SUMMARY

• Network/Systems Engineer with over 6 years of professional experience in Field Engineering as well as Configuration Specialist with an aim to provide support of enterprise networks by installing, configuring, managing and performing network/system analysis, design, implementing, capacity planning with focus on performance tuning. “
• Experience in Level - 3 support and Enterprise application support and Routing/Switching with CISCO/JUNIPER hardware/ software & strong knowledge of OSI layer and TCP/IP model.
• Extensive experience in monitoring and analyzing the network traffic using packet sniffers, Wireshark and Solar Winds. Working knowledge & experience of Cisco network security: Telnet, SSH SDM, NAT/ACLs, AAA, Layer 2 Security, Layer 3 Security, IPS/IDS, Cisco (ASA, PIX) 5510, Cryptography, VPN, and IPsec.
• Experience deploying key WLAN applications including Secure Mobility, Voice over WLAN, Location Based Services, Wireless Guest Access and thorough understanding of WLAN authentication, security and network management.
• Experience of deploying Amazon Web Services (AWS) EC2 networking integrations to include Direct Connect & Elastic Load Balancing and cloud provider tools to configure multi-region networks.
• Good working exposure of different scripting technologies like; Python scripting, Windows PowerShell and Linux Scripting.
• Expertise in the administration, support, and operation of SolarWinds Network monitoring application: Network Performance Monitor, Network Configuration Mgr., Server & Application Monitor, Net Flow Traffic Analyzer and IP Address Manager.
• Experience with designing, deploying and troubleshooting LAN, WAN, WLAN, VOIP, Ether-Channel, ACL's, NAT mappings, BPDU, HSRP & GLBP, QOS, VPN, DMVPN, VLAN, VxLAN, VTP; Routing protocol like RIP, RIPV2, OSPF/OSPFv3, EIGRP, BGP, MPBGP, MPLS and switching, STP/RSTP/PVST+ and 802.x authentication in access layer switches.
• Strong Knowledge and Hands-on Experience with Firewall Administration and Troubleshooting like Palo Alto Next Generation Firewall 200 and 500 series, Fortinet 900, 800 series, CISCO ASA Firewall 5512, 5550, 5515-X and Cisco ASA 5540, Checkpoint 12600 Appliance Firewall, SMART 1 -50 Multi domain management & Event viewer.
• Dealt with the escalation problems for Routing, Switching and WAN connectivity issues using ticketing system like Remedy Ticketing System and CA Service Desk Manager.
• Microsoft productivity tools: Word, Excel, PowerPoint, MS Outlook and Visio. IT Service Management: Incident, Problem & Event management.

TECHNICAL SKILLS

Cisco Platforms Cisco routers: (7600,7200, 3800, 3900, 3600, 2800, 2600, 2500, 2000, 1800 series), ASR (9K,1K), ISR(2901,2911, 2921, 2951,3925,3945)CUBE & Cisco Switches (6500, 4900, 3750, 3500, 4500, 2900 series), Nexus 7k, 5k, 2k, Cisco unified call manager, Cisco VOIP. Unity Connection & Communications Manager, Cisco Wireless controller 2500, 5500, 5700

Juniper Platforms: SRX300,550, Gateways, MX104,240,480, Routers, EX2200 Series Switches

Networking Technologies: Access-lists, Routing, Switching, Subnetting, DesigningCSU/DSU, IPsec, VLAN, VPN, WEP, WAP, MPLS, VoIP, BluetoothWi-Fi, Frame Relay, ISDN, ATM, PPP, DS1, DS3, Ethernet, Port-OC3, WAAS, T1/T3, & SONET, CRS 4 slot, Ethernet, Fast Ethernet40/100 Gigabit Ethernet, & 10 Gigabit channel, VLANS, VTP, STPRSTP, 802.1Q.

Load Balancers: F5 Networks (Big-IP), LTM, GTM, Citrix NetScaler.

Cloud Computing: AWS Cloud Architecture, Microsoft Azure, Google.

Firewall Security & Protocols: Cisco PIX 500 series, Cisco ASA 5500 series, Checkpoint, Juniper SRX, Palo Alto, FortiGate. IKE, IPSEC Site to Site, SSL-VPNDMVPN, EVPN, RIP, OSPF, EIGRP, BGP, MP -BGP, LDP STP, RSTPVLANs, VxLAN, VTP, PAGP, LACP, HSRP, VRRP, GLBP, TACACS+Radius, AAA, RSVP-TE, MP-BGP, QOS, Multicast, ASM, SSMIGMP, MVR, FHRP, TCP/IP, UDP, DHCP, DNS, ICMPSNMP, ARP, RARP, PPP, HDLC and ISDN.

Scripting: Python, PowerShell and Linux Shell Scripting.

Sniffers and monitoring tools: Wireshark, SolarWinds, ServiceNow, CA Spectrum, CA E-HealthCA Service Desk Manager, Cacti, Nagios, What’s up Gold. CA Service Desk Manager, Cacti, Nagios, What’s up Gold Service Desk Manager, Cacti, Nagios, What’s up Gold.

