SUMMARY

• Results - driven professional with over 13 years experience in network design, implementation, support, and project management of medium to large scale LAN, MAN, and WAN data and voice networks.
• Experienced in leading IS, operations, and administrative teams through all phases of large-scale technology rollout including cost analysis, planning, vendor selection and acquisition.
• Provided excellent troubleshooting and problem solving ability which has proven to be of valuable importance especially during system failures.
• Broad and extensive experience with the internet and its infrastructure.
• Experience in Network security solutions and Intrusion Detection and Prevention.
• Experience in designing MPLS, MPLS-VPN and Service Provider Network Infrastructure.
• Extensive knowledge and experience with TCP/IP and various routing protocols: BGP, OSPF, RIP, EIGRP, IS-IS
• Experience with Cisco Call Managers and IP Telephony design and implementation.
• Experienced with IT Planning and Development, Business Systems Implementation and Client Support.
• Diverse knowledge and experience with the following protocols and technologies: HSRP, VPN, IPSEC, Frame-Relay, ATM, ISDN, 802.11 WLAN, SNMP, UDP,VRRP, SONET, VLANs, Multicasting, NAT, AAA, QoS, DHCP, GRE and Microsoft Project.
• Knowledge and experience with various voice protocols and codecs: H.323, SIP, MGCP, G.729, G.711
• Prepared detail case study with network diagram for network enhancement. Prepared documents for all new configurations & installations.
• Demonstrate exceptional analytical and quantitative skills with strong technical background and problem solving abilities.
• Highly energetic, with great ability to work under stress in a fast paced environment
• Self motivated team player with good communication and interpersonal skills
• Experience with Operating Systems like Windows XP/ME/2000/NT/98/95, Unix, Solaris, Visio, Linux, Windows 2000/2003 Server.
• Experience with using ethereal and other Network Sniffer tools to diagnose network issues.
• Experience in Building and managing a Data Center Environment and IP Contact Center.

TECHNICAL SKILLS

Routers: - Cisco Routers 7600, 7200, AS5XXX, 4000, 3600, 2800, 2600.

Switches: - ATM Switches, Cisco Catalyst Switches 3560G, 8510, 6500, 6006, 4000, 3900, 2900, 1900 routers.

Firewalls: - Cisco PIX, ASA, FWSM.

Routed Protocols: - TCP/IP, IPX/SPX, NetBIOS, NetBEUI, NBT, and NWLINK.

Routing Protocol: - BGPv4, OSPF, ISIS, EIGRP, IGRP, RIPv2.

Security Protocols: - IPSec, PKI, ISAKMP, RADIUS, PPP, TACACS+, Cisco IDS, Proxy.

Service Protocol: - SMTP, FTP, TFTP, DNS, DMZ, WINS, NDS, Active directory, VoIP, QOS, RAS.

WAN Technologies: - T1/T3, ISDN, ATM, FDDI (Optical Fiber), Broadband, CSU/DSU, MPLS.

Network Management: - SNMP, HP Open view and Cisco Works 2000.

Systems: - HP, IBM, Mainframes, Dell, Compaq, Confidential Bell, Gateway.

Transport: - OC-3, OC-12, OC48, OC-192, DS3, T1/T3, 1 GigE, 10 GigE.

Bandwidth Manager: - Packeteer, Concord.

Operating Systems: - Windows NT/2000/XP/CE, Linux and UNIX.

Remote Access: - Frame relay, PPTP, L2TP, V.34, LAT, Wireless, LDAP, LAPB and X.25.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Network Engineer/Integration Engineer Specialist

Responsibilities:

• Participates, as needed, as a technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the end solution.
• Lead identification of business and technical network requirements for IPTV networks
• Designed and implemented the migration of existing network service unto a new MPLS IPTV backbone on an OC-48 ring.
• Debugs complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.
• Assists and advises network architecture engineers and works as part of implementation team. Performs on-site product adaptations or enhancements to installed product
• Maintains project status and reports regular updates to Senior Project Managers. Prepares reports on problems encountered and methods of resolution applied ensuring overall system integrity and reliability.
• Provides technical field support for Customer Test and Evaluation teams on new or deployed networks. Coordinates upgrade programs for Tier 1 customers (including generation of MOP).
• Provides follow-up support in disseminating technical information on specific applications to customer's employees.
• Prepares technical architectural and implementation design documents and works with the Project Managers to develop the Implementation plan.
• Interfaces with Alcatel Customer Account Teams, Business Units, Architecture and Project Management teams for technical consultation and customer support concerns
• Co-ordinates the Super Hub office (SHO) and Video Hub Office (VHO) rollout nationwide for assigned regions

Environment: Alcatel Service Router (7x50), Alcatel DSLAM 7330, Juniper ISG Firewall, MPLS, BGP, OSPF, Frame-relay, ATM, VLANs, Microsoft Project Server, Visio 2003, PIX Firewall, Cisco Works 2000, Alcatel SAM Manager.

