IT Technical Support Engineer Resume

OBJECTIVE

A challenging and rewarding position utilizing development and information technology skills to help to create a more productive work environment.

PROFESSIONAL EXPERIENCE

Confidential

IT Technical Support Engineer

Responsibilities:

Installed hardware, operating system software, and application software on workstations.
Installed and set up new computers and hardware.
Attended the card level service problem in all brand and assembled pc.
Networking and trouble shooting in Windows Family OS.
Printer Configuration and Maintenance.
Network printer Configuration.
Maintenance and Repair - Peer to Peer Networks.
Coordination/Implementation of Hardware and software installations and Upgrades.
Management of LAN and WAN infrastructure, using Cisco Routers & Switches.
Perfection in configuration of, TCP/ IP, DNS, DHCP, IIS (web Server), POP3, Proxy Configuration.
Installation, Configuration and Implementation of Windows 2003 servers
Experience with Remote Systems Management, Branch Office & Remote User Connectivity
Experience with managing mail server (Microsoft exchange2003, Microsoft outlook, outlook express)
Installing and configuring Microsoft Windows Exchange Server, creating & maintaining the Mailboxes and Troubleshooting Mail related Issues.
Careful attention to Troubleshooting Hardware, Software & Network Issues.
Daily Back-up and Storage.
Resolving issues and installation of software by attending either directly or remotely.