SUMMARY

• Extensive experience in management of data center engineer, network systems, and web application support.
• In - depth knowledge and experience in IT infrastructure planning, capacity analysis, and system implementation.
• Solid skills in database administration and network administration in large scale enterprise environment.
• Experience in SAN/AD/Exchange/Sharepoint/Network architect and implementation application system integration.
• Detail oriented manager with excellent communication and interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential

Principal Storage Engineer

Responsibilities:

• Planned, designed and implemented enterprise solutions involving VMware, HyperV, NetApp, Linux 6.5, AIX 7.1 with MPIO, and Microsoft 2003/2008/2012. Experience with the design, architecture and implementation of virtual infrastructure environments using VMware VI, Virtual Center, DRS and HA. Hands on experience with iSCSI, NFS and Fibre Channel protocols on NetApp storage, created initiator groups for VMware and HyperV.
• Upgraded diskshelves, ACP firmware, Clustered Data Ontap 8.2.1 on FAS6200/FAS8040 for both source and destination sites and brocade switches.
• Used Veeam backup and replication v6 for Hyper-V and VMs snapshots, initialized and scheduled resynchronization via Hyper-V Manager, check the VHD and replica VMs, create a diff disks for the replica VHDs, compared and synced the VHDs, merged the resync changes to the VHD, delete the recovery points.
• Designed and configured 4 nodes cluster with 6 vServers, aggregates, volumes, LUNs, NDMP backup layout including NetApp Clustered Data Ontap 8.1.3 Snapshot/FlexClone/SnapMirror, Snapvault, CIFS/NFS (NAS), 10GB iSCSI/Fibre (SAN) using the latest NetApp SnapManager suite of tools. Managed databases over 500 TB including replication monitoring, and scheduled jobs monitoring.
• Configured monitoring and reporting tools such as Insight OnCommand 6.4/DWH/OnCommand Insight Reporting Connection, Balance 4.1, OnCommand DFM5.2, and Netapp My AutoSupport, Netapp nSANity collection, Perfstat v8 (Converged), FMC Data Collector.
• Daily health check commands on Netapp 4 nodes clustered Data Ontap 8.1.3 with remote DR snapmirror and snapvault site are cf status, cluster show, sysstat -m -c 60 -s 1, sysstat - x, statistics periodic -node against each node, aggr show -state offline, vol/aggr show -percent-used >80, lun show -state offline, dashboard alarm show, net int show, snapmirror show -state broke-off, snapmirror show -state uninitialized, snapvault status, igroup show -vserver, statistics show-periodic -object fcp lif:vserver -instance vServer counter read data|write data.

Confidential

Sr. SAN/NAS Storage Engineer

Responsibilities:

• Documented operation procedures for daily administration tasks of provisioning and reclaiming storages. Used Sharepoint to record all provisioning service providers’ portal and service operations portal. Used Netapp SAN Screen 6.4.1 to troubleshoot storage related issues and reporting such as performance, single path violations, blocked hosts, disk utilization, storage pool capacity, storage pool over-commit, volume IOPS, volume response time, high fabric port usage, disconnected WWN zone members, replication capacity mismatch between source and target volumes.
• Supported/administered of storages covering IBM DS8700, SVC 6.4.1.5, XIV 114/A14, EMC CX4-960/4-120, NetApp NAS array N 5300/6070/7900 , and EMC Isilon X200-2U and Isilon IQ 108NL, Symmetrix VMAX-1, VNX 5700 tier 1, 2, 3 storage arrays across four Data Centers (Atlanta, Austin, Oklahoma City, and Durham).
• Used Cisco MDS 9513 fabric switches DCNM SAN 5.2 with 48 ports per module, 13 modules with 4gig/8gig SFP GBIC to assign fabric ports and reclaimed ports for Atlanta, Durham, Orlando, and Richmond.
• Administered virtual storage environment that utilizes IBM SVC 8 nodes clusters with more than 2500 hosts, 4600 virtual machines, 83 storage pools, and 37 various storage arrays using approximately 6.8 PB of storage on highly redundant 8 nodes SVC clusters tasks included global mirror replication, consistency group, flash copy, allocating/reclaiming storage, expand vdisk, storage management, storage subsystems, storage pools.
• Plans and schedules the engagement’s installation and configuration F5 ARX nodes for Atlanta, Richmond, and Orlando to manage shares redirections (volume groups) using namespace protocol such as CIFS and NFS.
• Launched OnCommand System Manager for claim and reclaim storage such as aggregates, volumes, Qtree’s, Snapshots, SnapMirror, Snapvault, vFiler, disk assign, create LUN, FlexClone, Fiber FCP, iSCSI, CIFS, NFS, SIS deduplication for volumes, NDMP NAS backup, NetApp Protection Manager for backup, NetApp SAN Screen for performance troubleshooting and reporting.
• Designed/implemented exchange 2010 with 3 active/3 passive mailbox servers with 7,000 mailboxes,7 databases per server, and 1,000 mailboxes per database, 1.8GB/.12 iops per mailbox, 1DAG with 2 database copies, 2 nodes cluster using a pair of FAS3220 storage controllers, Clustered Data Ontap 8.1.2, 512GB flash cache per node, 60 SAS 900GB with RAID-DP.
• Configured Cisco MDS 9513 fibre channel switch includes create zones, add members to the zone, create zone set, add multiple zones to a zone set, active the zone set, and save the configuration.

