PROFESSIONAL SUMMARY

• 9 years of experience in IT industry, in the area of Infrastructure Engineering that includes Windows/Linux, VMWare, Citrix, VDI, Enterprise Monitoring and Cloud based technologies.
• Designed, configured and managed public/private cloud infrastructure using Amazon Web Services (AWS).
• Strong hands on experience in Amazon web services such as EC2, S3, Elastic Beanstalk, Elastic load balancing, Auto Scaling, RDS, VPC, Route53, Cloud watch and IAM.
• Experience in configuring and updating the servers using configuration management tools like Puppet, Chef and Ansible.
• Having good knowledge of version control and source code management using GitHub and SVN.
• Experience in configuring the continuous Integration tools like Jenkins.
• Good understanding of Docker services.
• Good understanding of Microsoft Azure and Office365.
• Problem Analyzing and solution providing on Windows 2003/2008/2008R2/2012/2016, Active Directory & TCP/IP Networking.
• Hands on Experience to migrate various Active directory domains from lower level to higher level that includes from Windows 2003 to 2008 and Windows 2008 to 2012.
• Hands on experience with Microsoft Network Load Balancing and Microsoft Clustering technologies.
• Implemented and deployed SQL Server Cluster for Enterprise Network
• Worked on different .NET frameworks and IIS 7.0/7.5/8.0/8.5
• Working Experience on Different Hardware Servers like HP ProLiant C7000, DL360, DL380, DL570, Dell Power Edge 6850 and Dell Blades.
• Worked as a project coordinator and SME for different projects and reported all the required status of the project to my team/Management.
• Responsible for Client/Vendor relationships.
• Resolving Incident Tickets as well as other tickets and requests submitted by users via Remedy, Teamtrack, Service Now and IBM Maximo.
• Experience in deployment strategies of Windows networks like Active Directory, Security, DNS, DHCP and WINS
• Architecting the infrastructure for different applications based on their project/Application requirement.
• Good knowledge of different storage systems like Netapp, EMC storage, Clarion and Powerpath.
• Extensive experience in configuration and monitoring of Terminal servers, ILO and RSA remote access.
• Installed and configured different versions of Citrix server 4.0, 4.5 & 6.5, and published different applications through these servers as per the application team requirements.
• Designed and implemented different (Citrix & VMWare) VDI environments.
• Installed and Configured different versions of VMware ESX/ESXi Servers 3.5/4.0/5.x/6.x.
• Installed and configured Exchange 2010 environment and administered it.
• Worked on Enterprise Monitoring of servers and applications by using different tools that include Microsoft SCOM, CA eHealth.
• Deployed and Configured SCCM for managing infrastructure.
• Worked on VB Scripting, PowerShell & batch Scripting extensively.
• Worked on different monitoring systems that include CA tools, Nagios and SCOM.
• Following different security standards to make the working environment in compliance to meet different compliance levels (HIPPA, SOC, PCI etc.).

TECHNICAL SKILLS

Cloud Platform: Amazon Web Services (AWS), Open stack, Microsoft Azure.

Operation Systems: Windows 2003/2008R2/2012R2/2016, Windows7/Vista/XP, VMWare ESXi 4.x/5.x/6.x, Ubuntu Linux, Red hat Linux.

Server Hardware: HP Blade servers, HP ProLiant ML & DL series, Dell Blade Servers, Dell PowerEdge (different versions), Cisco UCS.

Storage Technologies: EMC SAN, NAS and Netapp.

Scripts/Programming: PowerShell, VBScript, Python.

Devops Technologies: Chef, Puppet, GIT, Docker.

Application services: Active Directory 2003/2008R2/2012, Exchange 2007/2010/2013, Microsoft SQL 2005/2008/2014, SCCM 2007/2012, Microsoft Office, Microsoft Project, VMWare VSphere, VMWare vCenter Convertor, Citrix XenApp 5/6.5, Citrix XenDesktop, VMware View/Hor

PROFESSIONAL EXPERIENCE

Confidential, Hercules, CA

Cloud Solutions Architect

Responsibilities:

• Designed, configured and managed public/private cloud infrastructures using Amazon Web Services (AWS), which includes VPC, EC2, S3, Cloud Front, Cloud Formation, ELB and Elastic Beanstalk.
• Installed and configured applications in Development, System Test/UAT, Production and Disaster Recovery environments.
• Built customized Amazon Machine Images (AMI), deploy AMIs to multiple regions and launch EC2 instances using these custom images.
• Configured AWS Security Groups which acts as a virtual firewall that controls the traffic for one or more AWS EC2 instances.
• Configured Launch configurations, Auto - scaling groups, target Groups and Classic/Application load balancers.
• Configured AWS Identity and Access Management (IAM) to securely manage AWS users & groups, and use policies & roles to allow or deny access to AWS resources.
• Experience in AWS Cloud Front, including creating and managing distributions to provide access to S3 bucket or HTTP server running on EC2 instances.
• Configured S3 lifecycle of Applications & Databases logs, including deleting old logs, archiving logs based on retention policy of Apps and Databases.
• Configured and managed AWS Glacier, to move old data to archives based on retention policy of databases/ applications.
• Assigned AWS Elastic IP Addresses used to work around host or availability zone failures by quickly remapping the address to another running instance or a replacement instance that was just started.
• Monitoring Resources and Applications using AWS Cloud Watch, including creating alarms to monitor metrics such as EBS, EC2, ELB, RDS, S3, and configured notifications for the alarms generated based on events defined.
• Created templates in Cloud Formation and created stacks.
• Used puppet for configuring multiple instances.
• Used Git as version control for python and Shell scripts.
• Used Jenkins for continuous integration.
• Using Amazon Route53 to manage public and private hosted zones.
• Created AWS RDS DB instances Oracle, MySQL, Maria DB and Aurora DB.
• Created SNS topics and managed subscriptions.
• Configured an AWS Virtual Private Cloud (VPC) and Database Subnet Group for isolation of DB Instances.
• Designed and configured SCCM for deploying different applications/patches to the on-prem environment.
• Maintained on-prem AD environment for administering local Active directory environment.
• Providing 24 x7 on-call support in debugging and fixing Operating and Middleware related issues in AWS Cloud Environment.
• Excellent knowledge in creating multi-tier application hosting environment with Load Balancer, Web servers / Application servers and Database.

Confidential, San Francisco

Cloud Architect/DevOps Engineer

Responsibilities:

• Designed, configured and managed Amazon Web Services (AWS) infrastructure as part of the pilot phase.
• Configured Identity and Access Management (IAM) roles to securely manage the AWS environment and provisioned the users and groups in AWS environment according to the requirement.
• Created different IAM policies to restrict access to users based on the requirement.
• Configured different components (EC2, S3, VPC, Cloud Front, RDS, Cloud Formation) of AWS as part of the pilot phase.
• Installed and configured different EC2 Instances (windows, Linux, etc.) and administered them accordingly.
• Created different S3 buckets and restricted access to only CDN for application specific requirements.
• Created different S3 lifecycle policies to archive the data to Glacier based on the organization policies.
• Designed and deployed the RDS databases as per the project requirement.
• Integrated On-Prem AD with AWS using AD Connector.
• Managed GIT/Stash as Source Control systems.
• Designed Puppet modules and manifests to manage configurations and automate installation process.
• Configured Terraform as proof of concept for deployed and destroying AWS test infrastructure.
• Configured and Maintained Jenkins to implement the CI process.
• Configured the jobs in Jenkins and manage plugins like GIT and Maven.
• Continuous Deliver is being enabled through Deployment into several environments of Test, QA, Stress and Production using Jenkins.
• Worked on Apache and Tomcat as part of the project requirement.
• Used Puppet as configuration management tool for maintaining the configuration of different servers in the environment.

Confidential, Arizona

Cloud Architect/DevOps Engineer

Responsibilities:

• Responsible for gathering business requirements from customer, identify gaps and seek clarifications.
• Designed, configured and managed Amazon Web Services (AWS) infrastructure as part of the pilot phase.
• Configured Identity and Access Management (IAM) roles to securely manage the AWS environment and provisioned the users and groups in AWS environment according to the requirement.
• Configured different components (EC2, S3, VPC, Cloud Front, RDS, Cloud Formation) of AWS as part of the pilot phase.
• Installed and configured different EC2 Instances (windows, Linux, etc.) and administered them accordingly.
• Created Amazon Machine Image (AMI) and used it for deploying different EC2 Instances for the development and test servers.
• Created different S3 lifecycle policies to archive the data to Glacier based on the organization policies.
• Designed and deployed the RDS databases as per the project requirement.
• Integrated On-Prim AD with AWS using AD Connector.
• Managed GIT as Source Control systems.
• Configured and Maintained Jenkins to implement the CI process.
• Configured the jobs in Jenkins and manage plugins like GIT and Maven.
• Continuous Deliver is being enabled through Deployment into several environments of Test, QA, Stress and Production using Jenkins.
• Worked on Apache and Tomcat as part of the project requirement.
• Installation of Docker engine and provisioning Docker containers.
• Having experience on Nagios Monitoring tool for Monitoring the servers.
• Involved in configuring and adding windows and Linux servers using Nagios for monitoring.
• Used Puppet/chef as configuration management tool for maintaining the configuration of different servers in the environment.
• Participated in the Open stack design phase to provide private Iaas to the corporate environment.

Confidential, Florida

AWS Architect

Responsibilities:

• Designed and supported business infrastructure.
• Day to day support of entire IT product lines.
• Designed, integrated and managed the Amazon Web Services cloud solutions.
• Provisioned EC2 instances, built via puppet, and integrated into local area offices in 5 time zones.
• Implemented different components of AWS services that include Amazon RDS, VPC construction, Security Group policies, IAM, Route 53, Cloud Formation, S3, Glacier, OpsWorks and etc.
• Management of build farm environment, workflow management and administration using Jenkins, GIT, Puppet, and various target build environments like Windows and Linux.
• VMWare management and support of server farms running in virtualization environments.
• Managed SSL Security certificates for enterprise, maintained certificates across multiple ssl providers, and integrated certificates into products such as nginx, apache, tomcat, AWS-ELB.
• Managed the enterprise puppet environments. Maintained test and production catalogues and wrote reusable modules for use in configuration management.
• Managed the enterprise Windows network and Supported the domain controllers and internal LAN.
• New product prototyping and evaluation.
• Implemented cost reduction strategies that includes server and service consolidation, migration of legacy systems into virtualized environments.
• Network and server room maintenance and support. Day to day operational support of server racks and networking infrastructure
• Attend team meetings and assist with determination of project requirements.

Confidential, Virginia

Infrastructure/AWS Engineer

Responsibilities:

• Designed, configured and managed public/private cloud infrastructures using Amazon Web Services (AWS), which includes VPC, EC2, S3, Cloud Front, Cloud Formation and ELB.
• Installed and configured applications in Development, System Test/UAT, Production and Disaster Recovery environments.
• Build customized Amazon Machine Images (AMI), deploy AMIs to multiple regions and launch EC2 instances using these custom images.
• Configured AWS Security Groups which acts as a virtual firewall that controls the traffic for one or more AWS EC2 instances.
• Configured Launch configurations, Auto-scaling groups, target Groups and Classic/Application load balancers.
• Configured AWS Identity and Access Management (IAM) to securely manage AWS users & groups, and use policies & roles to allow or deny access to AWS resources.
• Experience in AWS Cloud Front, including creating and managing distributions to provide access to S3 bucket or HTTP server running on EC2 instances.
• Configured S3 lifecycle of Applications & Databases logs, including deleting old logs, archiving logs based on retention policy of Apps and Databases.
• Configured and managed AWS Glacier, to move old data to archives based on retention policy of databases/ applications.
• Assigned AWS Elastic IP Addresses used to work around host or availability zone failures by quickly remapping the address to another running instance or a replacement instance that was just started.
• Monitoring Resources and Applications using AWS Cloud Watch, including creating alarms to monitor metrics such as EBS, EC2, ELB, RDS, S3, and configured notifications for the alarms generated based on events defined.
• Created templates in Cloud Formation and created stacks.
• Using Amazon Route53 to manage public and private hosted zones.
• Created different RDS instances in AWS as per the application team requirements.
• Created SNS topics and managed subscriptions.
• Configured an AWS Virtual Private Cloud (VPC) and Database Subnet Group for isolation of DB Instances.
• Providing 24 x7 on-call support in debugging and fixing Operating System and Middleware related issues in AWS Cloud Environment.
• Managed the AWS billing for the enterprise level and provided the details to the higher-level management on a monthly basis.
• Excellent knowledge in creating multi-tier application hosting environment with Load Balancer, Web servers, Application servers and Database.
• Managing the existing on-premises infrastructure which includes Windows/VMWare Environment.
• Coordinated with different application teams to gather the requirements of their application and prepared the migration plan of their application to AWS environment.
• Following ITIL project methodology approach for project timeline scoping, milestones and deliverables, incident management, SLA meetings etc.

