SUMMARY:

To serve the organization as a Virtualization Expert with dedication and commitment to get better results. To be a part of a highly - professional and competitive team dedicated to the implementation, operation and maintenance of mission-critical infrastructure.

TECHNICAL SKILLS:

Windows NT 2008 R Windows 8.1 Windows 10 ME Vista XP MS - DOS GPO WINS DNS DHCP TCP/IP SMTP VPN FTP TFTP SSH RIP IGRP EIGRP TELNET UDP LAN WAN Admin Clean Server Installation Migration Proxy Firewalls Routers Sub Netting Ipv4 and Ipv6 addressing Clustering IIS Certificate Authority Share Point Patching Roaming Profile Disaster Recovery XenApp 5.0 XenApp 6.0 6.5 Presentation Server 4.0 4.5 Xen Server 5.6 / 6.2 Xen Center 6.0 / 6.2 Xen Desktop 5.6 SP1 Xen Desktop 7.15 Web Interface Edge Sight V5.4 Provisioning Server VSphere 5.0/5.1/4.0/4.1 ESX ESXi Virtual Center HA DRS DPM VMotion VDI OSD VB Scripting WMI Scripting UPM Microsoft Exchange Server /2010 MOM SCOM 2012 SCVMM Hyper-V MS Virtual Server 2005 R2 Migrated Physical Server to Virtual by using VMWare VCenter Converter 5.0 VMWare VCenter Sever 6.0 Symantec Norton Ghost SCCM 2012 R2 SCCM 2007 SP2 VMWare VProtect HPSA APP V AppSense WSUS Orion NPM Solar Winds Ver 10.2 Veritas Net Backup Symantec Ver 6.5.6 Confidential Tivoli HEAT ISM CA Service Desk Manager BMC Remedy EMC Avamar Backup ITSM ServiceNow HPSM

EXPERIENCE:

Citrix Engineer / Azure Admin

Confidential, Framingham, Massachusetts

Responsibilities:

• Migrate Citrix App and Desktop 7.6 LTSR on prem to Citrix Virtual App and Desktop 7.15 LTSR to MS Azure
• Used GitLab, Bitbucket for repositories, and Used Terra form, Jenkins pipeline to build server in Azure Environment
• Migrated 200+ apps from 7.15 on prem to 7.15 LTSR in azure through PowerShell script
• Work with a variety of business applications (ability to assess application requirements and configure them in a virtual desktop environment)
• Maintain operations on a day-to-day basis for complex virtual desktop environments of over 1500 virtual desktops
• Troubleshoot and proactively monitor systems and applications to identify and correct malfunctions and other operational difficulties
• Implement application enhancements as special projects as assigned
• Patched Windows Server as a Master image and then build server out of it through Jenkins process
• Worked with Application owners and Line of business people to stage their application and make it ready for automation for cloud deployment
• Created VHD through automation process and updated in Testing serve through Citrix Studio
• Used JIRA to create stories and update my projects
• Created POC of Windows IoT and Linux based thin clients (Lenovo and iGel)
• Build Server to Administrate/Manage thin client and end points

Citrix VDI / AWS Cloud Engineer

Confidential, Irving, Texas

Responsibilities:

• Design and Deploy Xen App and Desktop 1906 in Citrix Cloud and AWS (Amazon Web Cloud)
• Migrated more then 100+ on prem Citrix apps to AWS Cloud using MCS technology
• Installed and configure Citrix Connector Servers for Enterprise connectivity to Citrix Cloud
• Deploy AWS EC2 Instances with Cloud Formation Template using code via Jenkins pipeline
• Used GiTHub / GiTLab for Built-In Internal repositories for Cloud Formation Templates
• Publish Apps and Desktops in Citrix Cloud
• Configured AWS Security groups and ports to communicate between AWS and Citrix Cloud
• Used Machine Creation Services (MCS) to create Master image in AWS Cloud
• Installed and Configured VDA’s for Publish Applications and Remote Desktop Computers
• Design and Deployed Xen App / Xen Desktop 7.15 LTSR with ALL components
• Design and Deployed PVS Server 7.15 for on prem Citrix Environment
• Migrated LOB VHD’s from old PVS platform to new PVS 7.15
• Used Citrix Revers imaging process to reverse image for new PVS 7.15
• Configured PVS Load Balancing and HA
• Installed and Configured Store Front 3.12 for 7.15 LTSR
• Tune and Align XA 6.5 environment with resolving resources issues
• Suggest / recommend to add more resources in XA 6.5
• Worked with Provisioning Server 7.6, Patch and Compliant VHD’s
• Worked with AppSense for user profile configuration
• Create V Servers and configured in Netscaler for Store front Load Balancing and HA
• Import web site Certificate into Netscaler
• Installed and Configured new AppSense Environment Manager
• Installed and Configured Citrix Director for help desk support and reporting
• Used Service Now to create Change tickets
• Used Jira for track project and update day to day tasks and stories
• Used SCCM for Patching and Application Package deployment
• Created POC for Xen Desktop 1906 in AWS (Amazon Web Cloud)
• Build and Configured Windows Server 2016 EC2 Instances

