SUMMARY

• Around 8 years as SCCM/Intune Engineer working on System Administration and deploying applications withSCCM 2012/2016 and Application Packaging/Virtualization on Windows XP Professional/Windows Vista/Windows 7/Windows 8,8.1 and Windows 10
• Extensive experience on Microsoft Client products, Server, and Network Technologies
• Hands on experience in Azure Development, worked on Azure web application, App services, Azure storage, Azure SQL Data
• Excellent knowledge of Windows 10 image, its File System, WMI, Registries, Services, ODBCs and Environmental Variables. base, Virtual machines, Fabric controller, Azure AD, Azure search
• Experienced in Gitlab CI and Jenkins for CI and for End - to-End automation for all build and CD.
• Worked with cyber security tools and security control, such as Cylance, ESET Endpoint Security, McAfee, Symantec End Point, TrendMicro Antivirus, Bluecoat, Tanium, CrowdStrike
• Expertise in packaging tools like Wise Package Studio, Flexera AdminStudio Installsheild, App V 5.0 sp1 and VM Ware Thinapp 4.7
• Extensively used PowerShell, VB Scripting and Wise Scripting to implement Custom Actions in an MSI and for Automation.
• Expertise in using imaging tools like Symantec Ghost, MDT 2012/2013
• Provide Support for: IOS, Android, Windows OS, and Mac OS devices.
• Knowledge of GPO, DHCP, and Active Directory.
• Experience Troubleshooting Printers, Scanners, and Copiers.
• Knowledge of MDT, KACE, SCCM and PowerShell
• Good Knowledge of Windows Active directory services and Group policy
• Expertise in Deploying applications and patches using SCCM 2012
• Experience in creating AD Groups, adding and deleting Users to the AD Groups.
• Good Experience in creating necessary SCCM Collections both Static and Dynamic.
• Experience in generating Reports on SCCM using SQL management Studio
• Have good exposure in using Windows Installer SDK development tools like Orca to work with MSI's and debugging for package review/cleanup.
• Very well experienced in using/creating Transforms (MST), Patches (MSP) and Merge Modules for use with MSI's and testing and deploying the applications.

TECHNICAL SKILLS

Operating Systems: Windows 7/8/10, Windows Vista, Window XP, Windows Server OS 2008/2010, Windows NT Server 4.0 and Workstation

Packaging: Wise Package Studio 8.0, 7.0, 6.0, 5.6, Install Shield AdminStudio 6.0, 7.0, 8.0, 8.5, 9.0, 10.0.

Scripting & Languages: VBScript, MSI/Install Script, Wise Scripting, Power Shell, Batch

Programming languages: C, java, HTML

PROFESSIONAL EXPERIENCE

Confidential, Florida

SCCM/Intune Engineer

Responsibilities:

• Design and Implementation of System Center Configuration Manager 2012 SP1 Infrastructure to upgrade/migrate from SCCM 2016.
• Resolved Azure AD issues relating to Office 365, Active Directory to AzureAD and CAIDM to Active Directory
• Experience with Microsoft SCCM packages and scripting for operational tasks on windows 10 image
• Worked with building a new Windows 10 image for almost 20k devices.
• Managed Microsoft SCCM deployments in a large-scale global environment of 50,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Deployed ESET AV solution across company. This action simplified the deployment of new software upgrades due to the push technology used.
• Mobile integration for laptops/desktops, tablets, and phones for Intune.
• Implement Intune in SCCM hybrid solution for mobile device management.
• Created various powershell scripts to improve deployment and automation process for windows 10 image.
• Detect security issues for ESET Endpoint Security, create customer tickets and manage problems until closure.
• Worked on Intune,Autopilot Disk/File Encryption, Data Loss Prevention, Enterprise Rights ManagementCentralized management of Anti-Virus software.
• Maintenance and support of McAfee, Symantec, ESET Endpoint Security,Trend Micro and Microsoft security productsMaintain and manage changes in running environments
• Intune integration with on premise SCCM 2012 R2 environment to optimize hybrid solution.
• Manage the implementation and operations of the mobile device management solution (Airwatch & Microsoft Intune 60,000 devices), which included server-based installation and management, patches and upgrades.
• Provided guidance in the planning, gathering requirements, recommendations, and implementation of data migration to Office 365,Autopilot and configuration best practices
• Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets.
• Architect transfer of services from AirWatch to Intune and redeployment of solution.
• Configured Azure web services, Cloud Management Gateway, Co-Management and Windows AutoPilot using SCCM v1902.
• Worked with cyber security tools and security control, such as Cylance, McAfee, Symantec End Point
• Configure Window Failover Cluster by creating Quorum for File sharing in Azure Cloud.
• Provide Support for: IOS, Android, Windows OS, and Mac OS devices.
• Knowledge of GPO, DHCP, and Active Directory.
• Experience Troubleshooting Printers, Scanners, and Copiers.
• Good knowledge of AD domain, OU, user & machine accounts, groups and GPO’s.
• Experience on SCCM reporting using SQL server management studio and also worked on creating custom reports using Report builder.
• Worked on troubleshooting Hardware issues of Laptops and PCs in a deskside capacityManaged the Deployment of Windows Updates and Security patches through SCCM/WSUS.
• Provided training and documentation for the Operational Team to understand the SCCM 2012 environment and features.
• Performed site-specific risk mitigation activities as part of change management to ensure smooth implementation and transition to new applications.

