SUMMARY

• Over 9 years of enterprise IT projects life cycle experience on deploying, administrating, maintaining and supporting enterprise Microsoft platforms, VMWare Virtualization and customized business applications.
• Collaborating wif various Infrastructure teams involving Engineering, Network, Storage, Database and Security to get the job done in order to meet the Customer requirements.
• Design, Setup, Configuration & Administer Windows 2003/2008/2012.
• Experience working wif HP Hardware (Blade and Rack mount).
• Server hardware planning, implementation, troubleshooting and maintenance.
• Strong knowledge on installation, configuration and administration of Microsoft Clustering (MSCS).
• Setup, Configure and patch management.
• Configuration of workstations in multi - vendor environments.
• Experience wif VMware virtualization and worked in products like vSphere, Update Manager, vCenter.
• Experience wif P2V and V2V migrations using VMWare Converter.
• Experience wif ESXi architecture, guest OS installations, cloning, setting up VMs, snapshots.
• Working experience wif VMware Update Manager (VUM) wif ESXi host upgrade and patching.
• Backing up servers using Tivoli Storage Manager (TSM) and restoring as well.
• Backup and Disaster recovery planning.
• Hands on experience wif (DELL) Quest One Active Roles which protects critical Active Directory data.
• Experienced in working wif Enterprise Datacenter environment.
• Established project leadership experience
• Knowledge about ITIL framework.
• Good communication and people skills. Ability to work individually and in teams.
• Highly motivated wif good organizational and Analytical skills.

TECHNICAL SKILLS

Hardware: HP ProLiant Blade & Rack Mount

Operating Systems: Windows Server 2003, 2008 & 2012

Software: Microsoft Cluster, Onboard Administrator, Virtual Connect

Deployment Tools: HP Rapid Deploy (RDP), Acronis

Virtualization: VMWare

LDAP: Windows Active Directory

Backup: Tivoli Storage Manager (TSM)

Storage: EMC VMAX, IBM XIV

Monitoring Tools: HP Open view

Ticketing Tool: BMC Remedy, Service Now

Directory Services: DNS, DHCP

Patch Management: Blade Logic, SCCM

PROFESSIONAL SUMMARY

Confidential, New York, NY

Windows/VMWare Admin

Responsibilities:

• Part of TIAA- CREF team need to configure physical/virtual windows 2008/2012 servers as per the Business requirements spanned across various Datacenter's & Remote sites globally.
• Evaluate and apply version updates to ESX hosts and vulnerability patches as needed.
• Upgraded VMWare environment from ESX 4.0 to ESX 5.0 and then to ESXi 5.1
• Migrate servers wifin data stores via storage vMotion in order to stabilize the cluster environment to use the resources TEMPeffectively.
• System Engineer responsible for configuration, deployment and Administration of 2003/2008/2012 servers.
• Work and Collaborate wif Engineering, DBA, Networks, IT Service Desk teams on various tasks.
• Support server hardware, OS configuration and troubleshooting.
• Server Patch Management and updates using SCCM Software Center.
• Patch the serves to current level wifout having any security vulnerability patches rolled out.
• AD group creations, ownership assignments, managing AD security groups.
• Windows File Sharing, Network share setup and troubleshooting, granting permissions and assisting users in mapping up the same.
• Working wif Service Now ticketing tool (Incident & Change Management, ITIL)
• Administration of DNS & DHCP servers.
• Server Decommissioning & User account terminations.
• Registration of servers using Microsoft DNS & Print Queue configurations.

