IT INFRASTRUCTURE Resume

IT Infrastructure / Operations Manager

A highly accomplished IT professional with 15+ years of experience, providing protection of information assets through risk management, incident management, incident analysis, audit and compliance services. Strong healthcare experience as well as risk management across infrastructure and application management. Industry acknowledged leader in:

Information Risk Management
Security Audit & Assessment
Enterprise Solution Architecture
ITIL Service Delivery / Mgmt
Control Framework Design
IT Governance Development
PCI Program Compliance
Web Application Security
SOX IT Controls Compliance
Outsourcing
CERT Management
Metrics and Service Reporting

Highlights

Confidential

Increased Payment Card Industry (PCI) compliance from 34% to 98% as measured by the PCI Priority Approach quarterly report, projects included: Database credit card encryption, web application firewall implementation, vulnerability management, and log management capabilities.
Established CERT teams and Threat Management teams to address botnets and web application security incidents.
Assisted in the IT audit remediation and control applications strategy that resulting in an over improvement of 50% reduction in audit findings each year after engagement.

Confidential

Streamlined governance and compliance through delivery center standards consolidation and directed internal and client delivery security and privacy controls for SAS70, Sarbanes Oxley, PCI, HIPAA, EU and other international regulations.

Confidential

Directed the security implementation and quality assurance and testing teams for the implementation of a wireless Point of Sale solution for Zales, Gordon’s, Bailey Banks, and Biddle stores.
Led security and privacy controls for SAS70, Sarbanes Oxley, PCI, HIPAA, and California regulations.

Confidential

Organized and implemented the information security program for Baylor and was recognized as an industry leader in healthcare security after first year in office.
Individually developed a security model based on industry standards which became the modeled security architecture for VHA member hospitals and positioned Baylor for an appointment to the US Government’s Homeland Security Health Care Coordinating Council as one of 4 hospital systems appointed.

PROFESSIONAL EXPERIENCE

Confidential, Enterprise IT Risk Management 2010-Present
Confidential, Sr. Manager, Governance - Americas Outsourcing 2006-2010
Confidential, Director, IT Security and Quality Assurance 2005-2006
Confidential,, Security Information Officer, IT Security Director 2000-2005
Confidential, Senior Consultant, Information Risk Management/Audit 1999-2000
Confidential, Senior Network/Systems Engineer 1998-1999
Confidential, IT Operations Manager 1996-1998
Confidential, Network Technician 1995-1996

EDUCATION

BA Speech Communication

CERTIFICATIONS

Certified Information System Security Professional (CISSP), 2001 and Current
ITIL Version 3 Foundations Certified, 2008 and Current
Certified Computer Forensics Specialist (CCFS), 2002 and Current
Certified Computer Forensic Technician (CCFT), 2002 and Current
Microsoft Certified Systems Engineer (MCSE), 1999, retired
Certified Novell Administrator (CNA), 1999, retired
Cisco Certified Network Administrator (CCNA), 1999, retired

TRAINING

Information Security Assessment Methodology – National Security Agency
ITIL Version 3 Foundations – Quint Group
Computer Forensics and Electronic Discovery – Business Intelligence Associates
Advanced Computer Forensic Techniques – Business Intelligence Associates
Auditing Business Applications – MIS Training Institute
Building a Global Enterprise Security Architecture – MIS Training Institute
Building an Information Security Program – MIS Training Institute
Business Management Process Methodology – KPMG
Enterprise Security Architecture and Information Security Architecture Methodology – KPMG
Intrusion Detection and Attack and Penetration Tools Training – KPMG
ISO9000: Overview and Auditor – The Rhyn Group

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