Network Engineer Resume Profile, OH - Hire IT People

Professional Experience

Confidential

Core Cloud Engineer

Install and support various SAN, VMware, and Networking solutions for multiple enterprise level clients across the NE region.
Engineered and designed multiple network builds from the ground up using the latest networking and virtualization technologies.
Experience managing several projects while working with clients and vendors to complete project deadlines.

Confidential

Network Engineer II

Responsible for configuration and maintenance of all commercial networking equipment in the TWC Midwest region including multiple vendors such as Cisco, Juniper, Tellabs, ADVA, and Alcatel Lucent.
Team lead in implementing new Juniper MX network across Midwest region and migration of all commercial customers over to network.
Advanced knowledge of many different vendor command line languages and advanced routing protocols such as OSPF, BGP, EIGRP and IS-IS.

Confidential

Field Engineer

Multifaceted responsibilities to handle installation and configuration of commercial customer premise routers and switches using Cisco 1800, 2400, and 2800 series routers Tellabs 310, 427, 311 switches Juniper EX4200 switches.
Appointed lead engineer for launching of ISDN PRI encompassing all testing and configuration of initial Cisco 2431 routers.
Responsible for designing and documenting all carrier class circuits for NEO while handling point-of-contact duties for all field installers.

Confidential

Tier 3 Commercial Technical Support Representative

Fielded calls from a Tier 1 group requesting escalation for TWC commercial customers requesting various technical assistance and device turn-up configurations.
Provisioned customer cable modems with IP RIP routing configurations, port forwarding, and DNS entries.
Developed advanced ticket documentation skills updating managers and customers of outage details proactively while managing outages.
Worked closely with core engineers on bridge calls to resolve customer issues learning advanced troubleshooting methods and event procedures.

Technical Expertise

Hardware

Juniper: MX480, MX960, MX80 routers EX4200 switches
Cisco: 5550, 5510 ASA 1800, 2400, 1800, UC500 series routers 2800, 2400, 3400, 3500 series switches.
Tellabs: 8840, 8830 routers 310, 327,427 switches
HP: 3PAR SAN, ProLiant Servers, 2920, 5800 Switches.