Confidential

Sr. Network Engineer/FTTP Consultant

Responsibilities:

• Worked with Field Tech to deploy Cisco 3662, 2621 and 2610 Routers and Cisco 2950 and 3750 Switches for FTTP deployment throughout the west and East region.
• Configure, Test and troubleshoot T1 connectivity between, remote, stub and Hub office with the CO/Bunker in the west and east region FTTP deployment.
• Worked in conjunction with Engineering on Pegas orders for Async port assignments for Access-Max OLT, Motorola, Cisco 6509, and Juniper ERX console access.
• Worked with engineering on Pegas orders for any switch addition and switch port turn-ups in the west region.
• Deployed routing protocol in within the core and edge routers within the OSN network. Implemented protocols are IS-IS, OSPF and BGP within the Confidential Management Network.
• Implement and deploy under High-risk control, HSRP redundancy routing protocol between existing routing network and the new redundant network created for the FTTP deployment.
• Provide 3rd level Technical support to command center to resolve routing and switching trouble calls in the west and east region.
• Update Remedy records with all new async port turnips and switch addition within the OSN west region networks.
• Work with the Network creation team in troubleshooting network access to all FTTP deployed Juniper ERX and Cisco 6509 devices.
• Detail and implement project and resource management during all scheduled turn-ups enabling interdepartmental workflow between each department.

Confidential

Network Engineer

Responsibilities:

• Confirm and route IPs assigned for client use - route parent pools of IPs when necessary to activate client's connection. Confirm all other client assignments (vp/vc, DLCI). Concord Bandwidth reporter to analyse bandwidth usage and availability
• Provide Service Level Expert assistance for Datacomm technicians, field engineers and clients' WAN consultants to ensure proper configuration of wide variety of routers and transport types and proper configuration of circuits leading to successful customer connectivity.

Confidential

HP Open View consultant NOC Manager

Responsibilities:

• Responsibility Summary: Implementation and maintenance of HP OV Operations 7.20, Configured and monitored clients network, using Openview 7.01 on windows 2000 platform, Ovagent install and upgrade on managed servers, define metrics properties in Openview Reporter, Watchguard and Cisco PIX firewall VPN solution.
• Provided to clients a One stop all call solutions support for traps, event and warning alarm as notified by management station.
• Provided Windows XP and 2000 client and Server Administration, UNIX.
• HP Omniback-upII and Veritas backup administration and Remote support of users all the way to the Desktop.
• Produced network health report for each of the clients supported at the NOC. Used SMS, Citrix Metaframe software with thin client installed on clients server and power users for connectivity to the NOC for software, patches installation, and deployment

Confidential

Technical Support Level II

Responsibilities:

• Provided second level call center’s Technical support for Confidential DSL customers. Dial-up networking, TCP/IP, routing and VPN issues for customers.
• Provided good customer relation, create and analyze trouble ticket using Remedy and Oasis Action Management software and also Confidential ’s proprietary DSL Network management systems.

Confidential

Advance Core Network Engineer

Responsibilities:

• Responsibility Summary Designed and Implemented Enterprise Networks. Installed, configured and maintained ATM and Frame Relay switches for Service Providers and Telecommunication companies.
• Coordinated presale design, physical installation of switches, and managed these switches with UNIX (Solaris) \HP Openview NMS Naviscore, which is been installed on Sun Sparc Stations and E450 server Platform.
• Managed materials and human resources on deployed clients’ project to ensure customer satisfaction and productivity. Configured necessary QoS, Trunking, and traffic patterns, in building circuits for Voice network interconnecting with clients’ installed PBX systems. Configured necessary class of service to ensure customer uptime and Billing accuracy.
• Provided first level technical (TAC) phone-support from NOC to quickly resolve clients’ hardware and software problems in ensuring required network uptime. Used Sniffer protocol analyzer to troubleshoot network for bandwidth utilization, congestion and Network Availability.
• Worked with various clients engineer to install Confidential ATM switches using worked out Trunking, dial plans and least-cost routing principles, interoperating with different vendors’ equipment for best quality voice traffic. Provided consulting service in design, implementation and building of networks using different vendors’ equipment, predominantly Cisco Networking and Microsoft Software to enhance interoperability within LAN, WAN, VoIP and VPN solutions. Frequently deployed on short notice to Service Providers network locations internationally to install equipment and resolve problems.