SUMMARY

• Cisco Certified Network Associate (CCNA) with experience in configuring and deploying network devices like Cisco routers and Switches and providing network support for troubleshooting connectivity issues at small and large enterprise network environment.
• Hands on experience on OPNET AppTransaction Expert, SPLUNK and NetScout Sniffer InfiniStream Console network monitoring tools
• Hands on experience on switches like Cisco 6500 series, Cisco 7600 series and routers like Cisco 3600 series and 3700 series
• Experience in troubleshooting data communication protocols and standards including TCP/IP, UDP, IEEE 802.3, Token Ring, Cable Modem, Multilayer Switching and IP Routing Protocols RIP, EIGRP & OSPF
• Experience with command line and GUI configuration of Cisco routing and switching platforms.
• Experience with configuration, testing and troubleshooting of Switches with VLAN, STP, and VTP etc.
• Hands on experience on configuration and testing of layer 3 protocols - OSPF, RIP, and EIGRP
• Good experience with TCP/IP networking standards and with the Protocols TCP/IP, SNMP, ICMP, NAT, PAT
• Hands on experience on Cisco Nexus 5000, 7000 and 2000 Switches
• Experience with communicating with customers & solving complex problems in a timely manner.
• Efficient use of Microsoft Visio/Office for technical documentation and presentation
• Strong interpersonal, organizational communication, customer service & presentation skills

TECHNICAL SKILLS

Network Hardware: Cisco 1700, 2500, 2600, 3600, 3700 Series Routers, Cisco 1900, 29003550, 3650 and 6500 Catalyst Series Switch, CISCO Nexus 7600,TACACS+, ASA 5500

TCP/IP/ Wireless protocols: RIP, OSPF, EIGRP, IGRP, BGP, HSRP, VRRP, VTP, STP, SNMPNAT/PAT, 802.11a/b/g/n, PEAP, LDAP, Trace Route

Network Tools/Systems: HP OpenView, ITSM (IT Service Management), Solar Winds (NCM)Secure CRT, Putty, VPN RSA SecurID, AirMagnet Survey, AirMagnet WiFi Analyzer,WireShark, OPNET AppTransaction Xpert, SPLUNK, NetScout Sniffer InfiniStream Console,C Squared Site Portal, Cisco Works

Platform: Windows 98/ XP/Vista/7, CISCO IOS

Applications: MS Office Suite, MS Visio, MS Project

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Network Analyst

Responsibilities:

• Responsible for monitoring the network infrastructure for the various applications hosted on the Confidential network and providing detailed reports after analysis using different network monitoring tools; as member of the Network Performance Team
• Responsible for monitoring and analyzing network traffic, data packets and troubleshoot issues using OPNET AppTransaction Expert and SPLUNK and generate reports
• Hands-on experience working on NetScout Sniffer InfiniStream Console device and analyzing results on WireShark during production outage issues and performance testing
• Troubleshooting issues related to load balancing of applications on F5 Big-IP appliance
• Responsible for analyzing network traffic on Virtual IP for network load balancing
• Actively involved in various POCs throughout project phase
• Worked in close proximity with the project teams in order to evaluate and analyze upcoming technologies and technical processes
• Responsible for maintaining and managing the technical project documentation and knowledge sharing
• Collaborate with various cross platform teams to solve major production/testing environment issues

Confidential, Schaumburg, IL

Network Facility Engineer

Responsibilities:

• Responsible for maintaining of network infrastructure of Confidential - IL/ WI market including Cabling, Switching, Routing, field services, site surveys and operation maintenance.
• Installed and configured Catalyst 6509 layer 3 switch to extend EDN connectivity from Hickory Hills data center
• Configuring, installing and troubleshooting Cisco 2600, 2800, 3600 & 3800 routers at Confidential cells sites and MTSO
• Responsible for administrating C squared Site Portal Management system and designing and deploying the multi-vendor environment, including various DAS equipment and repeaters for different In-building Sites in IL/Wisconsin region, in order to allow the local NOC team to monitor the devices for failures and alarms
• Working knowledge of installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO)
• Responsible for configuring and upgrading of Cisco IOS and backing up IOS files using TFTP Server
• Responsible for migration of Frame-relay based branches to MPLS based technology using multi-layer stackable switch like 6500 series and 2800 series router
• Involved in design and implementation of Data Center Migration, worked on implementation strategies for the expansion of the MPLS VPN networks

