SUMMARY

• Aprofessional with extensive experience of 7+ years in Windows 2003/2008 R2/2012 R2 Servers and Active Directory.
• Extensive experience in supporting Win 2003, 2008, 2012, 2016, Win XP, Windows 7, Windows 8, Windows 10.
• Proficient experience in Windows operating system and applications support.
• Implementing Physical to Virtual (P2V) and Virtual to Virtual (V2V) conversions (Double - Take, VMware Converter and PlateSpin) by using VMware Converter and vCenter, HA,DRS, FT, Storage vMotion, vMotion, Host profiles and Resource Pools.
• Experience in troubleshooting AD issues (DNS, Replication, Server related issues & User related issues)
• Hands on experience with building and Troubleshooting with ESX /ESXi servers and vCenter Site Recovery Manager, patching ESXi Servers and VMs with VMware Update Manager.
• Expertise in managing the users and objects using Identity Manager.
• Managing Backups and restore of domain controllers using Dell Recovery Backup Manager Tool.
• Experience deploying and managing Microsoft WSUS.Experience working with SQL Servers.
• Experience working in datacenter environment.
• Installing and configuring of Windows servers and ESX servers, configuring VMs, Storages and Network, P2v and V2P, HA, DRS, cloning templates, Vmotion Etc.
• Administration of production Windows Servers infrastructure that includes Domain Controllers, IIS Web Servers, File and Print and FTP/SFTP servers.
• Experience in implementing, administering, supporting ADFS, DNS, DHCP, WSUS, NFS.
• Experience in Monitoring and maintain systems hardware, operating systems, and related infrastructure to ensure reliable operation. Experience in promoting and decommissioning Domain Controller.
• Experience in providing day to day support for Active Directory, Messaging and collaboration services.
• Experience in upgrading and patching servers.Experience in PowerShell scripting.
• Experience in deploying and managing Active Directory Federation Services (ADFS).
• Analyzed Virtual Machine using VMware Guided Consolidation.P2V& V2V, migration using VMware vCenter Converter and Plate Spin 6.8.x. Extensive knowledge of Active Directory, GPO, LDAP, SSO integrations
• Manage multiple vCenter Server inventories using VMware vCenter Linked Mode.
• Held several key roles, to Manage ESX/ESXi configuration compliance using Host Profiles, Resource Monitoring, Data Protection, and Scalability.
• Monitoring of VM’s &ESXi server components (CPU, Memory, Disk, Network Utilization) and security hardening for Security Compliance.
• Experience and understating in monitoring performance of Hosts and virtual machines, datacenters, monitoring backups using Net backup operations Manager.
• Involved in Site minder SSO System integration and Application Production Support.
• Updating host and manage patching and patch compliance using vCenter Update Manager.
• Proficiency in advanced features of VMware Distributed Power Management (DPM), High Availability (HA), Dynamic Resource Scheduling (DRS) and Fault Tolerance (FT).
• Knowledge in Data Center and server farm environment. Worked with x86/x64 Intel, HP, IBM, Dell, CISCO hardware- Tower Servers, Rack-mounted Servers, Desktops, Laptops.
• Strong ability to bridge gaps between technical and business requirements and understand by regularly referring VMTN community to explore new topics of VMware Technology.
• Creating a test Environment in Citrix or VMware for Production Team to test their applications.
• Expertise in Windows 2003/ 2008/2012 Servers, Active Directory, DNS, DHCP administration, trouble shooting and implementation.
