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Telecommunication Technician Resume

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San Jose, CA

Skills Profile

  • Highly motivated, self-starter who can work quickly and efficiently in long and short-term projects
  • Trained in Nortel PBX systems, certified by Nortel in  Adds, Moves & Changes
  • Experienced in cabling, routing, telecom administration as well as servicing clients through day-to-day tasks and highly skilled moves
  • Worked in large-scale hospital as well as office buildings, hotels, and banks throughout the New York City area
  • Proficient in all Microsoft software as well as managing administrative tasks and customer service

Employment History

Telecommunications Manager, Confidential
2011 — Present
New York, NY

  • Responsible for maintaining all telecommunications in the Meadowlands Hospital in Secaucus, NJ
  • Maintain and upgrade all cabling infrastructure, Nortel 61C PBX, and internal telecommunication systems
  • Administrate all employee communication devices, and help oversee any large IT projects

Telecommunication Technician, Confidential
2007 — 2009
Flanders, NJ

  • Excelled as a field technician, servicing 30+ clients through New York City including time spent as a resident at ING from 2007-2008
  • Specialized in Nortel Option 81 switch, Meridian Mail system, T1’s and all additional on-site equipment
  • Proficient at installing and upgrading Nortel Option 11, 61, and 81 switches

Resident Technician, Confidential
2003 — 2006
New York, NY

  • Serviced the UN Millennium Plaza Hotel for 3+ years, overseeing the day-to-day operations of a high volume hotel
  • Integrated custom requests annually for visiting dignitaries, heads of states, and other VIP personal, upholding the hotel and Telequest’s professionally and efficiency

Resident Technician, Confidential
2002 — 2003
New York NY

  • Acquired my skills as a proficient telecommunications technician, learning on-site through a series of mentors
  • Managed day-to-day requests and short-term projects for 30+ clients, with a high-rating from all clients on overall customer satisfaction

Activities

  • Community Softball League, Staten Island
  • Freelance Music Writer, Online
  • Community Event Organizer, New York City

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