SUMMARY:

• A Software Professional with 3+ years of IT industry experience in analysis, coding, testing, debugging and documentation of various Software projects.
• Worked as Network Monitoring Engineer for the Client Confidential . As an Tivoli Netcool Administrator, Involved in Development, Enhancement and Provided Support for Network Monitoring Applications.
• Hands on Experience working with LAN/WAN Networks, Routers, Switches and Network Configuration.
• Experience with Monitoring Tools like Confidential Omnibus, Tivoli Impact, HP Sitescope, Nagios and TelAlert.
• Experience in Network Alert Monitoring, Enrichment & troubleshooting various Network Issues - Outages/Severity/Priority Issues.
• Experience in working with UNIX - Solaris, LINUX - RedHat and Windows Server Based Production Environment.
• Extensive hands on experience in Communication Protocols like SNMP, TCP/IP, SSH, Telnet, etc.,
• Experience in configuring SNMP, Syslog, mttrapd Probes and Gateways for the Object server.
• Efficiently handled incidents, Outages, Priority (P1, P2) Issues, Incident resolution and restoration.
• Designed & Developed code for the “ConnectFour Game” using Socket Programming and Multithreading in C and JAVA.
• Proficient in Unix Shell Scripting, Python, Perl scripting Languages and C, C++, JAVA Programming Languages. Worked on Enhancing the Cron Jobs and the Bash scripts to automate the Backend Jobs.
• Experience in BMC Remedy - AOTS Ticketing tool and BMS Remedy - Change Management(CR) to track the Alerts/Events
• Efficiently Handled web PPM Tickets for Installation, Configuration, New User requests for Netcool and TelAlert monitoring tools.
• Understanding and Exposure to the Software Development Life Cycle (SDLC), Waterfall and Agile Methodologies.
• Team Player with good technical, analytical and communication skills.

TECHNICAL SKILLS:

Programming Languages: C, C++, SQL, MS-SQL & JAVA

Scripting Languages: Unix Shell Scripting, Bourne Shell, Korn Shell, Perl, Python

Operating systems: UNIX, LINUX, Windows Server, Solaris 10, RedHat-RHEL, CentOS

Tools used: Netcool webGUI, eSET GUI, Putty, ServiceNow, Eclipse, SQL Developer, Netcool Web GUI, eSET (Event Suppression and Enrichment tool) GUI, Impact 5.1

Monitoring Tools: Tivoli Netcool Omnibus 7.2/7.3/7.4, TelAlert, Splunk, Solarwinds, HP- Sitescope

Ticketing Tools: BMC Remedy - AOTS, BMC Remedy Change Management, ITO-HPPM

Base: Oracle 11g/10g, SQL Server 2016/2012, MySQL, CMDB (Configuration Management base)

Configuration Management: Chef, Puppet, Ansible, ServiceNow

Versioning Tools: CVS, SVN, GIT

Build Tools: ANT, Maven, Docker

Protocols: TCP/IP, SNMP, CAN, DNS, FTP, Telnet, ICMP, SSH

Others: Jenkins-Continuous Integration Tool, Gradle-Deployment tool, Apache Tomcat, MATLAB, MS-office

PROFESSIONAL EXPERIENCE:

Network Monitoring Engineer

Confidential,

Responsibilities:

• Worked on UNIX based Production environment on Confidential. Configuring the SNMP, syslog, mttrapd Probes and Gateways for the object servers.
• Handled incidents, Outages, Priority (P1, P2) Issues, Incident resolution and restoration, Knowledge on LAN/WAN Networks.
• Monitored and administered Infrastructure components in UNIX based Production Servers in Command center.
• Troubleshooting various Network issues and providing technical assistance to the customers with configuration, Network maintenance related issues and escalate accordingly if necessary.
• Implemented automation temporal triggers, external procedures and shell scripts, Probe configuration, creation of rules file & properties file.
• Created the Impact Policies for implementing the Alarm enrichment and auto-ticketing.
• Took part in ITIL Change/ service management, co-ordination for planned activities and network related changes such as CPU, Disk utilization, etc.,
• Excellent knowledge on SQL queries to fetch the alert information from base.
• Gained Knowledge on fundamental security issues in Computer Networks(NMS) and Interaction with large number of clients/Users in outage calls.
• Updating activities and progress on assigned tasks.
• Involved in daily stand-up meetings to discuss the day-to-day progress of given task and various aspects of current application.
• Used Splunk for analysis and monitoring the Alerts using Dashboards.
• Knowledge on routers, switches.
• Took Part in Unix to Linux migration, used SVN for making a track of all versions of the code.
• Worked on HP-Sitescope and TelAlert as a Secondary Resource.

Software Engineer

Confidential, Atlanta, Georgia

Responsibilities:

• Monitored and Administering the TelAlert application which deals with Paging Alerts.
• Creating/Modifying TelAlert Groups and Users through GUI as well as back end.
• TelAlert application works on Unix and Linux based Production Servers.
• Checking Confidential the server end regarding the alerts in the TelAlert queue and restarted the MVS Listen process if required.

Graduate Research Assistant

Confidential, Houston, Texas

Responsibilities:

• Worked on a project, focuses on accelerating the system with programming hardware using Anvyl Spartan 6 LX45 FPGA, which is inexpensive for IoT relays, fast and reconfigurable.
• Used CSRmesh technology which enables Bluetooth Low energy devices to receive and act upon messages thus turning it into a mesh network for Internet of things(IoT).
• Designed Verilog code for the Lightweight Temporal compression(LTC) algorithm in Confidential .