• Experience and knowledge with designing, installing and implementing VMwareVSphere ESX/ ESXi 4.0/5.X/6.x, VMware VCenter, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization.
• In depth working knowledge in HP Hardware and HP Management software.
• Have good Hands on Access Control & Authentication Server, Virtual Port Channel Technology.
• Creation of Identity Management process, strategy, best practice and architecture documentation including Access Management, Password Management, DAP Management, Provisioning, Delegated Administration.
• Sound knowledge on SCCM 2012.
• Experienced in Performance Monitoring, Security, Troubleshooting, and Backup, Disaster recovery, Maintenance.
• Extensive knowledge in advance features like vMotion, Storage vMotion and Network/Storage IO Control.
• Excellent experience in working on configuring ESXi hosts and clusters with all advanced features like HA, DRS, DPM, and EVC etc.
• Experience in P2V, V2V MIGRATION using VMware Converter and Plate Spin tools.
• Experience in working on Host Profiles, Resource Pools, Storage Profiles, VMFS data store and templates for client VMs. Scripting with Power shell for Windows &PowerCLI for VMware administration.
• Very good experience in creating DRS affinity, anti-affinity rules as required by business.
• Extensive experience in upgrading vCenter server and associated components like SSO and database servers.
• Consolidating resources via Virtualization VMware and Hyper-V.
• Experience working closely with Security Service teams for least privilege configurations.
• Experience in creating and maintain group policy objects for Windows servers host access.
• Experience in creating and maintaining documentation used in the installation, configuration, operation and maintenance of systems hardware, operating systems, and related infrastructure.
• Experience in analyzing system issues to determine root cause, and work with concerned teams in testing and implementing fix to resolve issues.
• Managed multiple AWS accounts with multiple VPC's for both production and non-prod where primary objectives included automation, build out, integration and cost control.
• Proficiency in VMware. Installation and monitoring Virtual environments with ESX 4.x/5.x Servers and Virtual Center.
• Used VMware for testing various applications on different operating system.
• Coordinate with service providers, vendors and various teams throughout the organization to ensure timely resolution on all computer related systems and peripherals.
• Monitor performance of Windows Server environment and take appropriate proactive measures to prevent impacts.
• Design and develop specialized automation tools, scripts, and processes for the administration and performance monitoring of Windows systems.
• Identifying application dependencies and making them work smoothly together. Trace configuration and operation issues with problem applications.
• Experience in implementing Group Policies at domain level, OU levels to satisfy various security needs in the enterprise.Experience in deploying PKI Infrastructure.
• Experience managing Servers, PCs, Laptops, and Printers & Peripherals.
• Experience in troubleshooting Office 365 client end issues.
• Strong commitment to high quality of work and timely deliverables.
• Experienced in troubleshooting problems related to applications installed on Windows servers
• Strong commitment to high quality of work and timely deliverables
• Ability to conceptualize and deliver new methods to increase quality, productivity and reduce costs. Visionary with proven ability to inspire individuals to work toward common goals and accomplish desired results.

