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Network/wireless Engineer Resume Profile

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Summary

Network Engineer/Wireless Engineer with over 15 years of strong technical knowledge, concepts and experience in network protocols, supporting remote and telecommunications, hands-on routers and switch configurations, wireless access points, provisioning data, voice circuits extending data circuits and deploying and troubleshooting IP protocols, network planning, implementing, configuring, supporting and testing of networking systems. Exceptional in working interactively with customers at all levels of management.

TECHNICAL EXPERTISE

Hardware

Switches/Routers

Routing Protocols

WAN Technologies

Cisco 2600/2700/2800

AS/400, HP MSM760 Controller Nortel Phone Switch, HP series switches HP Access Points Ruckus wireless Ruckus Access Points Zone Director Controller

HP Switches 7506, 2520 and 5500 SMC 10/100, VLANS

RIP, IGRP, EIGRP, OSPF

Frame Relay, ISDN, ATM, MPLS, PPP, DS1, DS3, OC3, T1 /T3

LAN / WAN

Software

Infrastructure Services

Colubris 320 wireless access HP 2610-24, HP 2610-48 Custom SSID's

SolarWinds, Unicenter Ticket Tracking, Visio, Wireless 802.11 A,B,G,N

DHCP, DNS, SMTP, FTP, TFTP

PROFESSIONAL EXPERIENCE

Confidential

Network/Wireless Engineer

Contractor

  • Provide network upgrade to 900 LAUSD schools' equipment, installing wireless access points.
  • Install / configure HP core switches in MDF and IDF'S
  • Replacing branch hardware with new Cisco HP switches
  • Configure and management of VLANS, 802.1q trunks, HP and Cisco switches
  • Patch CAT5 cables to patch panels upgrade
  • Patch fiber cables from back bone to switches in IDF'S
  • HP Switches 7506, 2520 and 5500
  • Troubleshoot, diagnose and identify failing/failed components through use of testing procedures, instruments and diagnostic software
  • Identify, research and resolve at escalation point of user impacting issues
  • Work for permanent solution on reoccurring network Incidents
  • Conducting root cause analysis on network incident
  • Changing data environment

Rodger Mosqueda Page 2

Confidential

Field Service Engineer

  • Second-level Field Support
  • Support head end equipment / IDF closet equipment
  • Configure, install and document new Customer Network
  • Install / Basic Configuration / troubleshoot Colubris wireless access points with Custom SSID's and encrypted passwords using HP Ruckus Controller
  • Configure Wireless 802.11 a,b,g and n on wireless access points
  • Configure / install / troubleshoot SMC 10/100 switches
  • Install / Extend / Troubleshoot D-Marc / Cabling / set up MDF and IDF racks / fiber Single and Multi-mode
  • Setup / Support Video conference camera and special VLANs
  • Resolving switching related real time performance issues
  • Network infrastructure Implementation from the ground level
  • Remotely commanded and coordinated with Project Manager for new site setup
  • Experience on Layer 3 routing and Layer 2 switching and providing network support
  • Clarified and remedy ticketing system to address customers network related issues
  • Troubleshooting various network related issues, not limited to only service providers Verizon, AT T, and Time Warner Cables
  • Established emergency changes in the network to ensure uninterrupted services
  • Provided accurate and creative solutions to customer problems to ensure customer productivity
  • Documented network changes and updating diagrams accordingly
  • Worked with third party vendors for new project implementations related to network support
  • Deployed networks using dynamic routing protocol EIGRP, OSPF and BGP .

Confidential

Senior Network Technician/Telecommunication Technical

  • Configured, installed and documented new customers 100 networks
  • Installed / Configuration / Troubleshooting for Cisco Routers and Switches
  • Procure from major phone carriers 56kbps, T1, frame relay circuits

Confidential

Senior Help Desk Representative

  • First level mid-range and telecommunications support
  • Downloaded OPRA and remote inventory management system orders to 50 remote locations nationwide
  • Provide PC support to corporate office and remote locations

LANGUAGE

Bilingual: Fluent Spanish/English

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