Team Lead Resume
SUMMARY
- A dynamic professional with 15 + years experience and reliable record of success in IT Infrastructure project management and review engagements
- IT Infrastructure Project and Transition Management
- Risk Management, compliance, governance, standards, processes and Operations.
- Strong knowledge Network Management and Network security Admin
- IT Infra Implementation experience to meet client’s goals and requirements Network Planning, Designing, Implementing and Optimizing as per the business requirements.
- Effective management of clients, management, and team expectations
- Experience in handling datacenter network operations.
- Experienced in designing and testing WAN Optimization solutions using products that includes Cisco WAAS Riverbed Steelhead.
- Extensively worked on Network Design Engineering/Architecture supporting high volume data customers on MPLS VPN networks.
- Expertise in implementing and troubleshooting the Routing Protocols OSPF, EIGRP and BGP.
- Designed, installed, configured and managed complex LAN and WAN networks.
- Proficient in configuring routing, access control lists, Network address translation.
- Experience in configuring security technologies like IPsec VPN, DMVPN, VLAN’s
TECHNICAL SKILLS
Routing Protocols: OSPF, EIGRP and BGP
Switching technologies: HSRP, VRRP, GLBP, IPv4, IPv6, VLANs, Multicast, Spanning Tree ProtocolVACL, LAN Controllers, Nexus switching
Security technologies: Router Based IOS Firewalls, DMVPN, Remote site VPN, Port
Security, Tacacs+, Radius:
LAN Technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, WLAN
WAN Technologies: MPLS, Frame relay, DSL, Cable Modem.
Tools: Wireshark, Cisco works, Orion, NetQos, Action Live, Whatsup goldPRTG,MRTG, HP Service management 7, Remedy
Designing tools: MS Office, 2007/2010, Microsoft VISIO.
Operating Systems: Microsoft Windows XP SP3, 7/8 Red Hat Linux basics
Hardware: Cisco ASR1000, 3900, 3800, 2800, 2600, 1800, 1700 series routers and Cisco 6500, 4500, 3700, 3500, 2900, 1900 series switches, Cisco PIX 515, 525 firewalls, Cisco ASA 5510, Riverbed and Steal Head, wan optimizer ( CIsco WAAS), Cisco 5500 WLC,Cisco 4400 Cisco Nexus 7K, 5K and 2K.Cisco ACS 4.3. Voice Gateway 3800,3900 & CUCM
PROFESSIONAL EXPERIENCE
Confidential
Team Lead
Environment: Cisco ASR and ISR routers, Cisco Nexus 7K, 5K, 2K and Cisco 2960, 3750, 4500 and 6500 series switches, Cisco Wireless LAN controllers ( 0 WLC’s), Cisco ASA firewall, Cisco ACS, WCS,WAAS, Qualys, Cisco IDS, Netscaller 11500
Responsibilities:
- Lead the technical implementation of the project.
- Technical requirement analysis, design and creating the necessary technical documentation
- Identify the scope of project deliverables, and create project - specific documentation
- Participate in the project kick of meetings and draft a check list of activities, stages, deadlines etc.
- Make projections and schedules, keeping the cost and effort in mind
- Helping the Client Technical team for creation of BOM
- Prepare a detailed task list for new store setup and coordinate with vendors( Verizon) for MPLS and Internet circuit ( ISP) and hardware delivery.
- Working on wired and wireless infrastructure for new stores with user base of 50 to 250 using Cisco routers, Switches and wireless controllers.
- Migration of other territory field offices from IPSEC VPN to DMVPN using EIGRP.
- Support for Security team firewall installation and configuration as per PCI compliance for Point of Sale to new store.
- Prepare test plans and pre-testing before shipping to the new stores
- Team member in design and building the new store or restructure.
- Function as a point of escalation for resolution of technical matters within the project.
- Ensure verification of deliverables as per the quality assurance plan and final inspection.
- Liaison between the customer and/or onsite/offshore team (case- specific), to identify routine issues and keep the stakeholders updated on the status of the project
- Ensure optimum utilization of resources like manpower, infrastructure etc. in the project
- Ensure project risk identification and mitigation planning.
- Design & Implementing new AG stores within US
- Hardware Refreshment project for Cisco EOL ( End of Life ) for ISR routers 2800 and Cisco Catalyst 6500 Chassis
- Project involved in installed/deployed WAAS
- Project involved as key member with Cisco for Implementing Wireless Controller and Access Point
Confidential
Team Lead
Environment: Cisco ASR and ISR routers, Cisco Nexus 7K, 5K, 2K and Cisco 2960, 3750, 4500 and 6500 series switches, Cisco Wireless LAN controllers ( 0WLC’s), Cisco ASA firewall, Cisco ACS, WCS,WAAS, Qualys, Cisco IDS, Netscaller 11500
Responsibilities:
- Managing Network for MasterCard over all USA.
- Reporting day to day activities to Manager.
- Mentored team members on Process and documented the same for future reference.
