SUMMARY

• Experience in IT industry including Backup and Storage administration.
• Backup Technology expert with design, administration and implementation experience of backup products like Veritas NetBackup and EMC Networker.
• Experience in managing disk based backup storage devices like EMC data domain, Symantec NetBackup appliances.
• Experience in setting up duplication/replication through Storage lifecycle policies.
• Experience in administrating, migrating /monitoring and troubleshooting EMC Storage Arrays like VMAX, VNX 7500/5700/5500/5300 , Isilon, Clariion CX - 4/CX-3 CX 700/600/500.
• Experienced administering Fabric Switches using CLI and Connectrix manager.
• Hands on experience on NetApp SAN and NAS Technologies.
• Experience in administrating, monitoring NetApp 7 mode and cluster mode systems.
• Experience in troubleshooting the performance issues on the filers by collecting Core Dump and Perfstats.
• Ensures SAN infrastructure services and operations are delivered consistently and are in compliance with SLAs.
• Coordinates necessary storage and backup infrastructure maintenance with vendors and customers in accordance with best practices and SLAs.
• Manages SAN implementations and operational duties with a focus on productivity, cost control while ensuring data availability and integrity.
• Drafts processes and procedures for existing undocumented and documented backup software and hardware troubleshooting guides.
• Possess hands on expertise in troubleshooting day to day SAN/Storage and Backup related issues quickly.
• Organized regular audits of backup and Storage configurations to ensure quality of service.
• Self-motivated, quick learner, willing to learn and adapt to new technologies and third party products.
• Team player with strong troubleshooting, problem solving, Interpersonal & Communication skills.

TECHNICAL SKILLS

Storage Arrays: VMAX3, VMAX2, VNX 5700/5500, Clariion CX4/CX3, NetApp FAS 3000, 6000 series, Isilon, Data Domain systemsDD2500 DD890, DD880, Symantec disk appliances 5330, 5440

Backup Tools: Veritas NetBackup, EMC Networker, Symantec OpcenterAptare reporting tool

Director/Switch: Cisco MDS, Brocade DCX

SAN/Storage Management: Navisphere, Unisphere, OnCommand System manager, SyncIQ Connectrix manager and CLI, EMC power path HP Command View Fabric/Device Manager

Tape Libraries: Quantum i6000, StorageTek 500, HP MSL

Operating System: IBM AIX NPIV/VIOS, HP-UX, Sun Solaris, Windows VMware ESX, Red Hat Linux.

PROFESSIONAL EXPERIENCE

Confidential

Backup & Storage Administrator

Responsibilities:

• Managing backup environment globally with more than 15 NetBackup domains backing up more than 2000 servers of mixed platform.
• Customer facing support to include performance monitoring, basic OS troubleshooting, advised customer on best practice for backing up servers and disaster recovery
• Worked on Global backup project for consolidating more than 40 backup exec remote sites into NetBackup.
• Implemented SharePoint farm level backup across different BSC sites with capability of granular as well DR restore.
• Performed data restorations for server, file system and/or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
• Responsible for upgrading NetBackup environment to latest version/patches on Windows and different UNIX flavors at regular interval.
• Backing up VMware environment by configuring VM backup host and using vStorage APIs.
• Duplicating backed up data from remote sites to a hub site using Storage Lifecycle policies.
• Working on troubleshooting the duplication jobs backlog in NetBackup by tuning the SLP parameters as per Network bandwidth.
• Upgrading Data Domain OS along with OST plugin on Windows and UNIX media servers.
• Implementing and upgrading NetBackup appliances at remote office locations.
• Provisioned storage from EMC V-max/Dmx4/3/1, VNX 7500/5700/5500/5300 , HP-EVA’s and NetApp arrays to all open systems by using Unisphere/Navisphere, HP Command View and NetApp On Command System Manager.
• Administration of VNX 5500/5700 and NS 480/ NS 704 NAS Celerra systems including creation of file systems.
• Managing different NetApp storage system models like FAS3000, FAS6000 series through On Command System manager and CLI.
• Upgrading Data Ontap, disk shelf firmware, RLM firmware, disk qualification packages on different 7 mode NetApp storage systems.
• Chosen to be part of a beta testing team to test new products and create installation instructions for fellow administrators to use.
• Participates in storage architecture design, sizing, and procurement.
• Provide On-Call support for Storage issues, backup job failures, user restore needs, and tape, tape drive and tape vaulting issues.
• Coordinating with vendors like EMC, Quantum for different hardware related issues with Data Domain boxes, tape drives, robot etc.
• Worked on SRM tool to monitor and report SAN/Storage arrays.
• Using Aptare and Symantec Opcenter for scheduling various backup related reports.