TECHNICAL SKILLS

Operating Systems: Windows Server 2003, 2008 R2, 2012 and 2016, Windows XP, Vista, 7, 8.1, 10, Ubuntu, MAC, Android, Linux.

LDAP Directories: Active Directory and Sun Directory Server.

Scripting languages: Power shell, PowercliBatch, Shell scripting.

Databases: SQL server 2000/2005, DB2 and MS Access.

Migration Tool: Migration Manager V8.8 & V8.10, ADMT.

Backup Tool: Dell Recovery Manager Tool.

Patching Tool: SCCM, Blade Logic.

Workstations: Windows XP, 7,8,10.VMware workstations

AD Command Line Tools: Ds query, Ad find, G update, Ds get, Dc promo.

Ticketing: CA Service Desk, Lotus notes, Tracer. remedy

Virtualization: VMware ESXi, Hyper V,Citrix Xen server.

Networking: DNS, WINS, DHCP, TCP/IP, HTTP.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, Arizona

System Admin (Windows/Wintel/VMware)

• Manage & support a large client base Windows 2008R 2/2012/2016.
• Migrated existing windows 2008 servers to windows 2012 server and 2016.
• Configured and implemented Veeam v9 as our solution for DR and full recovery system with the use of new vCenter, ESXi hosts with VMware management tools. Quoted all hardware and licenses for the VMware side.
• Improved Automation systems reducing time and effort and enabling patching cycle to be executed within VCenter for Physical ESXi hosts.
• Migration done from Vsphere 5.5 to 6.5 ESXi and Vcenter with new Datastore. Around 1600VMs.
• Administrating production and development servers/network infrastructure that includes Windows 2003/2008 /2012/ Linux and SQL/SAP based. Windows Automation using Windows Scripting Host and VBScript.
• Active Directory installation and deployment of enterprise-wide Group Policies using Active Directory components. Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTPNAS, File and print Servers, RADIUS and Terminal Servers on Windows 2008/2012. Executed and performed Product support and installation documentation.
• Responsible for software upgrades, application support and optimization.
• Planned and implemented project for enterprise web applications.
• Strong experience with the VMware HA (High Availability), Fault Tolerance, Distributed Resource Scheduler (DRS) and VMware Distributed Power Management (DPM).
• Managed snapshots, clones, templates during patch releases and new server deployments, Experience with installing, configuring and troubleshooting VMware Lab Manager
• Installed and Implemented VMware ESXi 5.5 host servers with vSphere Client, vSphere Configured HBAs and iSCSI SAN storage.Installed and implemented NFS server and configured with VMware Host servers for storage.
• Configured server for the windows deployment service for imaging the laptops.
• Created new group policies and modified the existing group policies.
• VSphere upgrade project Upgrade VMware from Version 5.5 to 6.
• Good at VSphere PowerShell scripting. Good experiencing on automation of several repetitive tasks.
• Creating workflows using VRealize Automation VRA. Automate VM Builds using VRealize Orchestration.
• Upgraded vSphere 6.0 to 6.5 and Created documentation of best practices and upgrade policies for vSphere 6.0 to 6.5.
• Installed and configured DNS and DHCP server and Involved in troubleshooting of DHCP and other IP conflict problems.
• Install and Manage aglobal virtual infrastructure consisting of hundreds of ESXi hosts, thousands of virtual machines.
• Deploy configure and create dashboards for managing virtual environment using VRealize Operations tool.
• Responsible of web application deployments over cloud services (web and worker roles) on Azure, using VS and PowerShell.Hands on experience on Backup and restore Azure services.
• Creation of templates for deploying new virtual machines, managing multiple snapshots, cloning Virtual Machines, Installation of VCenter server and Configuring ESXi - hosts within the cluster using VMotion and HA.
• Configured and binded existing applications to the active directory for authentication using LDAP.
• Responsible for the planning, implementation, managing and operating the world wide Active Directory and IT infrastructure implementations.Providing support for the Office 365 services platform MS Exchange environment
• Automated the cloud deployments using puppet and AWS Cloud Formation Templates.
• Experience in AWS Identity and Access Management (IAM) components, including user, groups, roles, policies and password policies and provide the same to end user.
• Strong experience in package migration from win XP to win 10/7 using SCCM 2012, SCCM 2007.
• Used SCCM console for checking Application details, Global condition, Dependency, Detection Method, MSI product codes, Boot Strapper and Unattended, no reboot.
• Used OSD task sequence scheduler in SCCM to package applications for deployment.
• Change Request Management for maintenance requirements across Windows &citrixXenApp platforms Optimizing and Monitoring Systems to guarantee maximum uptime across platforms.
• Updated Cisco UCS B-Series Blade Server Software Bundle
• Follow organization guidelines to DR plans.
• Interacted with Linux Performance management & Process Management.
• Tested and Configured SNMP Traps for Production ESXi Servers using VMware vSphere CLI.
• ESX host/cluster validation configurations such as V-motion correctly configured, console IP's on the same VLAN, guest VLAN's presented to all hosts, storage presented to all hosts, test of each function, each ESXi host.
• Worked on citrixxen server 6.5 for virtual machines configuration.
• Handle escalated Support tickets till closure for MS Azure PaaS platform.
• Experience in monthly patch management and maintenance planning of XenApp hosted farms
• Windows Automation using Windows Scripting Host and VBScript.
• Good understanding about AD replication and how to troubleshoot replication problems.
• Regularly review operational processes for efficiency, effectiveness and compliance with a view to instigate a continuous process of improvement.Efficiently managed Windows 2008 R2/2012 Server updates and security patches with WSUS and SCCM.
• Hands-on experience administering AD Group Policy and understanding how Group Policy works.
• Understanding of database clients such as Oracle and SQL Server.
• Hands on experience with building and Troubleshooting with ESX /ESXi servers and vCenter Site Recovery Manager, patching ESX Servers and VMs with VMware Update Manager.
• Configured scheduled task to automate User Creation and Mailbox creation through Power Shell on regular intervals as per business needs.

