SUMMARY

• Expertise in Application Packaging using Installshield AdminStudio 10.5/11.5/12.0 , AdminStudio 2015 Express and Wise Package Studio 4.x/5.x/6.x/7.0.
• Strong Experience in Flexera Packaging tools for application packaging on Windows environment.
• Expertise in Creating sequences in Microsoft Deployment Toolkit 2013 (MDT) to deploy Operating Systems, Applications and Drivers.
• Strong Experience on User State Migration Tool 5.0 (USMT) to Backup and restore User profiles, Outlook Data (PST’s, Signatures), Printers and Network Shares during OS migration.
• Experience in working with Custom Actions using PowerShell Scripting, VB Scripts, batch scripts, Install Scripts to customize the applications.
• Good knowledge in creating or upgrading virtual applications using App - V 4.5/4.6/5.0 sequencer.
• Experience in customizing and deploying applications using PowershellAppDeployToolkit.
• Experienced in creation of Silent installers, merge modules, transforms, basic msi project installer, and Installscript msi installers.
• Used Orca for MSI conflict resolution and performing ICE validation.
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, and Security, Windows 2000 Active directory services and other NT4 and 2000 versions.
• Worked on VBScript, Batch Script, and AutoIT Script.
• Used various debugging tools like Procmon, Regmon, Regdll viewer and Process monitor.
• Worked on various Application packages for Windows XP Professional and Windows 7 32-bit/64-bit and Windows 10 64-bit.
• Expertise in using Orca, Filemon, Regmon, In-Control tools to debug runtime problem in a locked down environment.
• Experience in automating the applications using WISE Package Studio 7.0, AdminStudio & SoftGrid Sequences using MS App-V 4.6 sp1.
• Good knowledge on VMWare Workstation and Ghost.
• Expertise in creating signed Certificates in order to install Unsigned Drivers.
• Good Knowledge on Creating Shims using Application Compatibility Toolkit (ACT) and installing shims using SDBINST
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2003 Active directory services and other facets of XP.
• Worked on various Application packages for Windows NT 4.0, Windows 2000, Windows XP Professional, Windows 7 and Windows 10.
• Experience in SCCM2012, SCCM2007, SMS Administration.
• Troubleshooting/Problem solving skills and providing Technical Support.

TECHNICAL SKILLS

Packaging Tools: Install Shield and Admin Studio 2015, Wise Package Studio8.0/7.0, Windows Installer, App V4.6sp 1/4.6/4.5/5.0 SP1

Deployment Tools: Active Directory, Group Policy, Zenworks, Landesk, SMS 2003, SCCM 2007, SCCM2012

Migration Tools: USMT 5.0

Imaging Tools: MDT 2013, VMware Workstation, MS Virtual PC, Symantic Ghost

Operating Systems: Windows 10, Windows 7, Windows XP, 2000, NT, Windows 2000, 2003 server

Languages: C and Perl

Databases: MS Access, Oracle, MySQL

PROFESSIONAL EXPERIENCE

Confidential, MN

Sr. Application Packager

Responsibilities:

• Using Installshield AdminStudio 2015 for packaging third party vendor applications and several Medical devices software in MSI format for both Windows 10 and windows 7 platforms.
• Utilizing the Install shield new feature to build driver packages within msi.
• Performing the Assessment on source to work with windows 10 and then after automating the application according to the requirements.
• In order to manage the Work flow for IT Service Management, using Service Now.
• Create Silent automation for the packages to install and uninstall. Mostly used PowerShell AppDeployment Toolkit for the silent deployment.
• Migrating applications from Windows 7 (32-bit and 64-bit) to Windows 10 compatible version.
• Managed PowerShell Scripts, VBScripts and Autoit scripts to implement these scripts in custom actions for packages requiring special needs that are not possible with packaging tool.
• Create New collections for newly created packages on SCCM2012 Console.
• Used SCCM2012 to deploy Applications to the user’s Software Center.
• Deploy packages through SCCM 2012 to appropriate collections and test the install and uninstall through Application Catalog.
• Troubleshooting with the packages, which are not deployed through SCCM
• Testing the application in both user context and admin context environments before sending the application to QA.

Environment: InstallShield AdminStudio 2015, Windows 7, Windows 10, VMware 10.7, SCCM 2012, VB Script, PowerShell Script, PS AppDeploy Toolkit, HP Service Now, Orca, Application Compatibility tool kit, Procmon.

