Software Packaging Engineer/desktop Engineer Resume
Bloomington, IL
SUMMARY
- Over 7+ Years of Professional experience in the IT industry with extensive skill set dedicated to business and system analysis. Experience in System Administration and application packaging, virtualization on windows operating systems.
- Demonstrate an understanding of the application development lifecycle. Familiarity with SDLC (Systems Development Life Cycle) standards.
- Good experience in XP/Win7. Experience in deploying clients, managing software Packages, Software distribution and software metering in a LANDesk, SCCM 2007/2012 environment.
- Extensive experience as an Application Packager (Wise Package Studio) and Network/Windows Administrator, Involving all stages of Systems engineering, including architecture, implementation, and testing
- Expertise in Windows Installer technology, Wise Package Studio 8.0/7.0, Adminstudio 12.02 R2 SP1/11.5, Install shields 2013/2012 spring and Application virtualization using APP - V 4.6, 5.0 Beta.
- Experience in automating the application for software distribution using SMS Installer, SCCM2007/2012 and IBM tools, Installsheild, Adminstudio, Citrix VDI Support, and Group Policies.
- Experience in SCCM Administration and MSI Packaging. Created Active directory groups for the packages. And group policy object (GPO) deployments. Interface with end-user and application tester to troubleshoot and debug application configuration and deployment issues.
- Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
- Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
- Experience working with SFT, SPRJ, OSD, ISO files, customizing OSD files with script and manually edited then to perform registry settings (add/remove registry), ODBC settings etc.
- Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows Active directory services and other facets of NT4 and 2000.
- Creation and Implementation of Transforms (.MST), Merge Modules (.MSM) and Patches (.MSP) within an application package.
- Familiar with debugging tools like Orca, Filemon, Regmon, Setup Quality Tool, Functional testing, performance testing, UAT testing.
- Strong experience in Scripting. Extensively used VBScripts, JScripts, WinBatch and Wise Scripts, PowerShell when necessary.
- Experience in packaging an applications for Lockdown Environment and Citrix XenApp Environment.
TECHNICAL SKILLS
Operating systems: Windows 7 / Vista / XP /2000/ NT / 98/ 95, Windows /NT
Databases: Oracle 11gR2, 10gR2 RAC, 9i, 8i, MS Access, MS SQL Server.
Technologies: Windows Installer (MSI), Active Directory, Windows Script, and Orca, Wise Script, Group Policy (GPO),Win batch/DOS Batch.
Imaging Tools: Norton Ghost, VMware, Boot Magic
Languages: C, HTML, Java Script, SQL & PL/SQL, and VB Scripting.
Packaging Tools: Wise Package Studio, Wise Install Master, Install Shield, Admin studio, Microsoft App v, VMware Thinapp, IEAK, SWV-Symantec Workspace Virtualization, Citrix VDI, VMware View
Deployment Tools: SCCM 2012/2007, Tivoli Lifecycle Lite, MDT2012, Landesk Altiris Notification and Deployment Server.
Troubleshooting Tools: Filemon, Regmon, Procmon, Dependency walker, Beyond Compare, AutoIT
PROFESSIONAL EXPERIENCE
Confidential, Bloomington IL
Software packaging Engineer/Desktop Engineer
Environment: Windows 7 64-bit, Installsheild 2013, Admin studio 2013, Microsoft App v 4.6sp1, 5.0, Orca, Active Directory, Group Policy Objects (GPOs), VB script, Citrix VDI, Thinapp 7.3, Hyper-v, Citrix XenApp5.5, Citrix XenApp 6.0,SCCM 2007, SCCM 2012,MDT, Landesk, AutoIT.
Responsibilities:
- Responsible for creating packages for Win7 64, Win 8.1 bit operating system.
- Responsible for migrating existing XP Packages to Win7 32, Win7 64, Win 8.1.
- Gathering Requirements, Packaging, Testing and Deploying Software packages.
- Creating Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, usingAdmin Studio 2013.
- Installed and configured SQL Server 2012 on Windows 2008 servers.
- Maintained and managed Domain Name Service (DNS) for Active Directory (AD) enterprise.
- Maintained user, group and computer accounts for the Active Directory (AD) enterprise network.
- Experience Active Directory and group policy management, custom template and application.
- Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise.
- Group policy was used extensively for Software deployment.
- Deploying software packages through Batch file using Group Policy.
- Created Active Directory groups for the packages and Group Policy Object (GPO) deployment. Configure and troubleshooting the deployment issues with end user.
- Analyze incidents requests diagnosis and root cause determination for resolution.
- Provide system administration on both XenApp ( 4.5, 5.0 and 6.5) and Xendesktop (5.6, 7.1) installation of the software product.