Senior Citrix Analyst Expert

Confidential

Responsibilities:

• Design and deployed Xen App / Xen Desktop 7.15 LTSR with SCVMM / Hyper-V
• Design and deployed Citrix Store front 3.15
• Install configured Citrix Provisioning Server 7.15
• Build and Configured master servers and imported to PVS server
• Used Hyper-V and SCVMM to Build Windows Server 2016 std for Citrix Xen Desktop 7.15
• Build Citrix XA 6.5 Servers through VMware Venter and Confidential Server Build Script
• Configured Store front web site for external users in NetScaler Gateway
• Created Master image with all required Software’s/Tools/Client software’s
• Created Multiple Machine Catalogs with different master images
• Created / Configured Delivery groups and user’s assignment
• Installed and Configured Citrix App Layering as POC
• Installed and Configured Store Front with new Xen Desktop 7.15 LTSR environment
• Install and Configured Citrix Receive for Windows v4.12 through PowerShell Script
• Uses HPSM and Service Now to create Change and Incident Tickets
• Migrated more than 20000 users from old Citrix Platform to New Xen desktop 7.15 LTSR
• Migrated almost 40K MS Office users from Old office 2013 to Office 2016
• Used App-V 5 to Sequence / Virtualize packages
• Deployed App-V packages through SCCM
• Used SCCM for deploy critical security patches
• Analyzed Xen 6.5 and 5.0 environment
• Decom approx. 250 Xen App 5.0 and 6.5 servers
• Migrated most of old Xen 6.5 and 5.0 environment apps to new xen desktop 7.15 platform
• Configured / Installed VDI Agent to master image
• Configured VDI Agent for Physical Servers for Remote Desktop Access
• Migrated / Created new GPO as compare to old GPO and tested with new environment
• Import / Updated new Licenses into License server
• Create and configured Citrix Policies
• Lock down USB and other external devices access through Citrix Policies
• Setup High Availability between newly configured Netscaler VPX nodes
• Configured Load Balancing and Monitoring in netscaler for Store Front and Web Servers
• Install Certificates in Netscaler for web sites

Citrix Admin / Server Admin

Confidential

Responsibilities:

• Install, Configured and Manage Windows Servers on VMWare 6.5 infrastructure
• Build Citrix Xen App 7.11 and Xen Desktop Infrastructure Servers
• Build and configured Citrix Studio and Desktop Director
• Migrated 100+ application from XA 5.0 and XA 6.5 to Xen App 7.11
• Deploy and Configured VMs on AWS and Azure Platforms
• Experienced with AWS EC2, S3, EBS, VPC, IAM, ElastiCache, EFS, Route53, etc.
• Used SCCM to push security patches and software packages
• Managed Microsoft 2008, 2012 and 2016 servers.
• Configured and installed Windows Clustering for SQL Server High Availability.
• Maintained and administrated Active Directory for users, OU and Computers
• Used ITIL Process with Service Now Tool to track and manage Citrix and Windows Server issues
• Provide leadership and guidance to help desk team to resolve technical challenges.
• Used tools for Running Administrative Tasks in IIS, executed Power Shell and VB Scripts for Administrative Tasks
• Updated servers with the latest service packs and hot fixes
• Configured Failover cluster for patching and rebooting Cluster node
• Trouble shoot Cluster Node issues like node failed, resources not available
• Experienced in Vulnerability scans & Remediation.
• Implemented Security Operations Control (SOC) and Auditing procedures.

