Cognizant Technology, Resume,

Objective:

To harness the benefit of my experience in information technology to provide innovative solutions in Technical Support and seeking to work in an organization that would provide me a congenial work environment and which enhance my professional and personal skills.

SUMMARY

Having 5+ Years of Windows & CITRIX Experience that includes Administration, Installation & Support.
Having experience in handling and managing Server Support Administration.
Experienced in Windows Servers 2003,2008,2012R2 AD, DNS and DHCP,GPO,WDS,WSUS,Fileservers.
Having good experience in CITRIX XenDesktop 7.9
Having experience in provisioning server and Machine Creation Server.
Hands - on experience in VMware Exsi 5.5,Vcenter.
Experience in VMware Snapshot, High Availability, FT,VM Template.
Good noledge in Windows Server performance analysis and monitoring.
Expertise in ticketing tools - Assyst Web.

PROFESSIONAL EXPERIENCE

Cognizant Technology,

Confidential

Responsibilities:

Handling issues for Windows Server 2008 R2,2012 R2 & Citrix Xendesktop 7.9
Incident, Request, & task handling
Analyzing the root cause and providing perfect solution for critical problems.
Installation of Citrix Provisioning Server and Machine Creation Services.
Publishing customized applications on Citrix Site as per customer requirement.
Troubleshooting issue relate to published application on Citrix Site.
Creating Machine clog and delivery groups in the Citrix Studio.
Troubleshooting issue relate to User profile and access of published application.
Experience in Citrix Universal Profile Manager.
Troubleshooting issue relate to Storefront for user access.
Installation, configuration and publishing new applications in citrix.
Performing daily checks and weekly checks in all the citrix servers in the Site.
Monitoring, Managing and troubleshooting StoreFront etc.
Configuring and Managing policies according to client request.
Configuring and Managing Load Evaluators.
Configuration and monitoring Resource Manager Metrics.
Configuring and generating reports through Citrix Director.
Knowledge in Netscaler.

Senior IT Support,

Confidential,

Responsibilities:

Active Directory configuration and installation, adding OU and users in the server.
Watch guard Firewall configuration & maintenance and Blocking ports and Web sites as per the company policy.
Handling WSUS Server for patching.
WDS server configuration for pushing OS though Lan network.
Experience in VMware, Creating Snapshot, clone, VM Template, Fault Tolrence,HA,DRS
Lan Network Troubleshooting and giving file sharing access for users.
Configuring and maintain Network Printers and Wi-Fi Modems securely.
Experience in VMware, Creating Snapshot, clone, VM Template, Fault Tolrence,HA,DRS
Administration of windows 2012R2 server active directory, folder security, Group policy, WSUS, WDS, DHCP, DNS.
Updating the anti-virus signatures, hot fixes, service packs, and Critical patches on regular basis.
FTP Server Creation and giving Access to the users and Nating ip in firewall for access via publically.

Technical Support,

Confidential,

Responsibilities:

Creating users and creating OU in Active Directory.
Isa Server 2006 firewall configuration and Creating Rule as per the Policy, Blocking Ports and Blocking Websites.
Maintaining DNS, DHCP, File Servers, file Security permissions.
Installation of Computer Hardware, Software’s
Printer installation, outlook configuration.
Structural Cabling & Providing assistance to network printers
OS installation and Solving OS Related Issues.
Network printer maintenance and Hardware related pc troubleshooting.
FTP Configuration for users externally.
Website blocking and Port blocking using Isa Firewall 2006 and giving VPN Access for the users externally.
Installing New Systems for end-users

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