- Built Thinapp packages by capturing MSI/legacy setup application using VMware Thinapp 7.3.
- Tested and debugged Thinapp packages to make sure that they function properly for all users on the managed Windows 7 64 bit Platform.
- Create and manage VMware Snapshot to facilitate the packaging process.
- Built Thinapp packages for components of Microsoft office …. .
- SCCM 2012 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
- Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
- Identifying and resolving SCCM 2012 deployment issues.
- Keep management, business stakeholders, and project managers informed on deployment progress and/or issues.
- Understand, install, and maintain SCCM 2012 infrastructure.
- Respond to any SCCM infrastructure alarms/incidents and resolve issues.
- Created VB scripts and packages for deployment via SCCM 2012.
- Created SCCM collection using business criteria, package and advertisements,
- Experience in Creating Task Sequences for business application packages.
- Deploying software and driver packages to client environment.
- Manage collection membership queries.
- Generating report templates using Report Builder.
- Creating & Managing software inventory reports using SCCM queries.
- Generating SCCM custom (SQL) reports.
- Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions.
- Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
- Provided infrastructure and design guidance for setting up and maintaining SCCM 2012, Landesk environments.
- Provided Risk Assessment and remediation guidance for SCCM 2012 infrastructures.
- Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.
- Monitored SCCM platform health and mitigated issues as needed.
- Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
Confidential, Jersey City NJ
Application Packager/SCCM Engineer
Environment: Windows 7 32,64-bit, Installsheild Spring 2012, Admin studio 11.5,Microsoft App v 4.6sp1, Wise Packaging studio 7.0 Orca, VB script, VM Ware, IBM’s ISPI wrapper, Citrix XenDesktop, Citrix XenApp4.5, Citrix XenApp 5.5, SCCM 2007, LANDesk.
Responsibilities:
- Worked on Windows XP to Windows 7 Migration Project.
- SCCM 2007 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
- Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
- Identifying and resolving SCCM 20007 deployment issues.
- Keep management, business stakeholders, and project managers informed on deployment progress and/or issues.
- Understand, install, and maintain SCCM 2007 infrastructure.
- Respond to any SCCM infrastructure alarms/incidents and resolve issues.
- Created VB scripts and packages for deployment via SCCM 20007.
- Created SCCM collection using business criteria, package and advertisements.
- Experience in Creating Task Sequences for business application packages.
- Deploying software and driver packages to client environment.
- Manage collection membership queries.
- Generating report templates using Report Builder.
- Creating & Managing software inventory reports using SCCM queries.
- Generating SCCM custom (SQL) reports.
- Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions.
- Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
- Provided infrastructure and design guidance for setting up and maintaining SCCM 2007, Landesk environments.
- Provided Risk Assessment and remediation guidance for SCCM 2007 infrastructures.
- Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.
- Monitored SCCM platform health and mitigated issues as needed.
- Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
Confidential, Milwaukee WI
Application Packager/SCCM Engineer
Environment: Windows 7 32,64-bit, Install Shield, Admin studio 11.0,Microsoft App v 4.6sp1 Orca, VB script, VM Ware, Citrix XenDesktop, Citrix XenApp4.5, Citrix XenApp 5.5, SCCM 2007.
Responsibilities:
- Worked on Windows XP to Windows 7 Migration Project.
- Repackaging third party applications in to .msi format to support company standards and distribution methods.
- Worked on Install shield 11, Adminstudio 11 to create .msi packages to deploy on to windows 7 64bit workstations.
- Created silent installs to various vendor applications and also created Transforms to vendor MSIs using install shield Tuner and Orca.
- Customize different versions Microsoft Office products according to the client requirements.(Used OCT for Office 2007 and 2010, ORK for Office 2003 versions)
- Provided infrastructure and design guidance for setting up and maintaining SCCM 2007 environments.
- Provided Risk Assessment and remediation guidance for SCCM infrastructures.
- Expertise in writing custom actions using VB script.
- Working on yahoo VB template for package deployment along with pre and post install actions.
- Experience in troubleshooting package issues using third party tools like Procmon, beyond compare, Dependency walker etc.
- Analyzing the various technical problems during the UAT and providing timely resolution of issues in both the Citrix.
- Xendesktop and windows environment.
- Installing packages in system context on production build and complete QA testing before roll out.
- Troubleshooting of packaged Applications in both the Windows and Citrix environment.
- Testing applications in different user profiles (Admin and standard Users) make sure that they function properly for all users on the managed Windows 7 Platform.
- Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
- Interacting with end users to perform application functionality test.
