SUMMARY

• Over 10 years of experience Implementing and Supporting Windows NT/2000/2003, Novell and Unix Networking Environments. Excellent understanding and troubleshooting skills in a large - scale enterprise network infrastructure.
• Experienced in LAN/WAN design and implementation including Leased Lines, Frame Relay, ISDN and Switched Ethernet (Fast and Gigabit), Fiber-channel switches.
• Experienced in network, routing & switching protocols including TCP/IP(v4 & v6), IPX/SPX, RIP, EIGRP, OSPF, IGRP, BGP, ISDN, Frame Relay and integrating IP networks with VoIP based voice networks.
• Solid knowledge of Microsoft Cluster services, Information Security, Risk Management principles, Citrix MetaFrame Presentation server, MS Sharepoint Portal services, HP Openview and other similar tools.
• Designed and implemented SAN solutions for clients using the SAN hardware(Fiber-channel switches, HP storage servers) and software components(Windows 2003 storage server, iSCSI). Experienced in technical presentations using Microsoft visio & Powerpoint softwares.
• Experienced in DNS, DHCP, WINS, SNMP, NIS, LDAP, SMTP, POP3, IMAP, NTP, NAT, VPN, BIND, Terminal Services, Exchange Server 5.5/2000/2003 , Citrix Presentation server/Xen desktop, Microsoft Cluster services, and RAID 10/5.
• Implemented successfully Linux Networks - Linux as Email Server, Web Server & Samba Server for Windows network connectivity.
• Handling the large Enterprise networks over more than 15000+ users.

TECHNICAL SKILLS

Operating Systems: Windows NT/9x/XP/ 2000/2003/2008 , Sun Solaris 7/8/9, Red Hat Linux, Fedora, Novell NetWare 5.x/6.x.

Hardware: Cisco Routers and Catalyst Switches, HP Proliant GL360/380, Dell Power Edge servers, Compaq Proliant servers, Dell workstations, IBM Thinkpads. Quantum DLT Libraries, Big-IP(F5), Dell Dimension/Optiplex workstations, Dell/Gateway laptops, Blackberry s 8700/8800 series, Palm Tungsten/Treos, Video Teleconferencing equipment(VSX7000)

Databases: Microsoft SQL 2000/2005. Oracle 8i/9i.

Tools: Treesize pro, beyond compare, httpwatch pro, Idera, Litespeed

Protocols: RIP, EIGRP, IGRP, BGP, TCP/IP, IPX/SPX, SNMP, DHCPSMTP, POP3, IMAP, LDAP. NMAS, DNS, BIND 9

Software Packages: HP Insight Manager, HP Openview, Veritas Backup Exec/ Netbackup, J2EE 1.3 MSOffice, Microsoft Visual Studio .NET, Sharepoint Portal services, BMC Patrol v7.0

PROFESSIONAL EXPERIENCE

Sr Infrastructure Consultant

Confidential, King of Prussia, PA

Responsibilities:

• Testing and Supporting Banking Applications(ASP .Net) in different enterprise environments like Development, QA, Mirror, Stage and production including trade floor support.
• Processing service tickets(using Seapine Test Track) in a large server(around 5000 servers) environment, change management, problem and configuration management. 24x7x365 Application User support. On-call rotation schedules assigned to team members.
• Perfomance Monitoring of servers(application clusters, database, Biztalk and web), event logs and tracking various issues/problems via MS Terminal Services and Windows Perf mon tool. Applying service packs/hot fixes and patches on a monthly basis through SMS 2007 to application and web servers in all the testing and production environments.
• Test and monitor simple web transaction response time and availability using BMC Patrol 7.1. Monitor applications, storage and system devices.
• Creating, running and maintaining thousands of batch job schedules through ADVSYSCON Active Batch software on Web and SQL servers in all regions (1,2 &3). Escalating issues/problems to various GOS (Global Operational Services) teams within King of Prussia or Pittsburgh.
• Actively participated in Data Center migration/relocation including application and business process discovery, scheduling, physical move execution and vendor . Also participated in application migrations from, IIS 6 - 7 platforms.
• Scheduling, Configuring and Maintaining Transmission jobs via Sterling Connect Direct software for clients like SunTrust, Genworth, ETrade, FiServ etc. Setting up NDM/FTP as well as subscribing leased lines via Verizon/AT&T.
• Performing weekly/monthly application migrations (code moves and database fixes/updates) in production environments. Quarterly web site maintenance on a quarterly basis. Monitoring web site traffic periodically using Truesight coradiant.
• Backing up servers using NetBackup software including monitoring backup logs and troubleshooting backup/restore errors. Worked on creating and executing Disaster recovery preventive maintenance procedures at the Philadelphia site.
• Verifying security logs on different region servers for tracking down user logins and logouts to the system, including unsuccessful login attempts. Load-balancing & performance tuning of Web Servers using CSS/ACE load balancers..
• Responsible for complete Active Directory Administration, Network Conversions, Remote Access & System Security using HP Openview, IPsec.
• Installing and configuring s on Windows production and test boxes for SSL connectivity to the portal sites
• Creating and modifying cleanup DOS scripts to VB scripts for automating Windows environment. Creating and maintaining documentation for various operating environments using MS Visio 2003, Wintel etc.
• Installation, configuration & administration of SQL Server 2000/2005 and processes including process monitoring using Idera SQL tool and database core administration. Worked extensively with SQL enterprise manager. Creating databases, tables, views, stored procedures, backup and restoring DBs using Litespeed for SQL software was an integral part of the job.
• Configuring SAN HBA cards on servers including resolving any connectivity issues. Allocation of SAN drive space upto 500 gigs depending on requirement.
• Creating and administering virtual machines using the VMware ESX server 3.5. Worked extensively with VMWare Infrastructure Client and administered Virtual Center 2.5

Application Support Specialist

Confidential, Manhattan, NY

Responsibilities:

• Testing, deploying and supporting security management products in different enterprise environments viz; QA, Staging and production using Repliweb tool.
• Processing service tickets (using Remedy 6.0/7.0) in a large server (around 5000 servers) environment, change management, problem and configuration management. 24x7x365 Application User support in Regions Americas, Europe and Asia.
• Gathering functional requirements for the security (Lumension) product. Preparing technical documentation for release to the various support teams including branch support. Identified users for UAT testing of the product.
• Installed, Configured and Maintained Application servers using Windows 2008 Virtual Workstations application servers on HP DL 580s, Sharepoint team web sites and load balanced the IIS 6.0/7.0 web farm.
• Performed content deployments, both IIS Metabase and .NET assemblies using Repliweb 4.1.1. Configured distribution and replication jobs.
• Assisted and developed a process flow for automating content deployments across various environments viz; QA, Staging and Production.
• Creating and modifying vbscripts, batch scripts for automating Windows environment.
• Deployed security agents (Lumension) via Altiris push successfully on 25,000 clients including laptops, workstations and virtual desktops in Americas region.
• Installed and configured Installation, configuration & administration of SQL Server 2000/2005 clusters and processes including process monitoring and database administration.
• Extensively used Active Directory CSFB tool for issuing group s to facilitate users for application access. Remoting into user machines via Carbon Copy and fixing problems.
• Thoroughly tested the Lumension security product on various USB devices like memory sticks, Blackberry SD cards, smartphones, hard drives etc. Sought user acceptance for the product from the support teams.
• Identified and whitelisted around 50 Blackberry device models including 8800s, 9000s, 9500s, 9700s etc. Used Lumension Security Management Console for report generation executing queries through SQL 2000/2005 databases. Administered and troubleshooted Lumension application server problems.

Systems Administrator

Confidential, Secaucus, NJ

Responsibilities:

• Testing and Supporting gT&E(Global Time & Expense) and eRooms Sharepoint sites / applications in different enterprise environments like development, QA and production..
• Processing service tickets(using Remedy 6.0/7.0) in a large server(around 5000 servers) environment, change management, problem and configuration management. 24x7x365 Application User support in Regions Americas (Region 1), Europe(Region 2) and Asia(Region 3). Two week on-call rotation schedules assigned to team members.
• Perfomance Monitoring of servers(application, database, Biztalk and web), event logs and tracking various issues/problems via MS Terminal Services and Windows Perf mon tool. Applying service packs/hot fixes and patches on a monthly basis through SMS 2007 to gT&E and eRooms servers in all the testing and production environments.
• Test and monitor simple web transaction response time and availability using BMC Patrol 7.1. Monitor applications, storage and system devices.
• Creating, running and maintaining thousands of batch job schedules through Control-M agent 6.2 software on Web and SQL servers in all regions (1,2 &3). Escalating issues/problems to various GOS (Global Operational Services) teams within Secaucus or globally.
• Changing application, SQL and cluster services passwords on a quarterly basis for all IIS 6.0/Application and Database cluster servers based on the enterprise wide information security policy.
• Connecting to Oracle database servers using Oracle Enterprise manager or SQLPlus via Oracle client software for performing application server tasks.
• Performing weekly gT&E migrations (code moves and database fixes/updates) in production environments. Similarly, performing monthly eRooms code moves (extensions deployment) in production environments in all 3 regions.
• Backing up servers using NetBackup software including monitoring backup logs and troubleshooting backup/restore errors. Worked on creating and executing Disaster recovery preventive maintenance procedures in gT&E regions 1, 2 and 3.
• Verifying security logs on different region servers for tracking down user logins and logouts to the system, including unsuccessful login attempts. Load-balancing & performance tuning of Web Servers using CSS/ACE load balancers..
• Responsible for complete Active Directory Administration, Network Conversions, Remote Access & System Security using HP Openview, IPsec.
• Installing and configuring s on Windows and Unix boxes for SSL connectivity to the portal sites
• Implementation and maintenance of DNS services on Linux servers.
• Creating and modifying cleanup DOS scripts to VB scripts for automating Windows environment. Creating and maintaining documentation for various operating environments using MS Visio 2003, MS Project 2003, Wintel etc.
• Installation, configuration & administration of SQL Server 2000/2005 and processes including process monitoring and database core administration. Worked extensively with SQL enterprise manager. Creating databases, tables, views, stored procedures, backup and restoring DBs was an integral part of the job.
• Configuring SAN HBA cards on servers including resolving any connectivity issues. Allocation of SAN drive space upto 500 gigs depending on requirement.
• Creating and administering virtual machines using the VMware ESX server 3.5. Worked extensively with VMWare Infrastructure Client and administered Virtual Center 2.5.

Application / Server Administrator

Confidential, Augusta, ME

Responsibilities:

• Supporting IPHIS (Integrated Patient Health Information Systems) in different testing environments like development, staging, standby and production..
• Processing service tickets (using Footprints) in a large server(around 200 servers) environment, change management, problem and configuration management. Desktop support via LANDESK and in person for all end users locally and remote.
• Monitoring server(application, database, integration and IIS 6.0) event logs and tracking various problems. Applying service packs/hot fixes to IPHIS in all the testing environments. Starting and stopping the weblogic server instances on the server.
• Running scheduled tasks on a daily basis like Msgin, Msgout, MasterETL, Drop create tables and tracing the log files. Escalating issues/problems to Office of Information Technology, State of Maine.
• Changing database schema owner passwords, Web servers, Sun One Directory server manager passwords, batch process login accounts etc..
• Connecting to Oracle database servers using Oracle Enterprise manager or SQLPlus via Oracle client software for performing application server tasks.
• Installing & configuring Terminal Services (Application server mode) and SSL VPNs on Win2k3 servers.
• Installing and configuring BIND 7 DNS server for providing naming service on the IPv6 network and the Internet.
• Installing and configuring Rhapsody licenses on the integration server.
• Configured and monitored WSUS on Windows 2003 server for patch management.
• Monitoring and fixing syncing issues between Application server and integration server.
• Backing up servers using Veritas Enterprise BackExec client software including monitoring backup logs and troubleshooting backup/restore errors
• Verifying security logs on different servers for tracking down user logins and logouts to the system, including unsuccessful login attempts.
• Extensively used RSA Database administration for issuing security tokens to facility users for application access.
• Installing and configuring s on Windows and Unix boxes for SSL connectivity to the portal
• Creating and modifying vbscripts, wscripts for automating Windows environment.

