Objective: To obtain a position that will allow for further growth in the Information Technology field through the application of past education and experience.

SUMMARY

Customer and user services

• 10 years of experience working in the field of Voice Communication Engineering including Data and Voice Networks.
• Provided Engineering and project management function at EDS and General Motors Communication Centers and remote Customer sites.
• Assisted in providing RFP, SOW and BOM documents. Deliverable mainly for General Motors Sites.
• Assisted in Vendor and Voice product selection and contract negotiation..
• Assisted Implementation managers with the site planning, design, engineering work orders and user acceptance test.
• Experienced with Voice products such as Nortel SL1, Sl100, Meridian, Passport, 82x, CT1000, Avaya System 85, 75, 8700, 5ESS. NEC 2400, IBM 5000. Octel 250 Voice mail system.
• Transport system, experience Design and configure. Cisco, LAN WAN product, NET, GDC, Blackbox, New Bridge, CSU, VSU, Inverse Mux, and Picture tel products.
• Cisco Wireless controllers
• Voice Channel Banks, T1, DS3, Fiber OC3and E1.
• MDF, IDF and switch room cable run and floor plan design. Battery backup and UPS integration.

OEM Experience

• Started Career as test engineer at Nortel. Provided engineering design, and built automatic digital circuit board tester.
• Have experience as senior bench tech, PBX system assembly, system test and commission.
• Managed production line and staff. Provided production reports and briefed management.
• Assisted Field Service crew for trouble shooting PBX system failures and recommended solutions.
• Trained Field technicians and junior engineers in company's new product function and integrations,
• Reviewed and provide input in Vendor selection process and present recommendation to the project management..
• At Nortel worked as manufacturing supervisor for the test and assembly of PBX and Telset sub assemblies.
• At Nortel worked as test Engineer and built assembly line electronic testers.

Skills:

• Routers Switches: Cisco 2500 through 7200 series and CSS. Some experience with Cisco PIX-ASA 500, 7x FW
• Routing Protocols: RIP, OSPF, IGRP, EIGRP, BGP, TCP/IP, H.323, X.25, PPP, H.323, ISDN, BRI, PRI, Frame Relay, T1 / T3, ATM,
• Networks: VLAN, LAN, WAN, Data Center Engineering, load balancing F5, Cisco VoIP Networks
• Engineering Tools: MS Office Suite, MS Visio, Auto CAD, Designer, QMS ISO project management
• Test Engineer Custom build Analog digital Circuit Board tester, RF, UHF, VHF, PBX, TDM Hardware, Installation , Test, and Di-commission projects.
• Engineering Test Tool Application software, Oscilloscope, Signal Generator, DVM, Fire-bird, Sniffers.

Work Experience:

Consulting Confidential

• Voluntary Managed, Serviced and Supported IAGD with their networking, electrical, and IT needs
• Due to my continuous drive to be current in the field of Networking, I decided to attend a Cisco CCNA training
• Due to my efforts and solution provided to IAGD's networking needs. I was referred by IAGD to provided similar solutions to a Communication provider Wireless Toys of Fraser and Roseville