Citrix Specialist / SCCM Admin

Confidential

Responsibilities:

• Configured and Managed XA 6.5 environment
• Publish virtual Desktop and Applications on XA 6.5
• Troubleshoot application issues like slowness
• Stage and deploy new application on Windows Server 2008 for Citrix
• Used AppV 5.0 to virtualize applications for Citrix Platform
• Import and deploy App V Citrix packages to Citrix servers through SCCM
• Troubleshoot Citrix Printing issues
• Configured and Installed Xen Desktop 7.06 FP1 as POC
• Installed Citrix Web Access Server Citrix Neighborhood Agent and Web Access for clients
• Configured Web Access to published applications and content
• Install Citrix Client as mandatory updates for new image build rollouts
• Assisted in the development, deployment, and maintenance of the XenApp environments
• Provided access to SCCM servers based on job role/function
• Create custom collections based on business requirements
• Operating System Deployment (OSD) in Integration with SCCM/MDT 2012
• Created and Managed corporate desktop image (OS and applications) using Confidential Image Tools/SCCM/MDT
• Developed VB Script and batch files in order to customize the image as per requirement, documented and automated the deployment process
• Configured Software Update Point, Downloaded and push the patches
• Created Software Update Group and Deployment Package for Patching

Citrix Specialist / SCCM & XENDESKTOP SME

Confidential

Responsibilities:

• Introduced / Architect and Build XA 7.6 in POC, DEV, TEST and Production Environment
• Migrated 600+ Virtual and native installed application from XA 4.5 / 5 to Xen app 6.5 / 7.6.
• Created VDI and Xen App Application by using MCS and PVS services
• Created Master image with all required Softwares/Tools/Client softwares
• Created Multiple Machine Catalogs with different master images
• Created / Configured Delivery groups and user’s assignment
• Configured / Installed VDI Agent to master image
• Configured VDI Agent for Physical Servers for Remote Desktop Access
• Update Security Patches to master image and distribute to VDI
• Modified App V Packages according to environmental requirement
• Build Citrix Servers to existing farm and New Xen Desktop /Xen App 7.6 VDI Environment
• Introduced / Architect and Build Store Front 3.x and integrated with 4.5 and 5 Xen App Controller Servers
• Install and Configured License Server v11.13
• Purchased / Upgraded Citrix XA 5.0, 6.5 licenses to XA 7.6 Concurrent licenses
• Install and Configured SSL Certificate
• Install and Configured Citrix Receive for Windows v4.3 through PowerShell Script
• Integrated Store front with NetScaler gateway
• Configure IIS and modified IIS web page as per Company requirement
• Introduced / Architect and Build Edge Sight 5.6 Server and configured End Points
• Configured Alerts for Citrix Server Services like IMA, CPSVC Services
• Configure Alerts through Edge Sight for service interruption and unavailability
• Generate reports through Edge Sight for Server and Services Availability and Alerts
• Configured Desktop Director for Help Desk users
• Created Help Desk Administrator and provided how to slides and trainings
• Architected and deployed System center configuration manager 2012 R2 with SQL Server 2012 SP2
• Configured discovery methods, boundaries and boundary groups with Active Directory
• Setup firewall rules for the system center client, application and patches deployments
• Installed site system roles including Application Catalog web service point, Application Catalog website point, Distribution point, Management point, Reporting services point & Software update point
• Synchronized, Planned and prepared the patching for high vulnerable clients
• Performed patch management and windows patching through SCCM 2012
• Created Software Applications, Packages and Deployed to workstations, laptops & servers
• Maintained task sequences by capturing new wim with most current MS Patches, adding application required by different line of service (LOS), injecting driver packages for various hardware and updating bios packages.
• Deployed applications to different line of service using Device and User based collections. Restricted deployment to certain user by using AD groups.
• Created technical documents for the IT Analysts to follow step-by-step
• Worked closely with the Data Base Team to ensure SQL Database is correctly configured
• Ensured SCCM client health and troubleshoot problems associated with the client and package deployment
• Reviewed SCCM reports, analyzed SCCM log files on a per asset or per server and provided remediation
• Deployed Microsoft patches, critical updates and service packs to Servers on a timely basis
• Create Collections, Packages, Advertisement
• Checked all patches are deployed with no errors, Troubleshoot error out clients
• Created and Deploy AppV Application Packages to Servers
• Analyzed distribution failure root cause related to Network, Hardware or operating system with fix
• Installed configured software update points for deploying MS security patches
• Documented Change Management Process for knowledge transfer purposes
• Introduced / Install and Configure Netscaler VPX 10.5 Netscaler Gateway
• Configure load balancing and installed licensing
• Configure Monitoring services for web interface and store front servers
• Managing environment on VMware platform for Toronto Hydro
• Installed and configure VMware ESX, ESXi within VSphere
• Managed troubleshoot the health of the Citrix servers on daily basis
• Created and managed virtual machines and installed VM Tools, Managed memory on virtual machine and VDI’s
• Built, configured, and deployed VMs and templates; and completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V), and Virtual-to-Physical (V2P) migration of Windows NT, 2000 and 2003 Servers
• Performed Snapshots, Cloning, Cold Migrations, Hot Migrations and vMotion
• Added storage and Managed Datastore as required by project
• Decommissioned Win 2003 VM as part of Citrix Xen App Migration Project
• Managed Virtual Servers, Virtual Infra Client & VMware ESXi Server

