compellent + HP Storage works SAN administration
  • Resolve trouble tickets via ZenDesk and support end users if necessary
  • Monitor servers + On call 24/7

Technical Support

Confidential, San Jose, CA

Responsibilities:

  • Support Linux (RedHat) based devices running MySQL, Postgres, clamav, amavis, and other Linux services.
  • Responsible for all cases related to the Barracuda Spam and Virus Firewall, Email Security service, Mobile Device Management, and Barracuda Message Archiver.
  • Responsible for Premium Support, Enterprise Support and Reseller support.
  • Responsible for writing knowledge base articles and taking escalated phone calls.
  • Responsible for reporting bugs and testing new firmware.

System Administrator

Confidential, Milpitas, CA

Responsibilities:

  • Responsible for both Windows and Linux (RHEL5/RHEL6/RHEL7/Fedora) servers.
  • Samsung Knox MDM implementation.
  • Various NOC/System Administration duties.
  • JBOSS application service support.
  • Good for Enterprise deployment.
  • Complete Redesign of BMC Remedy 7.6 (Linux) -> ITSM 8.1 (Windows) infrastructure.
  • HP Fortify F360 SSC server deployment.
  • Lots of datacenter cleanup work.
  • Change Management, Incident Management, Release Management.
  • Training and interviewing new hires.

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