Confidential

Infrastructure Engineer

Responsibilities:

• Installed, configured and monitored VMware ESX(i) 5.x, 4.x
• Managed end to end Virtual infrastructure.
• Participate in end to end architectural reviews.
• Participate in multiple storage migrations.
• Managing Primary/Disaster Recovery sites and support Disaster Recovery testing for every six months.
• Installing and configuring different versions of windows Operating Systems that included windows 2008 and windows 2012.
• Implementation of VMware DRS and High Availability.
• Developing strategies, creating procedural documentation and templates for new Virtual Server infrastructure.
• Administering different Dell servers including blade servers.
• Configuring and managing vCenter server permissions and providing limited access to customers.
• Support multi-site VMWare environments in order to meet and maintain appropriate service levels.
• Installation, configuration, troubleshooting and management of vSphere 4, 5, vCenter, XEN Desktop and other virtual technologies.
• Build and manage implementation plans for change management process.
• Developed and implemented backup strategies for the server environment.
• Managing backups using Veeam for virtual environment.
• Working with backup team for the Physical server backups.
• Conduct and Manage P2V migrations.
• Administered the SCCM 2008 environment and migrated the SCCM 2008 to 2012 environment.
• Administered the infrastructure with SCCM 2012 for deploying different packages and also for patching the servers.
• Assisted and worked on server relocation and equipment racking.
• Participation in Project Management activities including creating project plans and implementing it.
• Implementation of Site Recovery Manager.
• Implementing and configuring vCenter operation manager, Virtual Infrastructure navigator.
• Administered the SharePoint website to maintain the team documents.
• Installing Citrix Meta Frame Presentation server 4.0 & 4.5, components and manage the farm through Presentation Management Console.
• Publishing applications and providing access to the users using PS console
• Enabling Web Access and Securing Access to Published Applications and content
• Configuring Meta Frame Presentation Server Policies, Load Management and Printers
• Configuring Citrix Access and Citrix Secure Gateway.
• Monitoring and Managing Citrix Meta frame Presentation Servers.
• Designed and implemented Citrix farm with XenApp 6.5 environment.
• Configured high availability for XenServers using Netscaler.
• Implemented Citrix XenDesktop and VMware View for the VDI pilot testing purpose.
• Implementing Profile Unity for user profile management in VDI environment.
• Working on Wyse terminals for the VDI project purpose.
• Deploying and Administering Wyse Device Manager for administering Wyse terminals.
• Involved in upgrading the windows 2003 to windows 2008 active directory domain.
• Involved in the operational support of Active Directory, WINS, DNS and AD enabled applications.
• Used QUEST tool for auditing Active directory and Exchange environment.
• Developed PowerShell scripts and used it accordingly where needed in the environment.
• Doing monthly maintenance on the domain controllers, including windows updates and verifying the backups.
• Implementing DFS and configuring security permissions based on the organization requirement.
• Worked on Change Management, Incident Management and Request Management Tickets in IBM Maximo tool.
• Worked with the Microsoft team in planning and deploying Exchange 2010 environment.
• Migrated exchanged 2007 environment to Exchange 2010 Environment and migrated all the mailboxes to exchange 2010 environment.
• Administered the exchange 2010 and implemented different policies in the exchange environment.
• Deploying/Upgrading Symantec enterprise vault servers for journaling purpose.
• Working on Litigation holds according the organization requirements.
• Implemented the Zena enterprise process scheduler and coordinated with different team to integrate enterprise process scheduler with their applications.
• Administered the SharePoint for the team’s documentation collaboration purpose.
• Being the SME for the implementation of Enterprise Monitoring solution (CA Technologies) for Confidential .
• Working with vendor in the design and implementation plan.
• Providing the requirements and recommendations to CA based on Confidential 's requirement.
• Completely testing the CA applications after complete installation.
• Verify the DR and HA for the CA applications (Spectrum, CMDB, eHealth, SOI and service desk)
• Installing and configuring spectrum agents (SNMP) on the servers with proper public and private community strings.
• Working with different teams to provide a solution for their application monitoring on the enterprise monitoring solution.
• Using SCOM for Monitoring Microsoft related products.
• Providing the baselines for the 24x7 monitoring team regarding different servers and applications.