Citrix Engineer

Confidential

Responsibilities:

• Migrated more than 2000 applications and 40,000 users from XenApp 5.0 to XenApp 6.5, Windows 2008 R2
• Migrated 30,000 Microsoft Office 2003 users to Office 2010 in Citrix
• Responsible to stage application in lower environment like D2, PAT and Pre-Production
• Provide IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft and VMware
• Published, monitored and troubleshoot published, Streamed Applications and Web Interface
• Monitored and troubleshot the Citrix IMA service and the ICA communication channel
• Generating CPU and Memory Reports through Edge Sight
• Push packages to the Citrix servers through HPSA
• Published applications with AppCentre
• Troubleshoot app v issues, modified OSD files as per Package requirements
• Created small Citrix application Package through Microsoft App V Sequencer
• Personalize Citrix Applications through AppSense Environment Manager.
• As a Citrix Engineer for Confidential, I have been engaged on numerous Citrix projects, which range from architecture and design, to engineering and implementation, to post implementation support and administration. Projects include all aspects of the Citrix, Microsoft and VMware product suites. Such as
• Implement Highly available Citrix Xen Desktop 5.6 SP1
• Installed and Configured Xen Desktop Controller and Desktop Studio
• Installed and configured Citrix Provisioning Server 6.0
• Created VDI Master Images for Desktop and Server on Xen Desktop 7.5 through Citrix Studio
• Created Machine Catalogue with Persistence VDI Desktop for user for more personalize user desktop settings
• Created Virtual Machine through Citrix Studio and Machine Catalogue
• Install and decommission Windows servers as per project requirements with Confidential Server Guidelines
• Implemented of Windows 2012/2008/2003 Active Directory, DHCP, DNS, DFS, IIS, WSUS and SCCM infrastructures
• Implemented of Microsoft Hyper-V, SCVMM 2012/2008 and Failover cluster
• Scale Capacity planning and consolidation Assessment on-site
• Performed nightly migrations of users to new groups for new XenApp environment in AD
• Created OU and GPO, modified User/Computer settings restrictions as per Citrix App requirement
• Install configure and manager windows 2008 R2 and Windows 2012 Cluster
• Build, configured and managed Microsoft windows clusters with SAN and file share
• Created and managed VMware cluster. Enabled HA and DRS features in a cluster
• Provisioned physical servers and hundreds of VMware virtual machines on VMware ESX 4.1 and ESXi 5.1 using vCenter Server
• Part of a Server Build, Optimization and Virtualization team performing P2V migration of around 500 Windows Server 2003/2008 R2 on VMWare ESXi 4.1 and 5.1 environment using cutting edge technologies like VMware converter and PlateSpin
• Performed over 200 successful P2V and V2V till date
• Configured various agents on VMs like CirBA, TSM and Symantec Endpoint Protection
• Monthly patching for Citrix servers of various flavors. Scan, Plan and prepare the patching for highly vulnerable clients.
• Created Software Packages and Deployed to Citrix Servers
• Planning and configuration of Site Hierarchy, Site Servers and System Components
• Configure the site servers as per design and site configuration including boundary management
• Software Distribution and Software Updates Deployment, MS Patching/ Compliance Reporting and Patching Remediation
• Operating System Deployment (OSD) in Integration with SCCM/MDT 2012
• Created Custom Dynamic Collections as and when Required
• Created and Managed corporate desktop image (OS and applications) using Confidential Image Tools/SCCM/MDT
• Ensured SCCM client health and troubleshoot problems associated with the client and package deployment
• Reviewed SCCM reports, analyzed SCCM log files on a per asset or per server and provided remediation
• Analyzed and addressed issues for desktop systems and software in use across the enterprise
• Developed VB Script and batch files in order to customize the image as per requirement, documented and automated the deployment process
• Performed business function tests at various stages of SDLC like build verification, Integration, System, Security and User acceptance
• Identified and analyzed software defects found during testing, such as bug replication and verification, end-to-end tracking of all issues found
• Analyzed distribution failure root cause related to Network, Hardware or operating system with fix
• Deployed all patches, critical updates and service packs on a timely basis
• Packaged msi application using Microsoft Application Virtualization Sequencer