Confidential

Data Center Manager

Responsibilities:

• Served as primary point of contact on a 24-hour, 7-days-a-week basis, in charge of coordinating critical systems and disaster recovery procedures directly impacting the stability of data center operations.
• Ensure that all replication technologies being used are monitored, functional and capable of business recovery.
• Received and approved from a Disaster Recovery perspective, installation of changes to any of the production systems and platforms are concurrent in Atlanta, Austin, Oklahoma City, and Durham data centers locations. Maintained and tested Disaster and Business Recovery procedures.
• Developed policies and standards to govern testing for internal and regulatory compliance. Provided technical leadership to identify needs, root cause analysis, and resolve critical issues. Introduced standards for customer service, implemented support processes and procedures, increased collaboration across the team, and strengthened communication with users, improving overall customer satisfaction and problem resolution.
• Developed future IT strategy and business case documentation for purchasing and implementing new capabilities. Delivered excellence in customer service through situation analysis and timely resolve of escalating problems.
• Managed my team to support through cross training of Systems Ops and PROD Control staffs on system upgrades, DR tests, Commvault Enterprise backup/restore, Foglight/Intrust reports/monitoring, and data migration projects.
• Implemented/supported Cisco ASA 5585 10G interface firewall IPsec site-to-site tunnel between 2 ASAs, SSL VPN remote access for the Cisco AnyConnect VPN client, isakmp policy, authentication pre-share, crypto isakmp key, access-list permit, crypto ipsec transform-set, crypto map ipsec-isakmp, set transform-set, set peer, match address. Access-list ip-qos extended permit ip (inside/outside), class-map qos, description qos policy, match access-list ip-qos, policy-map qos, class qos, police output/input, service-policy quos interface inside/outside, show service-policy.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows XP and Windows 7, this also included managing all task sequences/images for the different HALs on XP as well as Windows 7.
• Managed migration project successfully with a new Active Directory design by redesigning software deployment, OU structure, User security and domain local, global and Universal group, and centralization for AD/DCs 2008.
• Configured Riverbed Steelhead using management console 8.0.1to create In-Path rules for Packet-Mode optimization, NAT IP address mapping, TCP, HTTP, NFS, CIFS, MS-SQL, and FCIP.
• Provided VMware SME service delivery and process management lifecycle expertise used to facilitate the architectural planning, scoping, and implementation execution of a new deployment of vSphere-vCenter to the existing ITIL v3 global datacenters with emphasis on decommissioning and replacing existing legacy VMware hardware environments that consists of ESX versions 2.5, 3.0, 3.02, 3.5 and vCenter 2.0/2.5 and replacing all legacy ESX hosts with vSphere 4 managed by vCenter instances for a global ACS client located in the U.S., Hawaii, Alaska, Puerto Rico remote offices as well as providing high level technical advice for other various ACS’ clients.
• Configured vCenter and managed VMware ESX 5.0 HA/DRS Cluster, Resource Pool, limits a Resource Pool based on virtual machine workloads, monitor HA/DRS cluster behavior, configured Storage DRS and Datastore Clusters.
• Installed CommVault Simpana 9.0 CommServe MediaAgent, File System, iDataAgent with administration tasks of configured storage device, storage policy, and performed backup and restore.
• Implemented and supported Oracle 11g R 2 11.2.0.3 4 nodes RAC database and Oracle GRID infrastructure on RedHat Enterprise Linux 5.5.
• Developed and maintained Linux RHEL 5.5 servers. Provided effective services in IT environments through integration, optimization, installation, troubleshooting, upgrading, security, monitoring, and recovery of Linux components and system administration.
• Configured SQL Server 2005/2008 R2 Enterprise. Used SQL Profiler to debug deadlocks and other database inefficiencies. Worked with Database Engine Tuning Advisor (DTA) and SQL Server Surface Area Configuration Manager . Responsible for setting up database mirroring over multiple servers. Created DTS/SSIS packages, SQL Agent jobs, Maintenance Plans, and SQL Reporting Services.
• Implemented/supported high availability solutions with SQL Server including Clustering/Replication/Log Shipping.
• Coordinated schedules for staff meetings to discuss departmental issues, project initiatives, and action plans.
• Manages corporate RDBMS data center operated by Oracle Enterprise RAC Server on HP-UX Unix and Linux operating systems platform. Developed strategic plan for data center operation and capacity expansion.
• Managed multiple projects such as Active Directory 2003/2008, Windows Domain Controllers and Domains consolidations, applications deployment on Group Policy Management, FSMO, DNS/DHCP/WINS migrations, Citrix Virtual Desktop Infrastructure, Quest Password Manager, Centralize WSUS, upgrade VMware vSphere 5.0, and RFP for new SAN/NAS storage arrays systems, and upgrade HP UX/Linux firmware.