Chevron, San Ramon, California

Wintel/Windows & VMware Admin

Responsibilities:

• Installation, Administration & Troubleshooting of Windows 2008R2/2012 (physical & virtual) domain controllers, sites, AD replication, DNS, WINS using, RDP/ILO(Compaq /HP), IMM on IBM HS22 blades.
• Created managed, modified, troubleshoot GPO’s using GPO Admin or GPMC.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Pilot Internet Explorer 8 upgrade for the corporate desktop and Citrix environment.
• Manage & support a large client base Windows 2000/2003/2008 R2 in a multi domain/forest Active Directory of windows server on 24x7x365 basis in an enterprise infrastructure.
• Administration & management of delegation using Quest Active Roles server.
• Troubleshoot Microsoft Windows Group Policy settings on desktop and Citrix servers.
• Monitoring, troubleshooting and problem resolution of IP Services - DNS, DHCP, and WINS, using Tivoli.
• Developed custom Identity Management component to synchronize Active Directory, LDAP, and legacy systems.
• Involved in creating the Azure Services with Azure Virtual Machine.
• Need to gather data for User and computer migration and prepare for the file to be upload in Quest migration manager.
• Deployed Windows security and third-party software updates with WSUS and SCCM.
• Monitored infrastructure using Microsoft System Center Operations Manager (SCOM).
• Developed custom web-based self-service identity management website using ASP.Net technology.
• Health checks of the servers (dcdiag/netdiag/nltest/repadmin/replmonetc, VB scripts) and resolving directory & windows OS related issues.Worked on VMware ESX 6.0/5.5 Installation and virtual machines setup using Virtual Infrastructure client.
• Deployed Azure services for a hybrid-based authorization and encryption system.
• Worked on Share Point application to maintain the financial documents.
• Experience on Veeam Backup.Installing Maintenance Levels and updates on Wintel/Windows Platform.
• Configuring HA, DRS, Storage DRS clusters. Taking care of capacity planning for new clusters.
• Configuring FT for important High-End Vm’s. Taking caring of ESX and VM storage issues.
• Coordinated with storage teams and storage vendors on support tickets
• Coordinating with raising Support Tickets for ESX Hardware.
• Managed Windows 2008 and 2012 Enterprise Cluster Servers for high availability.
• Prepared RCAs for unexpected reboots and system crashes.
• Troubleshooting Server crashes, unexpected reboots by analyzing the memory dumps with the help of debugging tools like WinDbg.Involved in Server new builds and Decommissioned process. VMware Migrations from 5.0 to 5.5.
• Experience in configuring Hardware iSCSI to Rack servers and add storage to VMware ESX hosts.
• Experience in configuring VMware vCenter Alarms for data store and host memory and CPU usage.
• Experience in configuring and management of VMware Clusters, VMware DRS, High Availability (HA) and VMotion.
• Experience in setting up VMware standard vSwitch and ports groups (Service Console, Virtual Machine and VMKernel)
• Created and managed Virtual Machines and Templates, worked with clones and snapshots of Virtual Machines.
• Experience in creating Virtual Machines on Shared Data Store.
• Vcenters Administration handling HA, DRS Vmotion, snapshots etc.Trouble shooting ESX and ESXi servers.
• Analyze and build virtual servers for applications using Power Shell scripts in VMware and Windows.
• Coordinate with external vendors for hardware/software (HP/Microsoft/Quest/Symantec) related issues.
• Server administration and monitoring for physical VMware ESX servers and virtual machines, including Windows and Linux.Manage Microsoft infrastructure on VMware /VSphere environment.
• Use Remedy for ticket/change/incident management(ITIL process).
• Closely work with the application development teams to resolve any windows related issues.

Confidential, Atlanta, Georgia

VMware, Windows System Admin

Responsibilities:

• Performed daily system monitoring, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Installed and Implemented VMware ESXi 5.x host servers with vSphere Client, vSphere CLI. Configured HBAs and iSCSI SAN storage.Deployed virtual servers using VMWare to build out the Exchange environment.
• Deployed Client Access and Mailbox server roles on separate servers to provide balanced workload functionality.
• Responsible for troubleshooting and support of SCCM servers running Windows server 2008r2/2003.
• Worked on Windows XP to Windows 7 Migrations using SCCM and MDT.
• Configured virtual servers for the Exchange deployment utilizing VMWareESXi platform.
• Deployed Edge server for Exchange for external communication as well as to authenticate mobile devices.
• Contributed to process improvement and developed Account Action Service Level Agreement response time.
• Troubleshoot various system/network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems.
• Installed, configured & administer Windows 2008 R2 Standard and Enterprise Servers including installing IIS, .NET applications and Java Applications.
• Involved in the installation, monitoring and support of firewalls, Cisco networks, perimeter security technologies, Internet technologies and remote office WAN/ LAN connectivity
• SCCM 2012/2007 experience focused on deploying, Packaging, administering, and troubleshooting an enterprise wide SCCM environment on large scale environment. Configured VMware on clustered environment, Implemented vMotion.
• Created and managed Virtual Machines, installed VMware tools, Templates, Cloning, deploy Virtua
• Machines, including deploying linked Clones using View Composer. Assigned dedicated/floating Pools as per requirement.
• Administration and troubleshooting skills in issues related to View Connection servers, View Manager, View Security servers, View Composer, View Pools, View desktops, Snapshot, Win 10 OS Templates creation and Share Point.
• Monitored performance, capacity and health of infrastructure using VCOPS.
• Application migration, deployment with ThinApp and ThinApp Factory used VMWare Horizon View
• Virtual Center Server & License Server Installation and Configuration
• Configure HA Monitoring VMotion, VMs Performs Alerts and Alarms.
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Used to Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
• Creating templates from VM's, deploy VM's from templates and allocate resources
• Troubleshooting issues relating to VMotion such as compatibility issues
• Migrated VMware Vsphere Enterprise. ESXi 4.1 to 5.1.0 and 5.5 in HP, CISCO UCS Hardware.
• Implemented WSUS, SCCM and maintained client’s updates and security patches through WSUS server.
• Handled VMware infrastructure VCentre Servers 5.xand clients VMs
• Evaluated and recommended cost effective new or enhanced hardware and/or software systems, services and network technologies for maximum functionality and infrastructure security based on customer and/or company needs.
• Experienced with VMware, vSphere, TCP/IP, DNS, DHCP, FTP, VPN, and both network and telephone cabling infrastructures.
• Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Installed, Configured and Implemented Terminal Server (TS) RemoteApp on IIS 7.0 Windows 2008 R2 published applications using TS Web Access, RemoteApp program and TS Gateway.
• Configured storage devices along with iSCSI disks in SAN using RAID 1, 5 and 10.
• Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network. Ensure successful completion of all Symantec Backup Exec and NetBackup jobs, restore files and systems as needed.
• Performed backup and restore operations of VMware host servers' configuration, Virtual machines backup, snapshots, P2V-V2V conversion using VMware stand-alone convertor, applying Patch updates, monitoring/reporting, SSH, SNMP and alerts notification. Configured and used EMC Recover Point for replication.
• Performed server 2008 backups and restores. Handled administrative tasks within Active Directory.
• Downloaded and installed critical and important patches as needed on unclassified laptops.
• Troubleshooting Mail flow Issues.Troubleshooting performance issues.Troubleshooting Outlook issues.
• Communicated to end-users, management, and any call/problem tracking system regarding status of reported problems/projects.

Confidential, Houston, Texas

System Admin

Responsibilities:

• Installations and troubleshooting of software’s and operating systems as well as assembling Desktop Computers.
• Integral Part of the Technical Support Team for the company.
• Switch and LAN connectivity for users.
• Troubleshooting and Managing Network Environment.
• Creating and managing users.
• User Add/Delete, Policy Implementations. Report writes for summaries of daily process.
• Responsible for Network and Servers performance.
• Managed Cisco Router Layer 2 Switches & Fortinet Firewall for WAN & Internet Connectivity.
• Administrating and managing McAfee & Active Directory Servers, DNS services and Group Policy.
• Managed Router and Switches, and IT related infrastructure including wireless network setup.
• Used to Deploy Antivirus update, Software patches and emergency packages.
• Users Add/Delete Control/Automation, Report writes for summaries of daily process.
• IT administrating of all sub branches and pocket offices in Andhra Pradesh.
• Trend micro configuration with outlook mails scan setup.
• Configuration of Microsoft Virtual PCs and VMware.
• Used to show VMware Demos to customers by installing ESX servers at their premises and explaining the VMware infrastructure and virtualization.Used to Install of Linux, Windows and ESX servers and maintaining VMware infrastructure customers.
• Used to Troubleshoot and Planning and controlling Network and Hardware activities.
• Windows TCP I/P configuration.Maintenance and installation of network printers.
• User management through Active Directory. Remote installation services implementation.
• Administered the working of Microsoft Exchange and provided support for any server related issue.
• Performed daily system monitoring, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Taken backup of group policies from production ADDS servers and configure the same in Test environment using power shell scripts.
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to appropriate media, media is recycled and sent off site as necessary.Maintained Active Directory computers & user accounts.