- Experience with Adobe Custom wizard to create transform for Adobe products and having very good experience in packaging Adobe creative suite products.
- Worked on VMware sessions for packaging and testing.
Confidential, Bloomington, MN
Application Virtualization/Packaging Engineer
Environment: Windows 7/XP, IE8, Office 2010, SCCM 2007, Citrix XenDesktop, Citrix XenApp4.5, Wise Package Studio 8, App v 4.6sp1 and VMware.
Responsibilities:
- Worked on fast track project and responsible for vitalizing/packaging 220+ apps for windows 7/XP/Citrix environment using APP-V 4.6 sp1 and Wise Package Studio 8.
- Application Virtualization/Sequencing using Microsoft App-V v4.6 for XP, Windows 7 32bit and 64bit and Citrix.
- Created MSI packages for the applications that are not compatible with APP-V (Ex: driver apps).
- Having very good knowledge of sequencing Microsoft Office 2010 and Office addins.
- Repackaged applications using Wise Package Studio 8.0 on Windows 7 32bit and 64 bit.
- Worked on Mofo’s deployment process to conduct deployment test through SCCM.
- Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
- Used OSD hacks or Custom Scripts to do Pre and Post Actions ex: Map Drives, Customize an OSD File to make changes to INI file or Registry using third party tools. Troubleshooting of packaged Applications in both the Windows and Citrix environment.
- Used third party tools Process monitor, Filemon, Regmon, Dependency walker and Beyond Compare to trouble shoot the package issues and also Working with OSD Editor, Soft Grid Log Files to trouble shoot the issues related to virtualized apps.
- Worked on Microsoft’s DSC (Dynamic suite composition) tool to allow virtual applications to interact with each other. (Used for the applications having dependencies. Ex: Addins and Middleware applications such as Java Runt time etc.)
- Worked on wise script to create exe to perform installation and Uninstalling of previous versions if already exist on machine.
- Expertise in creating custom actions using Wise script and VB script to add extra logic to the windows installer packages.
- Created silent installs to various vendor applications and also created Transforms to vendor MSIs using install tailor using VMware to re image the workstations.
- Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
- Account and security management of Active Directory, user profiles, user account policies.
Confidential, Texas
Application Packager/Remediation Engineer
Environment: Windows XP/2000, Install shield 10, Admin Studio Wise Package Studio 8.0, VB script, Wise Script Ghost, SCCM 2007, Citrix, APP-V, Active Directory.
Responsibilities:
- Worked on Windows 2000 to Windows XP Migration.
- Software Application packaging and re-packaging third party applications using Install shield 10, Admin Studio 10.
- Automated Installs using VBScript and Wise scripting. In addition, Installs are automated to be silent so that they can be easily deployed.
- Distributing Software using SCCM 2007 in a large-scale environment.
- Involved in installation and configuration of SMS 2.0 on Windows XP. Involved in SMS server administration to configure SMS packages before the deployment of all the application to the End Users.
- Created packaging standards and procedures for developing efficient and robust packages. Installing and configuring Active Directory and its components.
- Created user ids and Application group ids in Active Directory.
- Worked on improving the package analysis and testing procedures.
- Troubleshooting problems pertaining to Remote installations.
- Using Filemon and Regmon for monitoring the files and registry Keys Accessed by the application and also worked on various third party tools as part of troubleshooting.
- Quality-check all the applications before rollout.
- Automating the creation of packaging and testing builds.
- Worked on Microsoft Soft grid to virtualized applications for Citrix Environment.
- Publishing of virtualized/Re-Packaged application in the Citrix environment for the User to test through the web interface.
- Worked with SFT, SPRJ, OSD, ICO files, customizing OSD files with script commands and Manually edited them to perform registry settings (add/remove registry), ODBC settings etc.
Confidential
Software Developer
Environment: Windows 2000/XP, Wise Scripting, VB scripting, Wise Package Studio, GHOST
Responsibilities:
- Repackaged various applications per specs provided by client to Windows XP desktop environment.
- Deployment and configuration of MS Office 2000.
- Specialized in migration of oracle applications to new desktop standards.
- Created various scripts for packages requiring custom actions during installation.
- VMware Repackaging environment
- Scripting languages used include VBA, VB Script, Install Script, and Wise Script.
- Wise Package Studio was utilized for creation of certain merge modules as it allowed us to pull components out of MSI packages directly into usable merge modules.
- Also performed training of remaining employees on use of WISE for repackaging applications.
- Applications designed for distribution through Active Directory in locked-down environment.
- Supported SMS rollout team with “on-demand” packaging, which included packages that needed last-minute alterations.
- Implemented and revised standards for packaging and administered support as required