SUMMARY

• Over 15+ years of experience in Information Technology Industry
• Over 15 years of experience as Backup Team Leader with advanced administration of backups, restores, and storage Management in large complex enterprise wide environments.
• Over 10+ years of experience with EMC Networker and worked in Data Center Environment
• Over 5 years of experience with Avamar
• Over 7 years of experience leading and managing storage and backup team engineers in large and small environments. Largest 25 resources/ Smallest 5 resources.
• Excellent communication and time management skills.
• Experience with EMC Data Domain Storage, Avamar, Design and Implementation
• Experience with EMC Networker, Avamar, and Data Protection Advisor and TSM. supports IBM TSM, TKLM and tape libraries within the DATA CENTER environment
• Provide professional insight and solutions for: Backup and Recovery (DRM) services, proof of concept and hardware installations. Software and client design, configuration and rollouts. TSM, NetBackup, Networker, Avamar, VMware, KVM, Hyper - V large and small implementations. Provide project technical overview of hours to complete.
• Designed and implemented a Data Domain / Avamar environment for a large University in Boston MA, this was a TSM Environment that was migrated to Avamar. Over 37 TB of Data was migrated.
• Internalized the data center operations in Bridgewater from IBM control to SMA. New Data Center fit-out project user lead.
• Ran all aspects the Data Center functions: Rack building, wiring, network, Tape Operations, and power requirements.
• Designed, tested, implemented, documented and Automated disaster recovery procedures.
• Additional support to the UNIX team, Oracle DB team, SAP US, Europe, France, Canada, and Japan teams. Windows NT and 2012 team. LAN team, EMC Storage Management team
• Designed, tested, implemented, documented, and rolled out large and small environments. Creating, designing, project management planning, and testing of Disaster Recovery Manager and Data Center Operations Management in Windows, Unix, SQL Server, SharePoint, Active Directory, SSO, SAP, and DB2 environments. hardware installation, storage allocation, migration, setup, and configuration of Microsoft Hyper-V Server, Datacenter Edition, Hyper-V Clustering and Scripting. Business Continuation, Disaster Recovery infrastructure planning, building, and testing, develop, automate and implement operations with best practices being the focus.
• Planned, tested and designed new implementations of TSM that included a complete MS Exchange TDP backup and recovery TSM Server using the new TSM Server Instances solution.
• Total daily data backups 15 - 75 TB across 10 major company sites.
• Daily backup storage planning capacity exceeds 100 TB.
• Backup and restore of the SAP databases, which included three database production systems that were approx. 250 GB to 450 GB.

TECHNICAL SKILLS

Languages: COBOL, OS2, Visual Basics, Turbo Pascal, Korn, Perl, C, C++ ALM (Application Lifecycle Management Testing and test cases for application ALM Full Life Cycle testing and proof of concept documentation

Operating Systems: AIX, IBM SP, OS2, DOS, HPUX and SUN 6,7,8,9, VMware ESXi, vSphere (Hypervisor) 3.0 - 5.1, Enterprise Plus, Apache Web Server (AIX and HPUX), Windows 3.11, Windows XP, NT Workstation, Novell Net Ware 4.1, Banyan Vines, NT Server 4.0, Windows R2, Windows 2012, Hyper-V Data Center Windows CE, SQL, Hyperion/Oracle DRM/Hyperion DRM

Hardware: EXABYTE Tape Libraries, 3590, 3494, 3584, 3595 IBM Automated Libraries, VTL (all types) STK 0 Libraries, 9310 STK Silos, 9840 A & B SCSI & Fiber attached drives, including ACSLS 5,1, 6.1 library software, ADIC SCSI Libraries, EMC, VERITAS Net Backup, VERITAS File Systems, DASD, Data Domain, Protectier, NETAPPS, IBM P-Series Systems, LPARs, AIX System Partitioning, IBM Shark, Power PC, IDE, SCSI (ultra wide and narrow), Ultra DMA and removable hard drives, IDE, SCSI, DVD, Write/Re-write CDROM drives, ISA, PCI, APG video, 100T/10T Ethernet Cards, GB network cards, wireless networking, JNI cards, token rings, routers (Cisco and Bay), 100T/10T base Ethernet hubs, term servers, power supplies, cabling, wiring, dumb terminals Advanced Administration and Storage Engineer for backups, restores, DRM and Storage Management in an enterprise environment IBM/Tivoli Content Manager and IBM/Tivoli Content Manager “On-Demand” Software TSM TDP for Oracle, SAP-R3, Exchange, SQL, EMC Symmetric DMX/VMAX, VNX/VNX2, VPLEX, Celerra, Unity, Pure, SAN, DB2 SAP-R3, and Windows 2000 Data Center Operations Management