Network Administrator

Confidential, NY

Responsibilities:

• Processing service tickets in a large server (around 500 servers) environment, change management, problem and configuration management. Desktop support via LANDESK and in person for all end users locally and remote.
• Assisted a group of four to five members in Windows 2000 Pro/98/Me rollouts to Windows XP professional.
• Configuration & administration of Windows 2000/2003 and Solaris 8/9 Servers.
• Configured Novell Netware cluster services on a two node DELL Poweredge 2600 servers for file and print services.
• Worked with Windows Active Directory and Novell e-Directory services to maintain facility users and resources. Also worked with iManager to install and configure Novell Netware printers.
• Monitoring and fixing syncing issues between Active Directory and e-Directory using IDM.
• Perfomance Monitoring of servers(application, database and web), event logs and tracking various issues/problems via MS Terminal Services and BMC Patrol v7.0.
• Worked extensively with Novell Groupwise 7.0.1 for messaging services in the facility.
• Configured and maintained MS Exchange 2000/2003 in the facility. Worked extensively with MS Exchange service manager(ESM). Worked with storage groups, mailbox and public folder store administration.
• Responsible for complete Active Directory Administration, Network Conversions, Remote Access & System Security using HP Openview, IPsec.
• Implementation of VLANs and Spanning Tree Protocol on the LAN, using VLSMs, maintaining the network cabling for Ethernet connectivity to workstations using CAT3/5e cables.
• Performed Groupwise maintenance including Post Office Rebuilds, DST Remediations and day-to-day administration.
• Application support for OMH applications like CAIRS, CONCERTS, Meds Manager, RAS etc.
• Installation, configuration & administration of SQL Server 2000/2005 and processes including process monitoring and database core administration. Worked extensively with SQL service manager and enterprise manager..
• Extensively used RSA Database administration for issuing security tokens to facility users for application access.
• Configuring and maintaining Blackberry’s, Palm Treo desktops for users in the facility.
• Writing vbscripts, wscripts for automating Windows environment.
• Configured and maintained Sharepoint team web sites and load balanced the IIS 6.0/7.0 web farm.
• Monitoring and implementing Video Tele-Conferencing service for the facility including troubleshooting using ISDN lines.
• Configuring Toshiba telephones for users including performing AMANDA voicemail backup.
• Installed and configured WSUS on Windows 2003 server for patch management.
• Managing patches, Microsoft and Office updates, Novell service updates, hot fixes on servers including Firmware updation.
• Configured & administered Terminal Services(Application server mode), Citrix Metaframe presentation services on Microsoft XP Professional desktops for remote connectivity of applications using secure gateway.
• Novell server administration through AdRemote console software.
• Backing up Novell servers using Veritas Enterprise BackExec client software including monitoring backup logs and troubleshooting backup/restore errors.

Server administrator

Confidential, Worcester, MA.

Responsibilities:

• Processing service tickets in a large server(around 500 servers) environment, change management, problem and configuration management. Desktop support via phone and in person for all end users locally and remote.
• Configuration & administration of Solaris 9 Sun Fire V480R and V440R servers.
• Configured Microsoft Windows 2003 cluster services on a two node HP DL360 servers for file services. Designed a Microsoft Print cluster services on HP DL360 servers.
• Installed and configured Microsoft sharepoint services with MSDE on the Primary domain controller. Organization of corporate documentation including contacts, meetings using sharepoint services.
• Adding groups and resources under the Veritas Cluster server 4.0.
• Installing and configuring BIND 7 DNS server for providing naming service on the IPv4 network and the Internet.
• Creating and administering virtual servers using the Vmware ESX server, load balancing, moving GSX servers to the ESX farm.
• Developing Shell scripts, Perl scripts for job automation and reporting and scheduling jobs using CRON and AT.
• Installation and configuration of Websphere AS v5.1 on Windows 2000 advanced server SP3 including web and SOAP services..
• Deploying web components (servlets and JSP files) on the Application server..
• Managing patches, Microsoft and Office updates, hot fixes on servers including Firmware updation.
• Configured & administered Terminal Services(Application server mode), Citrix Metaframe presentation services on Microsoft XP Professional desktops for remote connectivity of applications using secure gateway.
• Installation, configuration & administration of SQL Server 2000 and processes including process monitoring.
• Installing and configuring SAMBA services on Linux servers for connecting to Windows machines.
• Backing up servers using Tivoli Storage Manager client software on IBM 800/8300 Storage systems.
• Maintenance of DHCP, DNS and WINS Servers.
• Configuring DFS for sharing folders and files over the enterprise network
• Gathering and preparing technical documentation using Microsoft Visio software.