Test Equipment: Smart bits, Adtech and Agilent.

Operating Systems & other technologies: Microsoft Windows Server 2003/2008/2012 R2Windows 7/8/10, VMware virtual infrastructure, Hypervisorsvirtualization and SAN.

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential, Bridgewater, NJ

Responsibilities:

• Responsible for Network and Systems data administration and security.
• Responsible for the installation, operation, and on-going maintenance of the network and telecommunication infrastructure including the associated hardware, software, systems and relationships (vendors, peers, etc.) used to provide services.
• Operational support and troubleshooting production issues of data networking and VoIP throughout the environment.
• Establishes networks by evaluating network performance issues including availability, utilization, throughput, and latency.
• Configuration, Installation and troubleshooting of Juniper Routers like MX104, MX240,MX480 and Security gateways SRX300 and SRX550 series.
• Troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF, BGP & MPLS on CISCO/JUNIPER routers.
• Part of the Data Center migration team, handling server backups and maintaining the server inventory list, getting server up and running after the Data Center migration.
• Providing Level-3 support for the products that is used in client infrastructure like Juniper, Cisco, F5 Load balancers, Palo Alto etc.
• Working with vendors, users, carriers and technical staff on unified capabilities implementation, optimization and ongoing management.
• Develop wireless network infrastructures and make recommendations on systems design, enhancements and optimization.
• Monitor and analyze statistical data to improve system performance.
• Implementing, administering and troubleshooting network infrastructure devices like firewalls, routers, switches, load balancers, wireless access points, security devices and controllers.
• Analyze performance of data network including usage, load patterns and system responses.
• Monitor systems, troubleshoots outages and to ensure optimal system performance.
• Review and produce management level reports on high and critical outages on service performance.
• Provide support in a production environment to minimize system down time and ensure system availability in accordance with business requirements.
• Create and maintain documentation in regard to application server operating procedures and configurations.
• Troubleshooting malfunctions of network hardware, telephones and security systems to resolve operational issues and restore services.

Administrator-Network Infra

Confidential, NJ

Responsibilities:

• Worked as a Network/System Team Lead.
• Facilitates and coordinates with vendors, suppliers and IT teams in resolution of network and systems faults.
• Responsible for leading recovery management process of high/critical severity network incidents, by collaborating with offshore delivery teams (NOC) and client technology & incident control teams.
• Interaction with onsite Engineers as necessary to optimally perform job responsibilities.
• Create and maintain detailed up to date technical documentation.
• Generate MIS (performance, ticket analysis) reports on periodic basis and prepare Task Sheets/Checklist, Induction Manual, Guidelines and Standards.
• Analyze data to diagnose and identify root causes to network issues
• Worked with Red hat Linux tools like RPM to install packages and patches for Red hat Linux Server.
• Set up and administer user and groups accounts, setting permissions for users and Installation, patching and upgrading software packages in LINUX.
• Modified internal infrastructure by adding switches to support server farms and added servers to existing DMZ environments to support new and existing application platforms.
• Configured Client VPN technologies including Cisco's VPN client via IPSEC and ACL to allow only authorized users to access the servers.

Associate-Network Management

Confidential

Responsibilities:

• Implement, support, and maintain 24*7 network services serving as one of the highest levels of escalation for network teams.
• Monitoring network through different monitoring tools like, Nagios what’s up gold, CA Spectrum 9.2, Cacti, and MRTG.
• Developed & designed physical/logical N/W diagrams for client networks and managed Change control and client portals.
• Involved in Incident management team and handled the change management involving configuration changes, new installations, provisioning links, critical network changes & enhancements.
• NMS monitoring for fault updates and initiate steps to recover any system/ subsystem failure in the shortest possible time.

Network Field Engineer

Confidential

Responsibilities:

• Worked as a facility management system that facilitates network by configuring, troubleshooting, and giving Remote support to various sites in the project.
• Maintenance of networking devices, fiber cabling and standalone systems as part of job duties.
• Installation and troubleshoot (DSO, DS2, DS3, SONET, PON, etc.), fiber optics transmission systems.
• Configured Cisco Router series: 7613, 7206, 2821, 2600, 2900 and Switches 6513, 3560G and 2960 series.
• Implementation of VLANs and trucking while maintaining redundancy within the 24*7 NOC.
• Logged detailed information of the steps taken to resolve the issues using a Remedy ticketing system.
• Generate network system availability, bandwidth utilization and health report by CA E-Health 6.1 NMS tool.

Desktop Support Engineer

Confidential

Responsibilities:

• Resolved application issues in Desktops/Laptops as well as patch updated hardware and software.
• Analyze and resolve the issues on Desktop/Laptop/Server and Cisco Routers/Switches.
• Ensured maintenance of system data security and functionality of desktop systems.
• Resolved all computer related problems, monitored and maintained system functionality and reliability by identifying ways to prevent system failures.