Environment: EMC VMAX, DMX-4/DMX-3, VNX 7500/5700/5500/5300 , Clariion CX3-80, Cx4-240Netbackup 7.7.1, 7.6, Opcenter, Aptare, Isilon, SyncIQ HP-EVA, NetApp FAS3040FAS3170, FAS6080, F5-ARX, Data Domain, Quantum, Cisco Brocade DCX, 48KNavisphere Manager6.x/Unisphere, Replication manager

Confidential

Backup and Storage Implementation Engineer

Responsibilities:

• Designed and Implemented end to end backup solutions using EMC Legato Networker.
• Provided L2 & L3 level support to different clients on various Networker related problems, coordinated with EMC support with license and support related issues.
• Installation, Configuration & Administration of NetApp FAS series, EMC AX & CX series storage systems.
• Library: - Installation, configuration & administration of mid range library HP MSL 4048, Quantum Superloader, SUN Storagetek, HP EML 71 high end tape library, IBM 3000 series high end library.
• Implementation of LAN based as well as SAN based Backups, Configuration of NDMP backup, Online backup of databases through online modules of Lotus, MS Exchange, SAP on oracle, MS SQL.
• Provide real time level 2 support to end users for backup issues and data recovery for tape, Network-attached storage (NAS), and Data Domain.
• Worked with business units on daily support issues using Remedy ticket tracking system.
• Created and implemented custom restore requests varying from full system restore to specific single file restores.
• Works closely with customers to revise backup policies and procedures aligned to business needs.
• Installed and configured backup agents according to specific settings for security and streamlined data flow.
• Performed data restorations for server, file system and/or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
• Responsible for schedule/workload balancing, management of media, including the tape vaulting process and media management related activities.
• Worked on troubleshooting backup failures to meet the backup metrics SLA.
• Involved in Pre migration steps including zoning between arrays and allocations from new arrays.
• Working on allocating storage on AIX servers from EMC VMAX, VNX storage systems.
• Reclaiming SAN storage from servers with different platform and updating the documentation after that.
• Allocated storage from EMC VMAX/DMX4/3/1, VNX 7500/5700/5500/5300 , HP-EVA’s and NetApp arrays to all open systems by using SymCLI/SMC, Unisphere/Navisphere, HP P6000 Command View and NetApp On Command System Manager.
• Allocated storage to IBM NPIV/VIO Servers from multiple vendor arrays.
• Mapping/Masking devices by creating initiator/port/storage groups and Masking view by using SymCLI and SMC.
• Managing and Monitoring of Data domain systems like 890, 2200, 2500.

Environment: EMC Legato Networker, Celerra NS 80G NS 480 Clariion CX3-70 CX700,Navisphere Manager6.x/Unisphere, SAN Copy, Replistor, EMC Power Path, SANCopy HP-UX, Windows and Red Hat ES3/ES4 Linux.

Confidential

Resident Backup Engineer

Responsibilities:

• Daily administration of Networker Backup software and support of Backups and all devices 24/7.
• Performed data restores & recovery at request of users from various departments within the corporation
• Configuring and Decommissioning Backup nodes.
• Performed daily backups of data from various servers within the domain.
• Troubleshoot and resolve hardware and software issues
• Execute daily operations according to customer's policies
• Responsible for maintenance and up keep of tape library.
• Responsible for handling employee shift rotations and vacations.
• Communicate and maintain a positive and professional relationship with client to ensure customer satisfaction.
• Data Tape rotation & offsite transferring.
• Monitored and optimized system performance.
• Worked with team to plan and deploy updates to custom applications.

Environment: Legato Networker, EMC CX3, Navisphere Manager, EMC Power Path, Solaris 9/10, Windows 2000/2003.