SUMMARY

• Around 6 years of progressive work experience in IT industry dedicated as a Sr. Application Packager, Desktop Engineer and Deployment specialist.
• Expertise in packaging, troubleshooting and deploying applications targeting Window 8/7/ XP /Vista
• Extensively worked on MSI Application Packaging using Admin Studio 11.x/10.x/9.x/8.x/7.x/, Microsoft App - V 4.5/4.6/5 and WISE Package Studio 8.0/7.0/6.0/5.6/4.6.
• Installation of Citrix presentation server 4.0/XenApp 4.5/5.0 & Citrix Client Tools.
• Expertise in creating Citrix Streaming profiles and publishing Applications to users in Citrix XenApp 4.5/5.0.
• Developed Virtual apps for in-house-client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
• Building ThinApp 4.6 Packages and publishing to view 4.6 Environment.
• Troubleshooting the ThinApp package issues in the existing environment.
• Design and implemented VMware VIEW 4.5 with ThinApp for virtual desktop deployments.
• Extensively worked on all phases of Software Packaging Life Cycle and also involved in Enterprise Software Deployment and Support.
• Hands on experience in developing corporate workflow for Application Packaging Life Cycle, defining packaging standards, creating standard packaging templates and defining windows installer best practices.
• Hands on experience on Windows Registry, File System, Services, ODBC connections, COM objects, Devices, Security, Active directory services and other facets of Windows OS.
• Experience in automating the applications for software distribution using Admin Studio 5.5/8.0/8.5/11.0 , WISE Package Studio /5.6/6.0/7.0, SCCM and Group Policy.
• Created Microsoft Windows Installer packages using Wise Package Studio and Admin Studio. Advertised and managed packages and collections in SCCM environment.
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM, and client workstations; possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
• Extensive experience in design and installation of Microsoft SCCM .
• Migration of SCCM 2007 packages to SCCM 2012 environment using migration tools.
• Upgrades of SCCM 2007 to SCCM 2012 with Endpoint Protection.
• Experience in using Transforms (MST), Patches (MSP) and Merge Modules (MSM).
• Worked on VPN client, RDP.
• Used V-Sphere to manage snapshots and virtual machines to test and work on applications.
• Involved in application rollout from Windows XP to Windows 7 and Windows 8 for large volume of users.
• Experience in Microsoft Application Virtualization (App-V).
• Experience in creating, testing, deploying, troubleshooting and managing MSI installations.
• Worked proficiently on VB, Wise, Batch, Java, Power Shell and Auto-IT Scripts for customizing applications.
• Experience in assisting end users to complete the User Acceptance Testing for the application packages by providing Virtual Session.
• Used several debugging tools like Event Viewer, ProcMon, RegMon, etc to record the status and logs of a process or a file.
• Worked on SCCM 2007/2012 Admin Console and Altiris to deploy MSI Packages into Distribution System
• Experience in creating, editing, customizing and streaming applications using App-V.
• Created user accounts and groups using User Manager for Domains and Active Directory.
• Created application sequences using Soft Grid Sequencing/MS App-V.
• Worked extensively on Installations and UN-Installations using command line options.

TECHNICAL SKILLS

Packaging Tools: Admin Studio 5.x/8.x/9.x/10.x/11.x, Wise Package Studio 4.x/5.x/6.x/7.x/8.x, Install Shield, ORCA & APP-V 5.0,Citrix XenApp,ThinApp.

Deployment and Management tools: SCCM 2007/2012, Group policy & Active Directory.

Operating Systems: Windows 8/ 7/ Vista/ XP

Databases: Oracle 7.x/8.0/9.x, MS Access, Ms SQL Server 2000

Scripts: VBScript, Wise Script, Java Script, Install Script and Auto-IT Script

Debugging Tools: Process Monitor, FILEMON, REGMON and Install rite.

Languages: C,C++,JAVA.C#.Net

PROFESSIONAL EXPERIENCE

Confidential

Application Packager

Responsibilities:

• Created snapshots of base machines for capturing and testing the application.
• Interacting with SME or Application owners for source media and any available installation instructions.
• Worked the entire project from off-shore and communicated with the clients and users on-site.
• Effectively communicated with the on-site team to bridge the gap between the standard practices and communication.
• Helped the on-site UAT team to understand the application properly by conducting a live meeting session via lync.
• Used Admin Studio 11.5 and MSI studio to package Vendor supplied applications to MSI format.
• Creating .MST file for vendor .MSI application according to client requirement & company standards
• Edit the tables and validate the ICE errors by using ORCA and Installshield.
• Created Active-setup on those applications which require importing current user keys and files.
• Used Merge Modules for self-registering files provided they are installing to any shared locations like System Folder, System and Common Files Folder.
• Extensively worked on Custom Actions and used vb Script, batch Script, Auto-IT script to meet the Installation requirements.
• Apply Patches (.MSP), Upgrades for vendor given MSI.
• Giving Permissions using SecEdit and CACLS.
• Created Audit keys to meet client standard practices.
• Used third party tools Procmon, Installrite and Picture Taker as part of troubleshooting.
• Deploying the packaged application Performed Conflict Resolution for packages created by Packagers to see if they have conflicts with other applications and Operating system.

