PROFESSIONAL SUMMARY

• 8 yrs of IT experience in Windows Migration, Application Migration, Application Virtualization, Software Packaging and Deployment, Software Testing, VDI, Desktop Imaging, Desktop Planning and Support
• Expertise in re - packaging MSI installs using InstallShield, AdminStudio & Wise Package Studio
• Application Virtualization using Microsoft APP-V, VMware ThinApp
• Strong experience in Application/Package models, Collections, Distribution Points and Deployments in SCCM 2016/2012/2007
• In-depth noledge in SCCM WSUS, SCUP and SUP
• Good understanding of SCCM infrastructure including Boundaries, Boundary Groups, Site Server Roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Experience with VMware Workstation, ESXi, Vsphere Client and Oracle VirtualBox.
• In-depth understanding of Windows Server 2016/2012/2008R2, Windows 10/7.
• Experience in Active Directory, Group Policy Management.
• Experienced in Citrix XenApp and Citrix Provisioning Services (PVS).
• Strong noledge of Windows File Systems, Windows Registry, Services and ODBC
• Certified Microsoft Azure Infrastructure Specialist
• Knowledge of cloud technology services IaaS, PaaS and SaaS Solutions.

TECHNICAL SKILLS

Operating Systems: Windows Servers 2016/2012/2008R2, Linux, CentOS, Windows 10/7

Deployment Tools: SCCM 2016/2012/2007, Marimba, Altiris

Application Packaging: AdminStudio 2016, InstallShield, Wise Package Studio 8.0, Orca

Application Virtualization: App-V 5.1/5.0/4.6, VMware ThinApp 5.2/5.0/4.5

Citrix Tools: Citrix XenApp 6.5, Citrix AppCenter 6.0

VMware Tools: VMware Workstation, VMware vSphere Client 6\5.5, VMware View 4.5

Third-party Tools: Process Monitor, Dependency Walker, Beyond Compare, Process Explorer, PS Tools, InCtrl, SetACL, Microsoft Office Deployment Kit for App-V, Application Virtualization Explorer (AVE), App-V Configuration Editor (ACE), App-V Launcher, App-V Commander

Application Compatibility Tools: App-DNA, ChangeBASE, Application Compatibility Tool Kit (ACT)

Scripting Languages: PowerShell, VB Scripts, AutoIT, JSON, OSD, Wise Scripting, Batch Scripts, C, C++, SQL, Java, Microsoft.NET

Microsoft Azure: VNets, Subnets, Availability Sets, Resource Groups, Route Tables, Scale Sets, Load Balancer, Traffic Manager, Application & Network Gateways, Network Interface, Network Security Group, App Services, Azure Monitor, Storage Accounts, Log Activity, Site Recovery and Backup

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Infrastructure Engineer

Responsibilities:

• Work on handling and implementing internal projects based on business requirements
• Involved in process improvement by automating repetitive manual tasks
• Manage process documents in SharePoint
• Create silent installs for Chevron GIL environment using InstallShield and Admin Studio
• Virtualize applications using App V 5.1 for Citrix servers & VDI machines
• Create device/user collections and deploy applications using SCCM 2016 and software updates using WSUS, SUP
• Work with customer to gather requirements and customize installs using Wise Script, VB Script and PowerShell
• Script custom dialogs based on customer requirements using XML and Wise Script templates
• Perform QA, setup and coordinate User and Pilot testing
• Actively involved in change management process for rolling applications to production
• Involved in SCCM migration to Azure
• Perform automated tagging of Azure Resource Groups and Resources using PowerShell and JSON
• Assist in maintaining cloud cost management and billing reports using Cloudability

Environment: SCCM 2016, Windows Server 2012/2008R2, Azure, VSphere Client 5.1, AdminStudio, InstallShield, Windows 10\7, App-V 5.1, Cloudability

Confidential, Pensacola, FL

Infrastructure Specialist

Responsibilities:

• Created applications using InstallShield, AdminStudio, Orca, App-V, ThinApp
• Handled apps with multiple dependencies, post installs and frequent upgrades in SCCM 2016
• Collect, organize, and present information about users, hardware and software inventory, software updates, applications, site status, and other Configuration Manager operations using SCCM Reporting
• Assisted in Windows 10 image deployment using Task Sequence (Boot Image, Driver Packages and Language Packs).
• Performed application hosting through Citrix XenApp (AppCenter)
• Responsible for maintaining App-V backend servers and App-V applications for Citrix Servers, Windows 10/7 Desktops, and VDI (persistent and non-persistent)
• Provided level 3 infrastructure support, assisted in maintenance and troubleshooting of SCCM end clients
• Virtualized applications using Microsoft App-V 4.6 and 5.1 for Win 7 and Win 10 respectively
• Published and unpublished application to Win 7 and Win 10 operating systems through Marimba
• Deployed applications to Citrix servers through SCCM 2012
• Repackaged applications using AdminStudio 12.02 and InstallShield 2013
• Tracked application requests through System Center Service Manager
• Utilized Marimba’s Application packager, Tuner Administrator, Channel Copier, Publisher to package and publish software
• Set policy through Policy Manager to maintain correct version of application
• Used App-V Manage to test sequenced packages
• Packaged and tested applications using Virtual Machine Manager

Environment: App-V Manage 2.5, Windows 7, Windows 10, Admin Studio, InstallShield, App-V 4.6, App-V 5.1, Marimba, SCCM 2012, SCSM, VB Script, Batch Script