- Reviewing the SOP & SMTD document every Quarter
- Participation in conference calls for regular network changes and review meetings with the clients.
- Implementing the RFC (change requests) and process the trouble tickets related to network.
- Maintaining the security levels through ACL’s as per the client Standard.
- Implementing with onsite team Network LAN/WAN Design calculated the minimum requirement for network projects.
- Evaluate & Implement the rules/policy in Checkpoint and PIX firewall.
- Troubleshoot and analyze Firewall logs for Problem Identification Report.
- Implement and troubleshoots the IPSEC Tunnels between the Corporate Offices.
- Implementing the IP addressing scheme for the branch/ATM and the Corporate Sites
- Identifying root cause for repeated faults and reported to Change Management team for resolution.
- Proactively identified & resolved faults before it impacts
Confidential
Network Administrator
Environment: Cisco Routers, Switches, Firewalls, Call manager, Cisco Unity Express, Riverbed and Steal head
Responsibilities:
- Managed & Maintained LAN and Datacenter network @ Karlsbad (Germany)
- Managed & Maintained Voice Gateways PSTN Routers(3800) series through Europe
- Implementing the IP addressing scheme for the Stores and the Corporate Sites
- Upgrading IOS to Voice Gateways (2800/2900)
- Managed & Maintained VoIP configuration in Cisco Unified Communication Manager
- Managed & Maintained WAN Routers through Europe.
- Reporting day to day activities to Manager.
- Mentoring team members
- Identifying root cause for repeated faults and reported to applicable team for resolution.
- Proactively identified & resolved faults before it impacts
- Upgrading IOS and ROMMON to PSTN Routers(3825)
- Liaison between the customer and/or onsite/offshore team (case- specific), to identify routine issues and keep the stakeholders updated on the status of the project
Confidential
Senior Network Engineer
Environment: Cisco Routers, Switches, Firewalls, Call manager, Cisco Unity Express, VGW224
Responsibilities:
- Transition and operations management
- Trained offshore-team members with SOP documents as per Process.
- Managing VoIP environment for Confidential Stores all over USA by remotely
- Managed & Maintained LAN and Datacenter network @ Minneapolis(Minnesota)
- Managed & Maintained Voice Gateways PSTN Routers(3800) all over USA by remotely
- Managed & Maintained VoIP configuration in Cisco Unified Communication Manager
- Upgrading IOS to Voice Gateways (3800)
- VoIP implementation with onsite team for new Confidential store
- Upgrading IOS and ROMMON to PSTN Routers(3825)
- Upgrading IOS and ROMMON to Voice Gateways (VGW224)
- Creation and deletion of User in Cisco Call manager
- Configured VoIP configurations in Cisco Call manager
- Managing and Maintained Call manager Backups and Events
Confidential
Network Consultant
Environment: Cisco Routers, Switches, Checkpoint, Enterasys NMS, Enterasys Dragon ( IDS)
Responsibilities:
- Implement and Operation of "Campus IT Infrastructure” with Projects team.
- Successfully handled a project from the point of design to the completion of the project with fiber optic cable as a backbone and UTP (CAT6) cable inside the buildings for campus wide area network.
- Design Scalable Local Area Network Architecture to support up to 500 nodes.
- Implementation of CPCL campus network with 300 + nodes.
- Liaise with Vendors for giving the best offers for the customer.
Confidential
Project Engineer
Environment: Cisco Routers, Switches, Firewalls, Wireless (Out Door), Cisco IDS, Cisco Works 2000 (NMS)
Responsibilities:
- Implement and Operation of "Campus IT Infrastructure” with Projects team.
- Successfully handled a big project from the point of design to the completion of the project with fiber optic cable as a backbone and CAT6 cable inside the buildings for campus wide area network.
- Design a suitable Scalable Local Area Network Architecture to support up to 1200 nodes
- Implementation of KKNPP campus network with 650 + nodes.
- Liaise with Vendors for giving the best offers for the customer
Confidential
Customer Support Executive
Responsibilities:
- Troubleshooting Systems in Networks.
- Installation and configuration of Mail Clients - Novell GroupWise.
- Installation and configuration of Sap Front end R/3.
- Installation and configure the Operating systems of Win95, 98, XP, office- 97, 2000.
- Configuring of Laser printers (HP 6L gold, Hp1100) and sharing into Network.
- Configuring and maintaining Client - Server network environment.
- Installation and configuration of Windows 95/98/NT/2000
Confidential
Systems administrator
Responsibilities:
- Installation and configuration of NT Domains in HP Net server E60.
- Managing DHCP, WINS servers up to 150 Clients.
- Installation and managing of IIS server 4.0.
- Managing MS Proxy Server 2.0.
- Installation and maintaining server/client MS-SQL 7.0.
- Managing users, privileges and resources by applying Group polices.
- Managing file server and assign access permission to users and group.
- Installation and configuration of Windows 95/98/NT/2000
- Installation and configuring the DNS, & WINS, DHCP, IIS,FTP