Confidential, Bloomington, IL

Associate Network Engineer

Responsibilities:

• Designed, configured and implemented BGP, EIGRP, OSPF and RIP v2 in multi-protocol network environment
• Troubleshooting on Cisco IOS, 2900, 1900, 3900, 7200 and 7500 series routers and catalyst 6513 and 6509 switches
• Responsible for monitoring network performance in order to maintain excellent network stability
• Responsible for service request tickets using Cherwell Service Management generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support
• Resolved issues related to data communication systems including hardware, software and applications; including Switches, Routers, and Firewalls, IP, IPX, Frame Relay, VPN, IP
• Resolved issues reported due to changes made on network devices by backing up all configurations and rolling back configurations using Solar Winds
• Responsible for adding ILO HP servers to datacenter server zones (Cisco Switches 6500 E-series)and assigning them to different VLANS and checking for proper network connectivity
• Configured Object Grouping, Protocol Handling and NAT on ASA Firewalls
• Installed 10 G LINE cards in CISCO Nexus 7606 to reduce network congestion and maintain optimum CPU usage
• Was part of 2 data center fail over testing, which involved physical yanking off power cables and seefor load balancing on standby router
• Hands-on experience in the setup of HSRP, ACL, and tunnel installations using Cisco ASA firewalls

Confidential, Syracuse, NY

Network Engineer

Responsibilities:

• Installed configured and deployed Routers and Switches for and improve network infrastructure
• Performed IOS upgrades on Catalyst 1900, 2900, 3500, series switches, and 2500, 2600, 3600 series routers
• Designed network topology using Visio and implemented and deployed enterprise network topology using Cisco 2500, 2600 & 3750 POE Switches
• Implemented and configured routing protocols like EIGRP, OSPF, BGP
• Troubleshot the issues related to routing protocols
• Responsible for maintenance and utilization of VLANS, Spanning-tree, HSRP, VTP of the switched multi-layer backbone with catalyst switches
• Implemented Access-Lists on Firewall to permit and deny only necessary traffic
• Implemented Route Redistribution for traffic flow between different routing protocol platforms
• Created VLANs for separating different corporate internal database, efficient network management and VTP for inter-VLAN routing
• Configured SNMP, NAT, and Access Lists on multiple devices
• Troubleshot DNS, DHCP and other IP conflict problems
• Troubleshot all the network issues faced in the campus network
• Hands on experience on Wireless Routers and WLAN Controllers and wireless standards 802.11a/b/g/n

Confidential

NOC Engineer

Responsibilities:

• Installed and configured ALU 7705 SAR at Confidential cell sites and ALU 7750 SR to deploy Confidential Telecom 3G network
• Implemented redundant load balancing technique with internet applications for switches and routers
• Used Network Monitoring tool to manage, monitor and troubleshoot the network
• Configured Cisco IOS Feature Set, NAT and Simple Network Management Protocol (SNMP) for Network Security implementation
• Installed and configured CUCM on Cisco MCS 7800 servers
• Installed and maintained Windows 2000/2003/NT servers
• Implemented name resolution using WINS and DNS in TCP/IP environment
• Extensive hands on experience to manage, monitor and troubleshoot network management tools
• Turned up circuits such as E1, E3, and DS1, and DS3

Confidential

Network Support Engineer

Responsibilities:

• Job involved configuration of various Cisco routers and switches using Cisco CLI
• Troubleshoot LAN related problems, provided Desktop support for local and remote end-users
• Setting up of LAN by assigning and configuring IP address in business environment
• LAN includes Window 2003 Server, Cisco 3005 series Concentrator, Cisco 2621 router and 40 Window PCs
• Configured routers for client with EIGRP, HSRP and OSPF protocols
• Configured VLAN’s, VTP and STP on Cisco Switches
• Experience on Routing, Switching and WAN Technologies such as RIP, IGRP, EIGRP, STP, VLAN, ETHERNET, PPP, Frame Relay, HDLC
• Configured Terminal server for centralized access to network routers
• Installed and administered servers’ software, including MS Windows Server 2000