TECHNICAL SKILLS

• Cisco Call Manager 10.x, 11.x 12.x
• Cisco Unity 10.x, 11.x 12.x
• Cisco Call Manager Express
• Cisco Unity Express
• Cisco Routers 2900, 3900, ISR 4K, ASR 1000 Series
• Vendor Management
• Cisco Network Technologies
• Firewall Administration & Configuration
• Windows Administration and Deployment of Microsoft Technologies
• Network Monitoring - Solarwinds, SevOne
• HPNA - Network Automation
• NetBrain
• NetScout
• Datacenter Architecture & Design
• Linux Administration
• MPLS, T1, T3, PRI, SIP, POTS, DS3, 10G Point to Point, etc.
• AV Design and Administration
• Wireless Technology
• SCADA
• Microwave Technologies
• VSAT
• Performance Management
• WAN Optimization
• Cisco UCS Setup/Installation and Configuration
• Cisco ASA 5500X Firewall Series
• Riverbed SteelHead Appliance
• Dell PowerEdge Server Administration
• AVAYA Definity Phone System ( Administration)
• Windows 2016/2019 Server Administration
• Windows Active Directory and NDS Administration

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

• Data Network, Voice and Security design, configuration and deployment of equipment to customer sites.
• Data and voice circuit provisioning. Circuit orders and Telecom Vendor Management.
• Design and Implementation of Unified Communications as a Service (UCaaS) with vendors like Cisco, CallTower, 8x8 etc.
• Network monitoring, troubleshooting, and support of our clients Cisco Network and VOIP Infrastructure.
• Installation, configuration, and deployment of network routers and switches and other related network equipment to customer sites.
• Setup and configuration and installation of Cisco Call Manager, Cisco Unity, Cisco Call Manager Express, Cisco Unity Express Systems.

Confidential

Team Leader Networks & Communications/ Network Engineer

Responsibilities:

• Provide Strategic Leadership to a team of Network Engineers in managing Confidential 's Global Enterprise Network.
• Lead Noble's Network Team in implementing and proving technical solutions to business problems relating to applications, databases, and systems integration.
• Daily vendor management so our partners can provide enterprise class service to Confidential 's data centers and critical assets.
• Provide technical expertise on multiple Networking/Communication Technologies that span to all of Noble's Domestic and International Operating Areas.
• Participate in the development, maintenance, and oversight of the annual operating and capital budgets for Noble's IT Network.
• Monitoring, troubleshooting, and support of the company’s Cisco VOIP Infrastructure.
• Setup and configuration and installation of Cisco Call Manager, Cisco Unity, Cisco Call Manager Express, Cisco Unity Express Systems.
• Installation, configuration, and deployment of network routers and switches and other related network equipment on Confidential ’s domestic and international sites.
• Data and Voice circuit provisioning. Circuit orders and Telecom Vendor Management

Confidential

Network Engineer/Technical Specialist Data & VoIP

Responsibilities:

• Responsible for managing, monitoring, troubleshooting, and support for 85 WAN sites spread across the United States including Alaska.
• Responsible for managing, monitoring the corporate DR (Disaster Recovery Site)
• Designed, installed and configured the network infrastructure of the corporate disaster recovery site.
• Responsible for monitoring, troubleshooting, and support of the company’s Cisco VOIP Infrastructure.
• Cisco ASA 5510 administration, firewall updates, VPN installation, configuration, and deployment.
• Cisco Call Manager, Cisco Unity, Cisco Call Manager Express, Cisco Unity Express Administration, user account creation, voice mailbox creation, IP Telephone setups, Cisco IP Phone 7960/7940, Cisco IP Phone 7914 Expansion Module setup and configuration.
• Installation, configuration, and deployment of routers and switches and IP Phones to all sites.
• Backup and restore of network configurations using scripts and Acronis True Image.
• Part of a team responsible for the supporting and maintaining over 85 Windows 2003 servers, running on Windows Active Directory, Exchange 2003, Citrix Presentation Server 4.5, ISA Server 2004, Dell EMC SAN, etc.
• Setup, configuration, deployment, and support of Citrix Access Gateway 4.5
• Act as a point of contact with the ISP (Internet Service Providers), telecom companies in the event of an outage, coordinate the repair of network services)