PROFESSIONAL EXPERIENCE

Confidential

Storage Engineer

Responsibilities:

• Lead and manage the duties of different teams (depending on the need) of 5 to 10 resources per project.
• Scheduling resources, technical vendor meetings, Expert Level break/fix resolution procedures and documentation of the issues with clear and concise procedures to walk through resolution.
• Manage team to stay on schedule and deliver final deliverables.
• Mentor Team Members to have a cohesive knowledge of the environment and technologies.
• Work with project managers to ensure scheduling and project tasks are clearly defined with detailed client issues, establish process and procedures including new processes and procedures as needed.
• Meet with clients and provide detailed progress notes and updates, assist with new technical needs and assist clients with making determinations and decisions.
• Assist clients with understanding new technology, streamline current environment and make recommendations to in corporate real life updates, changes, and upgrades.
• Provide Clients with ALM presentations and testing of the project, documentation of the test cases and validation of the entire testing process.
• Provide a technical presentation; validate current and future state views. Provide hands on consulting services as needed.
• Provide professional insight and solutions for: Backup and Recovery (DRM) services, proof of concept and hardware installations. Software and client design, configuration and rollouts. TSM, NetBackup, Networker, Avamar, VMware, KVM, Hyper-V large and small implementations. Provide project technical overview of hours to complete.
• Designed and implemented a Data Domain / Avamar environment for a large University in Boston MA, this was a TSM Environment that was migrated to Avamar. Over 37 TB of Data was migrated. Eliminated the 3584 Automated Library and migrated to an EMC Virtual Library.
• Access the project deliverables and work with the team to complete the configuration. Train the clients on the VM implementations, Hypervisors, Hosts, and Guest.
• Write and document VM automation tools, scripting as needed. Document procedures of all VM and or Cloud work completed. Present findings and provide solutions.

Confidential

Lead Backup Administrator and Storage Engineer

Responsibilities:

• Lead and manage the duties of the internal IBM TSM Team (15 Resources on Team) with daily tasks.
• Establish time frames, updates, reporting, outage cause, resolution, and documentation of around critical SEV1 or crit/sets.
• Scheduling resources, technical vendor meetings, Expert Level break/fix resolution procedures and documentation of the issues with clear and concise procedures to walk through resolution.
• Manage team to stay on schedule and deliver final deliverables.
• Mentor Team Members to have a cohesive knowledge of the environment and technologies.
• Work with project managers to ensure scheduling and project tasks are clearly defined with detailed client issues, establish process and procedures including new processes and procedures as needed.
• Meet with clients and provide detailed progress notes and updates, assist with new technical needs and assist clients with making determinations and decisions
• IBM Cloud services and VM creation and backups
• Daily Backup and VM health checks. Storage Allocation for VM implementation.
• Automated backup services, to reduce administrator duties.
• Daily advanced VM and Backup Administration.
• Responsible for providing Backup/Recovery administration support for Cloud Managed Services (CMS).. Tape Library Management, maintenance of Scratch volumes & Tape Offsite management, import/export of tapes to DR site
• Performed and checked TSM processes such as Storage pool design, database backup, offsite backups, migration and volume expiration.
• TSM client’s configuration, Capacity utilization, audit, documentation, reporting.
• Work on IBM Tivoli Storage Manager 6.1/6.2/6.3/7.1 installation, configuration, and upgrade on AIX, Red Hat Linux and Windows 2003/2008.
• Planning TSM backups with required retention periods and defining the policy domains and management class accordingly, binding of client’s data to required management class to store the data in predefined storage pools like Disk, sequential storage pools and copy data from primary storage pools to copy storage pool for offsite.
• VM clustering, replication, migration, and configuration. Advanced Troubleshooting and Fixed issues.
• Implemented hardware, software, hypervisors, for VMware hosts and guest configurations. Tape Automation Tools. Reported daily to team on progress.
• Documented procedures and trained team members on all automated tools. Automated Tape Management for TSM Servers. TSM 6.0 Rollout between both state clients.