VMWare / Citrix / Wintel SME

Confidential

Responsibilities:

• Patched Critical Prod/Dev Servers on weekly basis with VMware vProtect / Shavlik
• Build Server through vCenter Server
• Built ESXI Hosts, Virtual Machines
• Configures and deployed a Guest OS into a new virtual machine
• Created a vCenter utilization and connectivity alarm
• Created, Converted thin, thick provisioned virtual disks
• Migrated Physical Server to Virtual through VMware vCenter Converter
• Build and install physical Blade H Series Confidential Server in Data Center
• Upgrade ESX Hosts from 4.0 to 5.1 through VMWare Update Manager
• Publish and Configured Virtual Apps through Citrix Xen App 6.5
• Resolved critical printing issues with enterprise environment
• Resolved Critical Drive Mapping issue within the enterprise environment
• SCCM Client installations, upgrades, patching issues, site synchronizations, DP monitoring, cleanup activities
• SCCM site-to-site connectivity issues while running reports, new site server installations, migrations
• Handle patching exclusions based on business requirement, understand and provide a test plan for flexible patching
• Generate compliance reports on patching, managing dashboards, custom reports for advertisements, monitoring client scanning and provide workaround for any huge failures

Virtualization Admin / System Admin

Confidential

Responsibilities:

• Installed and configured Citrix XenApp server 6.0 on Windows Server 2008 R2
• Maintained and Monitor Citrix 4.5 Presentation Server
• Managed and maintained applications and Citrix policies
• Published and streamed applications using Citrix Access Management Console
• Published Applications, Contents and Folders
• Updated Xen App servers with latest Rollup packs
• Installed Xen Server 5.6 on Confidential HX5 Blade Server
• Installed Virtual Machines on Xen Server through Xen Center 6.0
• Built Virtual Windows 2008 R2 Server with Service pack and Updates
• Installed and Configure Xen Center 6.0
• Configured High Availability on Xen Center 6.0
• Monitored Virtual Machines Performance through Citrix Xen Center
• Installed and configured VMware vCenter Server and components
• Configured Active Directory and SMTP settings for vCenter Server
• Created, Deleted vNetwork Distributed Switches
• Remotely connected to TS by using RDC. Configured and managed TS Licensing
• Monitored and provided troubleshooting for TS Gateway Connections
• Assigned and Reserved IP address in DHCP Server for Printers
• Created trusts between the verified forest and revoked trusts
• Graceful shutdown of servers during power outages
• Installed and configured DNS and DHCP servers
• Installed and Configured SNMP Services
• Managed user rights and permissions, disabling and enabling accounts
• Managed file and folder permissions and configuring security templates as needed
• Installed the TS server role services
• Reset passwords and computer accounts
• Created and managed organizational units
• Created and implemented password policies
• Built Windows 2008 R2 Servers
• Created Daily Server Performance Monitor Reports through Orion Monitoring Tool
• Used Heat Ticketing system for update Maintenance Tickets
• Used Veritas Net Backup Symantec for weekly Critical Data backup
• Maintained and Created Users in BES Blackberry Enterprise Server
• Used Power Shell and VB Scripts in order to automate Wintel Server Builds processes
• Developed Windows Group Policies, login scripts for different clients, using VB Script
• Created user mailbox through Exchange management console
• Created Distribution Group through Exchange management console
• Converted regular mail box to shared mail box through Exchange management shell
• Setup hub transport for scanners
• Checked message que to make sure no message on the que in Exchange management console
• Checked message tracking if user complaint missing emails
• Checked performance monitor to check overall Server and its component health
• Used Veritas Net Backup Symantec for weekly Critical Data backup
• Deleted mail boxes