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Sales Analyst Resume

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Rewood Shores, CA

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TECHNICAL SKILLS

Programming Languages & Frameworks: SQL, Python, JavaScript, Node.js, CSS, HTML, Heroku

Analytics: ETL Pipelining, Process Automation, Statistical Forecast Modeling, Tableau

Salesforce: Lightning Components, Lightning Migration, Triggers, Apex, SOQL, Visualforce, API Integration, Declarative Administration, User Permissions

Sales: Pipeline Management, MQL to SQL to SAL process and lead management, Consultative Sales, Dynamic Listening & Engagement

PROFESSIONAL EXPERIENCE

Sales Analyst

Confidential, Rewood Shores, CA

Responsibilities:

  • Interfaced with a diverse cross functional team to develop and automate forecasting and analytical models to determine conversions and ROI
  • Reduced reporting turnaround by 700% through ETL pipeline automation
  • Designed and implemented an automated data transformation process, relational database and dynamic dashboard to provide critical insights into Amazon eCommerce business
  • Received the highest performance review for US division
  • Chosen as one of a five - person transition team to automate manual tasks and train a new team during company restructuring and relocation

Salesforce Administrator

Confidential, Santa Clara, CA

Responsibilities:

  • Improved sales velocity by over 50% and reduced manual data entry by 65% through automation of sales processes
  • Simplified and increased accuracy of quoting process by building and deploying custom user interface and external quote pdf server
  • Reduced technical debt and improved efficiency through migration from Legacy Salesforce Classic to new Salesforce Lightning Platform

Sales Operations Administrator

Confidential, Santa Clara, CA

Responsibilities:

  • Improved ARR through persistent, methodical, process audits for efficiency and consistency with singular focus on enhancing the customer experience and acceleration of sales velocity
  • Built customer trust through timely response and resolution of escalations regarding licensing, billing and technical support
  • Coordinated key stakeholders to determine company needs, eliminate redundancy and provide deliverables

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