Confidential, East Stroudsburg, PA

Lead Backup Administrator

Responsibilities:

• Lead and manage the duties of the internal TSM and Storage Teams (5 Resources on Team) with daily tasks.
• Establish time frames, updates, reporting, outage cause, resolution, and documentation of client projects
• Scheduling resources, technical vendor meetings, Expert Level break/fix resolution procedures and documentation of the issues with clear and concise procedures to walk through resolution.
• Manage team to stay on schedule and deliver final deliverables.
• Mentor Team Members to have a cohesive knowledge of the environment and technologies.
• Work with project managers to ensure scheduling and project tasks are clearly defined with detailed client issues, establish process and procedures including new processes and procedures as needed.
• Meet with clients and provide detailed progress notes and updates, assist with new technical needs and assist clients with making determinations and decisions
• Write scripts and automation tools for VMware ESXi, VMware vSphere Hypervisor, VMware vSphere (any version) Enterprise Plus, VMware Clustering and Scripting.
• Implemented hardware, software, hypervisors, for VMware hosts and guest configurations for several clients Olympus America, Big Lots, and IBM. Designed and technical systems support research for VM implementations, backup / recovery tools.
• Designed and implemented a Data Domain / Avamar environment for 6 large backup servers for Olympus Camera, this was a TSM Environment that was migrated to Avamar. Over 55 TB of Data was migrated. Eliminated the 3584 Automated Library and migrated to an EMC Virtual Library. Storage allocation and scripting to support administrator duties.
• ALM testing and test cases full documentation to show work and procedures.
• Design and implement Symmetric DMX/VMAX, VNX/VNX2, VPLEX, Celera, Unity, Pure for storage.
• Break-Fix and Troubleshooting of hardware and storage applications, Create test cases and documentation.
• Testing of all ALM applications for updates, distribution, and documentation
• MBSR VM and cloud script and program writing.
• Customized VM, Cloud, Backup, Recovery, and DRM processes for clients.
• Created automated functions for lower level support. Advanced troubleshooting and fixes. Tape Automation Tools. VM guest backup and design solution design and rollout.
• Business related functions, and product development.
• Automated all VM host, guest, and backup related replication methods for customers. Tested and documented new releases of product and product patches. Automated Tape Management Servers.

Confidential

Lead Backup Administrator and Storage Engineer

Responsibilities:

• Lead and manage the duties of the internal IBM TSM Team (25 Resources on Team) with daily tasks.
• Establish time frames, updates, reporting, outage cause, resolution, and documentation of all State Projects
• Meet daily with Storage and Backup upper level management to report on progress, issues and customer concerns.
• Scheduling resources, technical vendor meetings, Expert Level break/fix resolution procedures and documentation of the issues with clear and concise procedures to walk through resolution.
• Manage team to stay on schedule and deliver final deliverables.
• Mentor Team Members to have a cohesive knowledge of the environment and technologies.
• Work with project managers to ensure scheduling and project tasks are clearly defined with detailed client issues, establish process and procedures including new processes and procedures as needed.
• Meet with clients and provide detailed progress notes and updates, assist with new technical needs and assist clients with making determinations and decisions
• Storage Allocation for VM implementation.
• Automated backup services, to reduce administrator duties.
• Daily advanced VM and Backup Administration.
• VM clustering, replication, migration, and configuration.
• Advanced Troubleshooting and Fixed issues.
• Implemented hardware, software, hypervisors, for VMware hosts and guest configurations. Tape Automation Tools. Reported daily to team on progress.
• Documented procedures and trained team members on all automated tools. Automated Tape Management for TSM Servers. TSM 6.0 Rollout between both state clients.