Network / System administrator

Confidential, Washington DC

Responsibilities:

• Configuration & administration of Windows 2000/2003, Wintel servers on HP DL blade servers and Windows XP Pro work stations including Dell/IBM Thinkpad laptops.
• Installed and configure Microsoft sharepoint services on the Primary domain controller.
• Installing and configuring Solaris 9 on Sun Fire servers including patching..
• Administering and configuring the volumes using Veritas volume managers according to thecustomer requirements.
• Responsible for complete Active Directory Administration, Network Conversions, Remote Access & System Security using HP Insight manager, IPsec etc.
• Worked with system monitor to tune performance thereby identifying potential bottlenecks.
• Configuring & administering Terminal Services(Application server mode), VPN, on Win 2003 servers.
• Load-balancing & performance tuning of Web Servers using Big IP/F5 load balancer..
• Configuring and administering .NET framework application server on IIS 6.0 server. Worked with XML in validating the configuration files.
• Administering and monitoring the Big-IP’s for dynamic load balancing of Confidential web site.
• Installation, configuration & administration of SQL Server 2000 and processes including process monitoring.
• Backing up servers using BrightStor ARCServe backup software.
• Installation and configuration of DNS, NIS and NFS servers.
• Installing and configuring Websphere AS v5.1 on Windows 2000 advanced server v5.1.
• Installing and configuring web and SOAP services on App servers..
• Assisted in deploying applications on Application servers..
• Gathering and preparing technical documentation for a simple disk-to-disk, disk-to-tape HP SAN solution for the production environment.
• Desktop support via phone and in person for all end users locally and remote.

Network / System administrator

Confidential, Boston.

Responsibilities:

• Upgrading Windows NT network to Windows 2003 and Migration of data server using Aelita migration suite including building trusts.
• Working with users.
• Configuration & administration of Windows 2003 Servers and Windows XP/2000 Pro/NT/XP/98/95 work stations.
• Worked with system monitor in .NET application performance tuning.
• Writing vbscripts, wscripts for automating Windows environment.
• Responsible for complete Active Directory Administration, Network Conversions, Remote Access & System Security using HP Openview, IPsec.
• Installing & configuring Terminal Services(Application server mode), VPN, Web Server, Watchguard Firewall on Win 2003 servers.
• Backup, restoring, Load-balancing & performance tuning of Web and App Servers.
• Migration of MS Exchange Server 5.5 to 2000 and eventually to exchange 2003.
• Installation and configuration of RPC over HTTP for Exchange 2003 server services.
• Worked with windows 2003 cluster server administrator to administer clusters. Creating nodes and resources as part of cluster server management.
• Configured and administered Ecommerce 2002 and Biztalk servers for web and SOAP services.
• Configured RAID volumes using Veritas Volume Manager.
• Maintenance of DHCP, DNS and WINS Servers.
• Developing Shell scripts, Perl scripts for job automation and reporting and scheduling jobs using CRON and AT.
• Decommisioning the proxy server v 2.0 and upgrading to Quest WinGate v 6.0 for active directory users.
• Desktop support via phone and in person for all end users locally and remote.

Network / System administrator

Confidential, New York

Responsibilities:

• Upgrading Windows NT network to Windows 2003 and Migration of data from Windows NT to Windows 2003 server using NetIQ migration suite including building trusts.
• Configuration & administration of Windows 2000 cluster servers and Windows XP/2000 Pro/NT/XP/98/95 work stations.
• Working with more than 2000 users and workstations.
• Executing vbscripts and wscripts using WMI.
• Configuration of Sendmail, fetchmail and configuration of virtual user and aliases table for enabling email for users from multiple domains with SMTP, IMAP & POP3 protocol support.
• Implementation & maintenance of IGRP between the head office & branches on CISCO ROUTERS ranging from series using leased lines for WAN connectivity & Catalyst Switches for LAN connectivity.
• Installation and configuration of Sun-StorEdge 3310/3510 Storage Area Network.
• Installing & configuring Terminal Services(application server mode), VPN, Web Server, Firewall on Win 2003 servers.
• Installation, Configuration & administration of Websphere application server, HTTP Web server& Secure way Directory (LDAP) for e-product development.
• Resolving connectivity Windows/Unix issues using SAMBA.
• Monitoring jobs on SQL server 2000 databases.
• Backup, restoring, Load-balancing & performance tuning of Web and App Servers.
• Migration of MS Exchange Server 5.5 to 2000/2003 and maintenance
• Configured RAID volumes using Veritas Volume Manager.
• Maintenance of DHCP, DNS, NIS and NFS servers.
• Installing and configuring Windows installer package for automating software installations.
• Windows and Network administration using HP Openview Network management software.