Confidential, Houston, TX

Application Packaging Lead

Responsibilities:

• Lead all end to end aspects of application packaging and deployment
• Handled, analyzed and tracked application requests through SCSM and SharePoint
• Involved in all phases of Packaging including Requirement Gathering, Packaging, UAT, Deployment and Production support
• Troubleshoot App-V issues on client systems using PowerShell and other 3rd party App-V tools
• Repackaged applications using InstallShield, Orca and Pace Editor in locked down environment
• Customized applications using VB, Batch and Auto-It scripts in addition to creating transforms
• Expertise in distributing and deploying applications via Application and Package models in SCCM 2012
• Handled apps with multiple Dependencies and Post Installs in SCCM
• Maintained latest version of applications throughout teh environment using Supersedence in SCCM
• Handled updates using SCUP
• Created SCCM reports using SRS
• Managed, maintained and created standards and process documents

Environment: Windows Server 200R2, SCCM 2007, Altiris, SCCM Report Viewer, SCCM Client Center 2.0, App-V 5.0 SP3, Windows server 2008R2, Windows 7, Wise Package Studio

Confidential, Houston, TX

Senior Application Packaging and Deployment Engineer

Responsibilities:

• Created MSI Packages/ISS silent installs based on customer requirements using AdminStudio and InstallShield for complex Engineering Applications, Drivers and SQL Database
• Worked extensively on CAD and other Engineering Applications
• Created wrappers using AutoIT Scripting Tool, VB Script and Batch Script to install multiple applications
• Deployed applications using SCCM 2012/2007
• Injected new network drivers to boot image in SCCM
• Involved in creating Win 7 image and updating image using OSD and MDT
• Created Device Affinity by establishing conditions for Primary User for a machine
• Involved in SCCM migration project from 2007 to 2012 and migration of applications from Altiris to SCCM 2012
• Used VMware workstation/VDI/ESX machines to package and test applications
• Set permissions in locked down environment using shims(ACT), CALCS, SetACL tools
• Re-imaged test machines using software center
• Created active setup, advertise shortcuts to self-heal applications in multi user environment
• Created thin MSIs for apps involving frequent changes and requiring quick turn around

Environment: Windows 7/XP, Windows Server 2012, AdminStudio 2010, InstallShield 2013, Tuner, Orca, AutoIT Scripting, Compatibility Solver, vSphere Client, SCCM 2012/2007, OSD, MDT, ACT, AppSense

Confidential, Houston, TX

Systems Integration & Deployment Engineer

Responsibilities:

• Repackaged applications using AdminStudio, Wise Package Studio and InstallShield
• Virtualized applications using App-V 4.6/4.5 and VMware ThinApp 4.5/4.0
• Converted legacy non-MSI packages to Windows Installer standards
• Performed Application Compatibility Reports using Citrix App-DNA tool for Windows7 32/64 bit OS
• Created Collections, Packages and Advertisements in SCCM for automated deployments in test environment.
• Responsible for tracking and managing teh high-priority applications critical to teh project
• Utilized ActiveSetup for applications requiring user based keys
• Used Conflict Solver in AdminStudio to determine any conflicts between Imported applications
• Used Admin studio Work Flow Manager to track project processes, incoming and outgoing requests and issues
• Worked with application users during UAT/Pilot/Deployment phase
• Remediating applications for Windows 7 using various troubleshooting tools.
• Utilized XME Tracking and Application Rationalization tools to manage teh application status and process flow of network/non-network applications as well as terminal server applications
• Wrapped applications using Warlock tools - Developer, Tester, Scheduler, OPS Packager and OPS Advertiser tools
• Scheduled UAT work stations to business testers using Testing Scheduler tool
• Used SCCM to deploy teh application first to teh UAT environment and then to teh Production environment
• Managed teh application database using Microsoft SCCM 2007 for Packages and Advertisements in both UAT and production environments
• Performed QA tests for teh applications in production, worked as a primary interface with teh business users and passed teh application through User Acceptance phase

Environment: Windows 7/ XP, AdminStudio, Tuner, Orca, SCCM, Warlock Tools, Testing Scheduler 5.1.1

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Coordinated tasks between various work groups across business units for successful implementation of applications during IE8 Migration and Java upgrade projects
• Involved in different stages of Application Packaging Lifecycle and was responsible for Remediation activities as a part of upgrade
• Facilitated User Acceptance tests for 200+ applications and maintained logs in QuickBase data repository
• Performed testing in various levels to maintain teh functionality of packages and interacted with application testers to troubleshoot and debug teh applications
• Maintained Issues log, Status reports, UAT documents, Upgrade documents, and Risk Management logs
• Implemented applications using Jakarta Struts Framework based on Model View Controller architecture (MVC)
• Created Design, Development, and Evaluation of Codes as per requirements
• Used Eclipse 3.1 IDE to code and Integrate Applications
• Used JDBC to connect to Oracle data tables
• Used JavaScript to perform teh client-side validation and Struts to perform teh server-side validation
• Used Ajax to make teh application interactive
• Created User Interfaces through HTML and JSP
• Implemented business logic using Java servlets and Java beans
• Used multithreading concepts to has multiple client-access to teh server

Environment: Java, JDBC, JSP, Servlets, Struts, XML, Oracle, Eclipse 3.1, HTML, Dreamweaver