Confidential, Timonium, MD

Windows/VMware Admin

Responsibilities:

• System Administration of Windows 2003/2008/2008R2/2012 servers.
• Administration of ESX/ESXi hosts and virtual machines.
• Manage the deployment, maintenance, support and upgrade of servers, hardware, software, OS and distributed printers in a Microsoft Windows OS and server environment.
• Strong experience in System Administration, Installation, Upgrading, Patches, Migration, Configuration, Troubleshooting, Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning.
• Performed P2V migrations of legacy Physical servers using VMware converter.
• Configuration of new ESXi hosts into various clusters of Data center.
• Deploying VMs using OS templates.
• Involved in HOT and COLD migration of servers depending on priority.
• Configuration of RAID, NIC teaming and link aggregation.
• Handling of Incidents, Changes, Problems and doing root cause analysis (RCA) of the same.
• Configured server backups by installing the Client agent and then configuring them to the respective TSM Server & its specific port.
• Run test backups and make sure the connection wif Client and the TSM server is successful. Then work wif Backup team to get the servers added to the Backup schedule.
• Worked wif BMC Remedy for ticketing.
• Good knowledge of ITIL (IT service management).

Confidential, Dallas, TX

Windows/VMware Admin

Responsibilities:

• Consistently delivered strong outcomes and provided a superior level of customer service in fast-paced Enterprise environments.
• TEMPEffective provisioning, installation/configuration, operation, and maintenance of Windows Serves, systems hardware and software and related infrastructure.
• Implementing and Administration of Windows 2012, 2008 and 2003 servers.
• Worked closely wif storage and networking teams to ensure SAN and networking infrastructure met virtual infrastructure specifications.
• Responsible for support of all server related issues.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Data Center Management, Capacity planning and management.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Creation and maintenance of Active directory users, groups, OU and TEMPeffective access management by using best practices of security permissions
• Monitoring server health and resolving issues related to hardware of HP server and the backup using TSM.
• End to End patching of MS servers.
• Administration of ESX/ESXi Environment.
• Deploying VM Guests using standard VM Templates.
• Upgrade and Patch ESX/ESXi Hosts using VMWare Update Manager (VUM).
• Involved in the migration of servers and have performed the same using vMotion.
• Also have involved wif Storage migration using svMotion.
• Done both Cold & Hot Migrations of servers in the environment as per the Business needs.
• Reconfigure Virtual servers in terms of Memory, vCPUS, Storage to meet the performance.
• Involved in Disaster Recover (DR) dat is planned every Quarter where all the Technology groups along wif Application teams & End Users are involved.
• Worked on BMC Remedy ticketing tool to work on Incidents, Change requests as per ITIL process awareness.
• Also involved wif AD administration in terms of creating User accounts, Global & Universal Groups.
• Deal wif Shares and share permissions for various requests dat we receive from end users. And then assist them in mapping the same by taking control of their workstations.

Confidential, Reston VA

Windows Server Administrator

Responsibilities:

• Configuration and Administration of Windows 2K3 Servers.
• Troubleshooting of production issues and resolving the same wif in the SLA time frame adhering to Customer defined standards.
• Creation and maintenance of Active directory users, groups, OU and delegating assess to concern department administrator.
• Configuring and troubleshooting issues related to network printers.
• Setting up print Queues as per End User requests.
• Remote server/system administration.
• Monitoring server health and resolving issues related to HP Hardware by working wif vendors.
• Patch management of servers.
• Generating various reports from AD and sending it to various management teams for auditing purpose.
• Symantec antivirus console management, updating antivirus definitions through centralize Symantec antivirus server.
• Patching all Windows servers and workstations wif Company standards
• Customize the 2003 servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Company Standard Operating Environment
• Configuring & administering Domain Naming Server (DNS), Dynamic Host Configuration Protocol (DHCP) and Distributed File System (DFS).
• Assist staff wif the installation, configuration, and on-going usability of desktop computers, peripheral equipment and software wifin established standards and guidelines.
• Work wif vendor support contacts to resolve technical problems wif desktop computing equipment and software.
• Installation and configuration of ESX servers and VM virtual servers using VM-templates to facilitate server consolidation, migration and testing.
• Managed server clones, templates during patch releases and new server deployments.
• Assisted in P2V conversions of Windows servers using VMware converters
• Configure Backups and assist in case of Backup failures.
• Coordinate wif Application teams to arrange downtime &raise CHG.

Environment: Windows 2003, HP servers, IIS, VMWare ESX 3.5