Environment: Admin Studio 11.5, Windows 7, VB Script, ACT tool, VMWARE 8.x.

Confidential

Senior Application Packager

Responsibilities:

• Maintain VMware Workstation snapshot to facilitate the packaging process.
• Created Windows Installer packages (MSI) for applications using Flexera Adminstudio to automate the installation according to End-user customizations.
• Creating transforms using Tuner for vendor installers to implement business rules and to perform any customizations as per the requirements.
• Performing Updates, Hot fix and Upgrades (Minor and Major).
• Performing functionality test to verify there are no know errors or validation errors.
• Performing Application Isolation and Conflict Management to avoid DLL Hell.
• Using various Custom Actions to meet End-User requirement.
• Used VB-Scripts to perform various custom actions such as copy file, run spooler, append files, run dll’s, etc.
• Deployed Packages to the Client using SCCM 2012.
• Closely monitored the process that goes down in SCCM and fixed any errors that had been invoked during deploying to machines.
• Worked on Core Mechanical Applications like AutoCAD Inventor & Mechanical, Pro/E, Catia and Altair Hyper works
• Created silent installs using Auto it scripting and simple command lines.
• Created response files like .iss to automate applications that cannot be captured using Repackager.
• Worked on VMWare Workstation to test the packages and related tasks for package building.
• Testing the application in locked down environment.

Environment: Flexera Admin Studio, Wise Package Studio 8.0, SCCM 2012, VBScript.

Confidential

Senior Application Packager

Responsibilities:

• Performed Requirement Gathering to gather application media and application customization instructions.
• Worked with several users and SME’s to get the source media for the packaging team to package applications.
• Created RG documents for the team.
• Application Review and analysis prior to Re-packaging.
• Created MST’s using Tuner and ORCA for vendor installers to implement business rules and to perform any customizations as per the requirements.
• Involved in testing the packaged application for Windows XP, Windows 7.
• Re-Packaging aiding Tools like RegMon, FileMon, Picture Taker, Install Rite are used for trouble shooting.
• Used Power Shell scripts in Custom action to meet End-User requirements.
• APP-V 5.0 is used to vitalize applications
• Worked with End Users to pre-Test applications and to make further changes if required via NetMeeting or physically meeting them at their location.
• Involved in the deployment process which includesdetailed repackaging documentation, review process, customer interface, testing and follow-up on deployment.
• Coordinated with different groups to deploy software packages.

Environment: Admin Studio 11.5, ORCA, VB Script, VPN Client, VMWare 8.x, Power shell.

Confidential

Application Packager

Responsibilities:

• Creation of Base Operating System Image for rollouts with proper securities and policies according to the company standards.
• Creating ACR Reports for checking compatibility using Compatibility solver.
• Created MSIs for a locked down environment and set permissions on files and registry keys
• Creation of MST’s for vendor supplied MSI’s using Wise Package Studio and Adminstudio Tuner.
• Performed package validation and resolved Internal Consistency Errors (ICE).
• Documented detailed explanation of the ICE errors that cannot be fixed that would cause no effect on the final application.
• Created Custom Actions using Wise Script, VB Script as and when required to add additional functionality to the MSIs.
• Wrapper is created using wise scripting to install the windows installer package.
• Worked on Silent Installs for certain application to automate them for software distribution using simple command lines and response files.
• Used Procmon and Install rite to find files and registry keys in order for application to function properly.
• Peer-reviewed applications that have been packaged by other members of the team to test the functionality and standards of the application.
• Used Well Fargo’s home grown tool called DSL creates application requests, modify packages, organize client tickets for failed packages and deploy applications through it.

Environment: Flexera Admin Studio, Install Rite, Picture Taker, Filemon, Regmon, Wise Package Studio 8.0.

Confidential

Application Packager

Responsibilities:

• Created workstations build records using VMware and packaged applications on VMware Work station.
• Created MSI Packages using Repackager tool for Client Group.
• Used VPN-Client to connect to client server network.
• Created Transforms/Response Transforms using Tuner for vendor MSI’s to implement business rules and to perform any customizations as per the requirements.
• Performed Updates and Upgrades using Upgrade Table (Minor and Major).
• Performed functionality test of the application to check for any possible network names, server names and general information.
• Performing Application Isolation and Conflict Management to avoid DLL Hell.
• Using Custom action to perform specific requirement using VBScripts.
• Created Shims using ACT tool.
• Assigned Permissions using LockPermission Table.
• Used RemoveRegistry Table for clean Uninstallation of the application.
• Before Deploying Performed UAT Testing.

Environment: Windows 7, Admin Studio 11.5, VB Script, Batch Script, Compatibility Solver, Remote desktop.