SUMMARY

• Over 12+ years of experience in IT.
• Specialized in Microsoft Office 365, Microsoft365, Exchange Online. Messaging and collaboration. Office365 Security/SharePoint Online/ One Drive, MS teams, EMS and cloud practice.

TECHNICAL SKILLS

• Microsoft Teams
• Active Directory
• OneDrive
• Office 365
• SharePoint
• EMS
• Access Management
• ADFS
• Yammer
• Hybrid Migration
• Exchange Online
• Desktop Support
• Microsoft Azure Active Directory
• Exchange
• Staged Migration
• Cutover Migration
• Azure AD Connect
• Exchange Server

PROFESSIONAL EXPERIENCE

Office 365 Engineer

Confidential, Richardson, TX

Responsibilities:

• Worked on Office365 security for Azure AD/AIP/ Azure AD premium 2/ EMS/MFA/ app authentication/ Mail flow security and data integration/ ATP/ DMARC and SharePoint compliance and Retention. RBAC and ADRMS with Office365.
• System Administrator and Subject Matter Expert for Email Services (Exchange Online) and Office Applications (Office 365) and one drive. Responsible for establishing and maintaining O365
• Hands on experience with Directory Synchronization, Azure, Office365 Licensing, Exchange Online Protection (EOP), Exchange 2010 to Office365 mailbox migration and troubleshooting types of user mailbox issues.
• Set up the ActiveSync for the mobile messaging services.
• Prepared and Validated Report Like User's Mailbox, active Sync, litigation and License detail on O365
• Done Automation for Data Migration toCloudPlatform
• Set up AD and Exchange Federation, Worked and managed Azure AD synchronization
• Migration of mailboxes from Exchange 2007, 2010 and 2013 servers to Office 365
• Troubleshoot Mail flow issues in Hybrid scenarios
• Managed SharePoint Online Administrator and Providing Technical Support to all request/issues related to Site collection, SharePoint designer and Permission related issue
• Supported the messaging environment in the Cloud (Office 365) and Exchange Servers.
• Supported client admins and users as Technical Advisor and L3 escalation for Technical issues related to Exchange online/One Drive/ SharePoint Online and Teams
• Managed and Monitored Hybrid mail flow and Support of eDiscovery projects
• Technical Support on CISCO IronPort Group Gateway for Centralized message tracking and email filtering, Antispam engine and mange whitelist & Blacklist domain/senders on Gateway
• Serve as the SharePoint Online administrator; Responsible for creating new SharePoint sites and managing
• Administer the O365 Portal and monitor for alerts, status, etc.
• Assist with the creation of policies around the proper use of Office 365 services.
• Experience with Enterprise Mobility features, including Intune (MDM), Azure Rights Management, Azure Active Directory, Azure ATP.

Office 365/Exchange Administrator

Confidential, Irving, TX

Responsibilities:

• Office365 security expert for Azure AD/MFA/ app authentication/ Mail flow security and data
• Support Single Sign - On using Active Directory Federation Services with Multifactor Authentication
• Provide technical assistance on escalated issues related to Exchange online/ SharePoint online and Teams and collaboration services with office365
• Created and deployed global policies related to o365 Exchange Online, Teams, SharePoint, OneDrive, Azure SaaS, Automation and Mobile Device Management (MDM)
• Email Administration with basic level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
• Administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Skype for Business, Yammer, OneDrive for Business
• Configured secured Hybrid mail flow and created advanced governance plan for messaging records in Exchange Online.
• Implemented and configured of Exchange 2013 Hybrid deployment withO365.
• Managed O365 services (Exchange Online, OneDrive, Teams, SharePoint) related operation activities and reporting
• Configured secured Hybrid mail flow and created advanced governance plan for messaging records in Exchange Online.
• Email Account Migration - On-Prem Exchange to Exchange online
• Integrated Azure AD withon premiseAD
• On-Boarded and Off-Boarded the mailboxes from Exchange Online Servers
• Administered and supported Office 365 and MS Exchange policies.
• End to End Support, Administrator and Implementation of the Enterprise Messaging System, Comprising of MS Exchange 2010 with around 80,000 mailboxes, 40,000 Office365 mailboxes and 60,000 mobile users

Office 365 Administrator

Confidential, Charlotte, NC

Responsibilities:

• Handled Compliance Management, E-Discovery and Hold, DLP, Retention Policies and complete Security and Compliance for O365
• Used Powershell to change and update attributes and to accomplish various Exchange Online tasks such as licensing, mailbox management
• Active Directory Preparation, and system clean up
• Created and maintained email addresses and distribution lists in MS Exchange 2010
• Handled the Exchange 2010 having more than 60k Users Provided support on Tickets and Root Cause Analysis of Problems
• Migration of mailboxes from Exchange 2007, 2010 and 2013 servers to Office 365
• Worked as technical lead on assigned projects related to messaging and collaboration services. That include product implementation, migrations, operational standards and procedures
• Provided Support for other Office365 features like Microsoft Teams, Planner, OneDrive
• Managed SharePoint Online Administrator and Providing Technical Support to all request/issues related to Site collection, SharePoint designer and Permission related issue
• Managed Users, Groups and Computer accounts and domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP
• Implemented solutions for Active Directory and messaging infrastructures (including Exchange 2010, 2013, and O365)

System Administrator

Confidential, Irving, TX

Responsibilities:

• Performed User management on Active Directory.
• Extended the Active Directory schema for Configuration Manager 2012.
• Managed, installed and troubleshooting Microsoft windows active directory, DNS, DHCP services on windows server 2003/2008 and 2012 platforms
• Administered Windows 2003 Domains/ Migration performed to Active directory services
• Administered Exchange server 2010
• Created PowerShell scripts to customize installs and remediate common issues.
• Having experience on Installation, Configuring and Managed Active Directory Services.
• Configured File servers, and AD Domain Controllers
• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations

Windows Administrator

Confidential, New York,NY

Responsibilities:

• Installed, Configured and provide Technical Support of Windows Servers.
• Designed, Configured and Maintained AD services on Windows Servers
• Created and Administered Users Accounts, Groups and Security Policies
• Installation & Support on Microsoft platform Windows 7, Windows 8
• Installed, Configured and Troubleshoot Network Systems and Firewalls
• Providing Support to Desktops & Laptops, Experience in Ticket Monitoring Tools Configuration of IP Phones
• Capture & Deploy OS using Business Desktop Deployment Tool.
• Troubleshooting Windows XP issues.
• Installed, Configured and Troubleshoot Network Systems and Firewalls
• End to End coordination of Microsoft Security patch rollouts on Retails Windows Component of the client infrastructure.
• Scripted /Automated Windows Server using Microsoft VB Script and PowerShell.