Confidential, OK

Windows and VMware administrator

Responsibilities:

• Installed, maintained and configured windows server2003 on HP Servers and IBM servers.
• Gathered the information from the customers and worked accordingly.
• Used ILO and Remotely Anywhere for accessing the servers and maintaining them.
• Configured HP ProLiant G3, G4 and Blade Servers.
• Maintained Windows NT 4.0 and windows 2000 servers.
• Worked on HP Blade servers, HP Net Server LPr, HP Net Server LP1000r.
• Monitoring and troubleshooting Operating System and application performance issues in detail.
• Installed, maintained and configured VMware3.0/3.5 environment.
• Created templates in Virtual Center and deployed virtual machines from template.
• Migrated Virtual Machines from one ESX host to other ESX host using VMotion.
• Converted Physical machines to virtual machines using P2V Converter.
• Working on EMC Storage products.
• Supporting and troubleshooting Active Directory, Networking, and Application servers.
• Decommissioning old servers and cutover the new servers.
• Knowledge of .NET framework 2.5 and IIS 5.0/6.0
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix PS 4.0/4.5 farm.
• Installing Hot Fixes (Rollup Pack and Feature packs) released by Citrix on Citrix Meta frame Presentation Servers
• Monitored and Maintained the Citrix Web Interface server
• Used SRM tool for managing resources.
• Used RCA tool to manage and monitor SR's.
• Used IBM Lotus Notes 8.0.1 and Sametime for the communication purpose.
• Knowledge of IBM Tivoli management tool, Symantec PC Anywhere.
• Worked on Change Management, Incident Management and Request Management Tickets in IBM Maximo tool.
• Worked on Argent Guardian to monitor secure clients without introducing third party tool on the clients.
• Worked on Symantec Antivirus issues which have daily updated problem on the clients.
• Provided monthly health report for the existing Windows Servers.
• Gathered user information for every server by using user revalidation tool.
• Assisted offshore team on the patch management issues.
• Configured IIS for the users which have access problem to the local websites.
• Administered Microsoft cluster environment.
• Provided level 3 support on server issue tickets which have low disk space, RDP connection problem, IIS configuration, etc.
• Have Good understanding of exchange server 2003/2007.

Confidential, Lansdale, PA

Windows/Citrix Administrator

Responsibilities:

• Administration and management of corporate data centers consisting of more than 2000 servers at three different locations
• Installing OS and building servers as per company’s specifications using ADS and other technologies
• Built the new HP Servers with Windows 2003 and Windows 2008 by using Altris tool.
• Updated the latest firmware on the servers when the new firmware version is released.
• Provide SAN Management services.
• Involved in maintenance of Citrix XP, PS 4.0 and PS4.5 farm.
• Monitored and Maintained the Citrix Web Interface server.
• Implemented the Cluster Environment for Citrix Data Store servers.
• Published Applications, Content and Desktops to users in Citrix Management Console.
• Supporting and troubleshooting Active Directory, Networking, and application servers.
• Planning, Installing, configuring, managing, andtroubleshooting Windows 2003/2008 servers including corporate Web Servers Running IIS5 and IIS6 (Active Directory, Networking, Applications, and other hardware and softwarerelated issues).
• Creating and managing interdepartmental Web sites (Intranet)
• Installation and configuration of clusters and network load balancer.
• Monitoring and responding to the alerts generated by NetIQ and Hobbit
• Administration, troubleshooting, and management of different applications running on servers
• Created and documented process for deploying Virtual machines on VMware.
• Deployed VMware ESX hosts, defined and Automated Company standards for configuration.
• Created VM Machines forTest Environments to test applications
• Responding and resolving trouble tickets on a variety of OS, Security, Networking, Printing, and other issues
• Patching and updating Windows Servers using Update Expert and Shavlik NetChk Protect 5.6
• Responding and resolving or redirecting incident and change tickets
• Planning, creating, scheduling, and completing changes and other work requests (CMR)
• Carrying an on-call pager to respond and resolve after hour critical and non-critical issues
• Preparing technical and training documents/presentations and developing "How to" documents. Write, implement, and enforce company SOPs