Confidential

Network- Engineering Data LAN / WAN

• Design and deployment of Voice Data Engineering and Architecture.
• Acted as project lead in designing, configuring, and implementing Cisco routers and switches.
• Responsible for planning, design and general architecture for the network infrastructure consisting of Cisco routing and switching, and F5 Load Ba lancers.
• Assist with configuring ACL and NAT on the PIX-ASA 500 Firewall,
• The networks included data, voice, and transmission networks.
• Reviewed IOS Software levels and implemented software upgrades recommended by Cisco Systems Block Point project.
• Designed, configured, and implemented Multi vendor Multiplexor Mux's hardware for GM and EDS clients.
• Assisted in designing the Voice network topology for EDS GM .
• Assisted in design perposal of Voice over IP for DOW Chemical using Cisco switches, Voice enabled Routers and Gatways
• Deployments including WAN acceleration solutions to ensure successful implementations without application outages.
• Reviewed and design upgrade existing data voice and transmission hardware and transmission facilities for the data center.
• Worked with Telecommunication carriers to provide voice and data services, and performed test and turn up services for both voice and data circuits.
• Configuring OSPF, EIGRP, BGP, MPLS, VPN, QOS, COS, NAT, PAT, Cisco Load Balancing, routers and switches.
• Coordinate the setup of the Firewall NAT tables. Setup HSRP routers group.
• Coordinate the setup of the AAA servers for as required security authentication, access and password management.
• Assisted with design and implementation of T1 / T3 circuits from end-to-end for GM data center to LEC, including the setup of CSU / DSU and channel banks.
• Develop and propose strategic network initiatives related to the enterprise data network.
• Designed and assisted in implementing new VoIP network for Dow Chemicals North America and Europe sites .
• Assisted in designing the Voice Transmission network for EDS GM account.
• Assist in engineering of upgrades and new installs of the GDX, NET and Newbridge Mega Mux's. Provide circuit provisioning coming into these equipments RS232 and V.35 .
• Assist in engineering of Video Conference Room network setup, using Teleos Inverse Mux, VSU's and Picturetel Video conference room camera and TV.
• Assisted with design and implementation of ISDN circuits and router configuration for GM supplier network.
• Provided design and engineering support for in installing Private Branch Exchange PBX and voice tandem switches into EDS voice-network control center.
• Managed the installation of PBX analog and digital user ports, which also included DID, DOD, WATS, T-1 lines, DS3, FXS, DSO, Basic ISDN, and PRI ISDN.
• Helped fine tune the router dedicate WAN network to the customized Frame Relay/ PVC network.
• Created detailed engineering drawings using MS Visio software.
• Utilized MS Visio to design new drawings and to modify existing Data Center LAN/WAN drawings.
• Used Visio drawings to detail the location of cable tray rails, routers and switches, POP detail, power and UPS, and connections between switch ports to VLAN and serial Ports to the WAN network.
• Routing Protocol used OSPF Open shortest path first , IGRP Interior Gateway Routing Protocol , and EIGRP Enhanced Interior Gateway Routing Protocol customized to the site application of the Routers.
• Provided assistance during the migration of MCI WorldCom at the GM data centers.
• Managed project documents and support for project lead.
• Assisted field service professionals with Users Acceptance and Test UAT issues.
• Assisted in implementing EDS Quality Management System.
• Assisted in coding original Request for Proposal RFP and Statement Of Work SOW during GM transition from legacy system to digital voice network, which included implementing hardware and software for Nortel's SI-100, AT T 5ESS, Rolm 9000 and small PBX switches.
• Assisted in engineering voice mail systems for EDS GM account.
• Design included Sizing of the Lines and the mail Boxes, the Voice mail system being an Avaya Octel 250/350.
• Major clients included GMAC, Dow Chemicals, and General Motors.
• Mentored new engineering staff, in engineering processes and design
• Evaluated vendor product services and delivery schedules, vendors included AT T, Octel, Nortel, NEC, and GM specific suppliers

Confidential

Communication Engineer

• Installed and managed Nortel products, such as CBX 2000, and CTSS 1000.
• Produced floor plan drawings for move and changes as required.
• Provide all software translation to set up changes for trunks and telephones
• Provided weekly PM and CDR reports
• Design customized trunk outage devices to alert disconnect on in coming WATs and DID. This action saved Bechtel lot of money in charges for unused or down IN-WATS circuits from the LEC
• Supervised technical and support staff.

Confidential

Design Engineer

• Assisted in Research development of PBX hardware port cards and Telsets for Nortel products.
• Developed automatic testers for production line doing circuit board test.
• Assisted Field service by going to the customer site for PBX system test and problem resolution.
• Supervised the manufacturing of Nortel hardware.