Confidential, PA

SCCM/Intune Engineer

Responsibilities:

• Administrating SCCM 2016 which includes creating packages/applications/task sequence and collections(both direct and query based)
• Creating and updating the Various PowerShell Scripts for windows, Active Directory, AzureAD and o365.
• Create patch management system for on-premise and off-premise systems to be updated methodologically through phased patch rollouts through Altiris and Intune.
• Provide security monitoring, event analysis, and countermeasure proposals for ESET Endpoint Security.
• Create hierarchy for CMDB data integration for reporting with Intune for a hybrid scenario to encompass mobile device management, software distribution, and system patching.
• Architect transfer of services from AirWatch to Intune and redeployment of solution.
• Worked on troubleshooting software issues of Windows OS/MacOS, IOS/Android
• Certifying various hardware models and importing drivers into SCCM for OS migration in Autopilot
• Created Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, using Admin Studio 2020
• Configured Confidential Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM) in Office 365
• Monitor Azure Infrastructure through System Center Operation Manager (SCOM).
• Worked with cyber security tools and security control, such as Cylance, McAfee, Symantec End Point
• Moderate and contribute to the support forums (specific to Azure Networking, Azure Virtual Machines, Azure Active Directory, Azure Storage) for Microsoft Developers Network including Partners and MVPs.
• Good knowledge of AD domain, OU, user & machine accounts, groups and GPO
• Experience on SCCM reporting using SQL server management studio and also worked on creating custom reports using Report builder.
• Created various powershell/vbscripts as per the requirements for CI’s in Intune
• Acting as level 3 support for Operating system deployment in Autopilot
• Providing excellent Customer Service for All Customers in Intune.
• Troubleshooting network connectivity from the switch for Phones, Computers, and Printers.
• Setup and configured device collections and software packages for deployment.
• Created various complicated application packages using Flexera Adminstudio and Installsheild for silent deployment.
• Created application packaging standards and best practices.
• Implemented and configured discovery methods, boundaries/boundary groups and client settings
• Worked on VMWare ESX server for creating Virtual Machines

Confidential, PA

SCCM/Intune Engineer

Responsibilities:

• Worked on WISE package studio and Adminstudio to repackage, build the application packages for Windows XP SP2 and Windows 7.
• Created documents for Installation instructions by contacting SME.
• Used Wise Package Studio 8.0 for creating MSI packages, Transforms and Patches.
• Used wise script editor to wrap applications.
• Used Orca for editing and validating the MSI packages.
• Worked with the end users to troubleshoot problems with the packaged applications.
• Worked with VB Scripts to customize the applications and created batch files for installation.
• Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.
• Created MSI packages for Lock down Environments.
• Worked on virtualizing the applications using App V. Sequenced applications using App-v sequencer and streamed applications.
• Used VMware Workstation 7.1.2 for packaging and testing applications.
• Peer reviewed the packages before certification.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.
• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.
• Extensively tested the applications before rolling out to UAT.
• Maintained internal web page for all the image application and distributed with SMS and SCCM.
• Centralized distribution of packages using SMS and SCCM.