WORK EXPERIENCE:

CONFIDENTIAL

Sr. Network Architect

As the primary Network Architect, I was responsible for designing computer networks, including local area networks LANs , wide area networks WANs , the Internet, intranets, and other data communications systems. Created, tested, and evaluated networks.

Primary responsibilities

• Analyze business requirements to develop technical network solutions and their framework.
• Design, test, and inspect data communications systems.
• Perform network modeling, analysis, and planning.
• Install hardware such as cables, hubs, routers, and wireless adaptors.
• Develop technology roadmaps.
• Configure network drivers for software.
• Analyze, engineer, and execute software functions.
• Develop test plans, implementation plans, and project timelines for various projects.
• Manage technology vendors.
• Stay abreast of how technology infrastructures are currently impacting and driving competitors.
• Determine production direction.
• Write functional requirements/specifications documents.
• Assess vendor development/test strategies.
• Perform network troubleshooting to isolate and diagnose common network problems.
• Upgrade network hardware and software components as required.
• Solve complex problems with many variables.
• Worked with all types of network equipment Cisco switches, router and firewalls, Arista switches, D-Link switches, Palo Alto's firewalls and Vyatta routers Brocade .
• On-Call support.

CONFIDENTIAL

Sr. Network Engineer

• Planed, designed and implemented Local Area Network's LAN's , MAN's and WAN's.
• Enhanced and upgraded network environment to support changes and growth within the company.
• Primary duties were to design, test, and evaluate.
• Planed and implemented Disaster Recovery environment DR .
• Worked with Cisco ASA/PIX,ACE, ACS, Router, Switches Nexus , Arista Switches and Palo Alto Firewall.

CONFIDENTIAL

Network Administrator LAN/WAN engineer

As part of a project team, I provide architectural, implementation and operational design support for a broad range of architectural and infrastructure technologies. Working in this role has allowed me to gain a broad knowledge of the following areas: Cisco networking solutions, MPLS WANs, virtual private networks, and firewall platforms. Incumbents in this position were support planning, development, and implementation of the Company's operations facilities around these four areas, including local and wide area networks.

Specialized Job Duties

• Using existing knowledge of IHS Design, IP Voice Wireless standards, assist with the design of new M A sites.
• Using existing knowledge of IHS IP and configuration standards, assist with the installation of new equipment at non standard IHS sites.
• Using existing knowledge of IHS Wireless standards, assist with the installation or re-engineering of non standard wireless IHS sites.
• Using existing knowledge of IHS Voice standards including dial plans, etc, assist with the installation or re-engineering of non standard IHS sites.
• Using existing knowledge of IHS Voice standards, assist with the implementation of Voice equipment at IHS sites.
• Using existing knowledge of IHS MPLS Network, assist with the implementation of new IHS sites.
• Using existing knowledge of IHS BGP and EIGRP Standards, assist with the implementation of new dual homes environments at IHS sites.
• Using existing knowledge of IHS Network Policies and Procedures, assist with the resolution of problems in the IHS Environment.
• Using existing knowledge of IHS Documentation standards, assist with the documentation of the IHS LAN and WAN.
• Using existing knowledge of IHS Procurement processes to continue to drive good relations with the IHS Preferred vendors.
• Using existing knowledge of IHS Field Support and Server Team processes to continue to work closely with other teams to resolve issues quickly
• Using Sustainable Design Environmental Design knowledge, engage with Facilities during a Move, Add or Change of IHS Properties. Knowledge in this field helps with the Design and Location of Network Cabinets/Rooms including cabling infrastructure to best reduce energy and noise.

General Job Duties

• Participate as part of a project team in designing, developing and implementing architectural and infrastructure technologies for the business.
• Participate in developing guidelines and procedures for LAN/WANs, network services, data storage, and architecture and/or desktop environment services and in communicating those to the user community.
• Provide technical support and problem resolution on moderately complex issues in one or more of the following areas: networking, storage, architecture or desktop environment.
• Manage small to medium-sized projects or portions of large projects and assist in resolving issues and planning for new applications and services.
• Identify and recommend opportunities to improve and enhance communication services to internal and external customers.
• Establishes program budget and timelines for small to medium-sized programs or portions of a program manage assigned segment of program within budget and time constraints.
• Monitor and report to management on program status, identify issues that may impede attainment of goals, recommend and implement corrective measures.
• Provide technical direction and training to more junior Technical Services personnel.
• Perform other duties as required.

Specific Job Duties

• Responsible for configuring and maintaining Cisco network equipment, including but not limited to, routers, layer 2 and layer 3 switches, and wireless access points.
• Configure and troubleshoot wide area network connections across MPLS wide area networking.
• Work with senior LAN/WAN engineers in designing enterprise-class solutions for the future direction of the IHS network.
• Configure and troubleshoot virtual private networks utilizing Cisco, Checkpoint, and Juniper security platforms.
• Provide recommendations on workflow and design enhancements to the infrastructure to improve reliability and performance, reduce cost, and anticipate Company growth and acquisitions
• Work closely with the Design and Architecture Team to implement solutions that have been fully designed and tested
• Additional responsibilities will include Level 2 support and monitoring of data networks, including WAN, LAN, and Wireless on a Cisco network.
• Perform moves, adds, changes, deletes on Cisco Call Manager IP telephony platform as needed

Organizational Relationships

• Reported to AMERICAS, EMEA and APAC leadership team.
• Communicated with departmental and business unit personnel throughout the organization to facilitate planning and implementation of technology services.
• Works effectively as part of a project team.
• Interacted with other colleagues at all levels in the conduct of day-to-day activities.
• On-Call support.

External Relationships

• I was also required to interact with external customers in a Technical Services role to help determine most efficient architecture solution.
• Developed relationships with professional organizations, peer groups and industry trade groups participated in industry forums and user groups.

CONFIDENTIAL

Junior Network Engineer

• A thorough understanding of Windows 2000/2003, Exchange, and Networking and Security fundamentals.
• As a member of the support team my job ranged from first to third line support. Net Technical Solutions are Microsoft Certified Partners so we dealt mostly with Microsoft products such as Small Business Servers SBS . I worked in RSA SecurID, an all-round protection for networks against today's complex security threats.
• An excellent knowledge of LAN's, WAN's, Internet, Email is also necessary.
• Logged and managed support requests received via telephone and email from external customers, within the specified time.
• Analyzed customer issues - working towards resolution at first line.
• Provided and test hardware.

CONFIDENTIAL

I.T Support Technician

• Working on a freelance basis, I provided technical support to home users and small businesses. My duties included:
• Troubleshooting PC's problems as well as designing computer systems according to the specific needs of individual customers.
• Provided technical advice to customers whenever necessary on any hardware and software issues.
• Installed modems and wireless communication for home networks.
• Interacted between the clients enabling me to enhance my communication skills and ability to explain complex information in a clear and simple manner.

CONFIDENTIAL

I.T Sales

• Working at a number of busy computer fairs, I was taken on board to promote a range of hardware products and make potential users aware of the changing technologies in the market. My duties included:
• Interacted with customers face-to-face, answering queries and resolving problems in order to retain excellent customer service.
• Responsible for building PC's, installing and fixing hardware and software issues including Windows 95, 98, 2000, XP and Linux Red Hat.
• Promoted a range of technological products to users required excellent communication skills and an ability to relay complex information in a simple and effective manner.