Confidential, Atlanta, GA

Lead Backup Administrator

Responsibilities:

• Lead and manage the duties of the internal IBM TSM Team (15 Resources on Team) with daily tasks.
• Establish time frames, updates, reporting, outage cause, resolution, and documentation
• Train higher level Backup and Storage Team on Automated Processes that were written and give detailed reports on progress and or issues.
• Scheduling resources, technical vendor meetings, Expert Level break/fix resolution procedures and documentation of the issues with clear and concise procedures to walk through resolution.
• Manage team to stay on schedule and deliver final deliverables.
• Mentor Team Members to have a cohesive knowledge of the environment and technologies.
• Work with project managers to ensure scheduling and project tasks are clearly defined with detailed client issues, establish process and procedures including new processes and procedures as needed.
• Meet with clients and provide detailed progress notes and updates, assist with new technical needs and assist clients with making determinations and decisions
• Researched TSM, DRM, and or VM host and guest clustering system design and technical systems support. Storage Allocation for VM implementation. Reported daily to team on progress.
• Automated backup services, to reduce administrator duties.
• Daily advanced VM and Backup Administration.
• VM clustering, replication, migration, and configuration.
• Advanced Troubleshooting and Fixed issues.
• Implemented hardware, software, hypervisors, for VMware hosts and guest configurations. Tape Automation Tools.
• Reported on All TSM status over 200 TSM servers worldwide.
• Documented procedures and trained team members on all automated tools. Automated Tape Management for TSM Servers.

Confidential, Bridgewater, NJ

Lead Backup Administrator / Data Center Project User Lead

Responsibilities:

• Internalized the data center operations in Bridgewater from IBM control to SMA. New Data Center fit-out project user lead.
• Documentation of the DCO policies and procedures for the migration project. Data Center Operation supervisor. Performed all tasks to run the data center including all scheduled and unscheduled outages.
• Ran all aspects the Data Center functions: Rack building, wiring, network, Tape Operations, and power requirements. Interfaced with vendors to ensure correct installation of new hardware.
• Interfaced with the DCO Towers to complete all needs with in the data center.
• Updated, created, and validated all SOP documentation for the Data Center. Created policies and procedures for all data center requirements.
• Worked with the site facilities team for any outage, power requirements, issues, and new solutions to complete the work.

Confidential, Bridgewater, NJ

Lead Backup Administrator

Responsibilities:

• Manager, TSM Server Support Design, Conversion, and Migration Manager from Legato Networker to TSM.
• Data Center Operations (OAO) training and policy updates. Day-to-day TSM Advanced System Administration. Separation of Control (SM&A SOC) Project.
• Data Center Operations Procedure Creation. Operations (Data Center OAO Associate Training).
• SAP Oracle Conversion to TSM Test Plans, Project Management, and rollout. Installed new TSM Servers (AIX, UNIX). Installed client backup solutions including all Base, TDP, and Cluster Clients.
• Configured and installed automated libraries (STK, IBM, ADIC) LTO2 and LTO3 tape drives. Installed and configured SAN attached storage and media drives. Troubleshot and fixed client Issues on all platforms.
• Designed, tested, and “rolled-out” a complete Virtual Tape (CDL) TSM storage sub-system.
• Designed and managed projects to re-implement or for new implementations of TSM. Designed, tested, implemented, documented and automated disaster recovery procedures. Custom Scripting.
• Performed conversion and enterprise wide migration from Legato Networker to TSM.
• Planned, tested and designed new implementations of TSM that included a complete MS Exchange TDP backup and recovery TSM Server using the new TSM Server Instances solution.
• Total daily data backups 15 - 25 TB across 10 major company sites.
• Created Complete Validated Project Plans, Test Cases, and Test Case Completion Reports and proposed new hardware and TSM Software requirements to Confidential Management and IBM Management.

Confidential, NC

Lead TSM System Design and Technical Systems Support Specialist III

Responsibilities:

• TSM, DRM, EMC, McData, System Design and Technical Systems Support Research and Development.
• Traveled to Customer sites and re-designed existing TSM, DRM, and or SAN, Automated TSM Servers, Reduced Administrator Duties. Day to day TSM Advanced System Administration
• IE: Windows, HPUX, SUN, AIX, Linux.
• Installed and Configured SAN Attached Storage and Media Drives.
• Designed, tested, implemented, documented and Automated disaster recovery procedures.