Confidential

Network Engineer - IT Services

Responsibilities:

• Responsible for network monitoring at all levels, including both LAN and WAN systems
• Install routers and switches and configure with routing protocols over Frame Relay, Point-To-Point circuits.
• Configure routing protocols of RIP, EIGRP/IGRP, VTP, OSPF, VLAN, Frame Relay and Spanning Tree Protocol.
• Act as a single point of contact with ISP (Internet Service Providers), Telecom companies in the event of an outage, coordinate the repair of network services)
• Monitor, troubleshoot and consult FTP, FTPS (FTP over SSL), SFTP, Support the network infrastructure of the existing client base of the company, Red Hat Enterprise Server 4 LINUX, Windows NT, Windows 2000, Windows 2003, Active Directory, Exchange 2003 Server, IBM AIX, Perform System Administration on Windows NT/Windows 2000/Windows 2003 including disk management, user setups, group management, Printer Services, NTFS and share permissions, and server optimization, among others.
• Database support and Desktop OS including Windows 98, Windows 2000 Professional, Windows XP, Microsoft SQL 2000, Microsoft Office 2000, Office XP, Office 2003, etc.
• Install and configure network equipment, fiber optic patch panels.
• Install network equipment, Cisco Routers, Cisco Switches, VPN equipment, network cable installs, firewalls, etc.
• Microsoft Terminal Server Administration and thin client installs.
• Network server installs and rebuilds, using industry-recognized servers like DELL PowerEdge Server and IBM xSeries and pSeries servers.
• Troubleshoot network operational problems relating to Active Directory Services, computer hardware, or and anything resulting in network down emergency.
• Microsoft Exchange Administration

Confidential

Network Analyst/Technical Support Lead

Responsibilities:

• Perform System Administration on Windows NT/Windows 2000/Windows 2003 Server, Novell 4.x/5.x/6.x Servers, including disk management, user setups, group management, Printer Services, NTFS and share permissions, and server optimization, among others.
• Network/OS and database support to corporate users using Windows 98, 2000, XP, and software applications such as Microsoft SQL 2000, Microsoft Office 2000, Office XP, GroupWise.
• Troubleshoot Network Operational problems relating to Active Directory and NDS, Novell Directory Services
• Microsoft Exchange Administration
• Responsible for network monitoring at all levels, including both LAN and WAN systems
• Install routers and switched and configure with routing protocols over Frame Relay, Point-To-Point circuits.
• Familiar with RIP, EIGRP/IGRP, VTP, OSPF, VLAN, Frame Relay and Spanning Tree Protocol.
• Monitor, troubleshoot and consult FTP, FTPS (FTP over SSL), SFTP, Connect Direct NDM file transmissions.
• Build, Deploy and Install Servers, Workstations, Printers and other Network aware devices on the office and remote sites.
• Citrix MetaFrame Administration, Desktop/Server Level
• Provide second and third level workstation support.
• Responsible for tape backup management including data restorations
• Research, test, recommend and rollout network software and hardware, including PDA’s and Smart Phones like BlackBerry and Treo 300,600,650
• Experienced working with NT 4.0, Windows 2000, Windows 2003, Netware 4, 5 & 6, NetVault, ArcServe, Cisco VPN 3000 series, PIX Firewall 515, Connect Direct 4.1, Fluke Optiview Analyzer, What’s Up Gold, SOMIX Denika, Fluke OptiView Protocol Expert, Observer - Protocol Analyzer.
• Part of the team responsible for administering Citrix Servers and remote access applications in the enterprise.
• Network Hardware and Software procurement.

Confidential

Print Process Operations Analyst

Responsibilities:

• Responsible for setting up, operating and troubleshooting print and database systems. Establish the databases’ parameters, code the database descriptions and specify the identifiers of the database management system. Run tests, correct errors, monitor performance of printing projects and database systems to ensure systems run efficiently and quickly. Provide technical support and training on the proper use of the database management system.