Confidential, CA

Sr. Application Packager

Responsibilities:

• By using Installshield Admin Studio 2015 Express packaged the third-party vendor applications and several Medical devices software in MSI format for Windows 732 bit platforms.
• Validated media files prior to testing the applications.
• Troubleshoot pre-install and post-install errors for applications in both 32 and 64-bit machines.
• Migrating applications from Windows 7 SP1 to Windows 10 compatible version.
• Responsible to create windows10 image according to Client policies and customizations.
• Created USMT 5.0 tool to backup specific folders from the client machines and restore the data accordingly after the operating system migration.
• Created transforms (.MST) using Admin Studio 2013 to the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Worked with the end users to troubleshoot problems with the packaged applications
• Used PowerShell scripting for automating Applications and Customizations.
• Quickly rollout new installations on user’s Client Machines using SCCM 2007.
• Worked onCreating/Testingnew Application Packages in MSI format.
• Packaged applications are deployed through SCCM 2007 and managed by Group Policy.
• Working withWise Scriptsand VB scripts for the package building and automation.
• Used HP Quality Center for IT service Management to receive work orders from the requesters.
• Captured Windows 10 OS customized image and deployed to the several Client machines using MDT 2013
• Created multiple Task sequences in MDT 2013 to detect the model and inject drivers appropriately during Windows 10 OS Deployment.
• Supporting in build and designing of Standard Operating Environment (SOE) for workstations.
• Implementing Virtual Desktop Infrastructure (VDI) for Operating System Provisioning to reduce costs.
• Performed root cause assessment and remediation of large-scale problems to reduce overall system failures as applicable.

Environment: InstallShield AdminStudio Express 2015, Wise Packaging Studio, Windows 7, Windows 10, VMware 9.0, SCCM 2007, VB Script, Wise script, PowerShell Scripting, App Deploy Toolkit, MDT 2013, Virtual Desktop Infrastructure (VDI), IBM Lotus Notes, Orca, Active Directory, Group Policy, Application Compatibility tool kit.

Confidential, MN

Sr. Application Packager

Responsibilities:

• By using Installshield Admin Studio 2013 packaged the third party vendor applications and several Medical devices software in MSI format for Windows 732 bit platforms.
• For IT Service Management used HP Quality Center to manage the Work flow.
• Create Silent automation for the packages to install and uninstall. Mostly used Autoit Script, VB Script and Batch Script for the silent deployment.
• Working on various applications to build MSI packages, and by using Application Compatibility tool kit, program Compatibility assistant is suppressed for several packages for the Silent automation.
• Migrating applications from Windows XP SP3 to Windows 7 compatible version.
• Managed VBScripts and Autoit scripts to implement these scripts in custom actions for packages requiring special needs that are not possible with packaging tool.
• Added newly created packages to SCCM2012 Console.
• App Deploy Toolkit is used to make silent install for the packages and it can also be used to create interactive prompts for the users which are related to the package.
• Deploy packages through SCCM 2012 and test the installation and uninstall through Application Catalog.
• Find the Defects in packages and Update the SCCM content for that package and again deployed through SCCM 2012
• Monitoring performance and health of applications using System Center Operations Manager (SCOM)
• Used Citrix XenApp to stream virtual applications securely to the user’s desktops
• After analyzing and creating the silent deployment for package, documentation is done accordingly.
• Testing the application in both user context and admin context environments before sending the application to QA.
• Used SCCM2012 to deploy Applications to the user’s Software Center.

Environment: InstallShield 2013 AdminStudio 11.5, Windows 7, Windows XP Professional, VMware 9.0, SCCM 2012, VB Script, Citrix XenApp, App Deploy Toolkit, HP Quality Center, Orca, Application Compatibility tool kit, Procmon, AutoIT 3.3.8.1.

Confidential, MN

Sr. Application Packager

Responsibilities:

• Repackage both In-House and third party vendor applications in MSI format using Install shield 2012 Admin Studio 11.5 for both 32 and 64 bit platforms.
• Utilize BMC Remedy IT Service Management to receive work orders from requestors.
• Create silent and automated installation packages from requested documentation.
• Working on various applications to build MSI packages, using Transforms (MST), and Patches (MSP) according to the package requirement.
• Working on migrating applications from Windows XP SP3 to Windows 7 compatible version.
• Write VBScripts and implement these scripts in custom actions for packages requiring special needs that are not possible with packaging tool.
• Create package suite documentation for the applications with the information required for install/uninstall process.
• Use SCCM for internal testing.
• Work with solution architects, line of business staff and project teams to automate the delivery of software and other customized solutions.
• Testing the application in locked down environment before sending the application to QA.
• Troubleshooting complex desktop applications by using tools such as Filemon, Regmon to debug application issues.

Environment: InstallShield 2012 AdminStudio 11.5, Windows 7, Windows XP Professional, VMware 9.0, SCCM 2012, VB Script, BMC Remedy IT Service Management 7.6, Orca, Filemon, Regmon.

Confidential, Danville, PA

Sr. Application Packager

Responsibilities:

• Validated media files prior to testing the applications.
• Performed test installation for various applications in Windows Server 2003 and 2008 R2 32 and 64 bit machines prior to sequencing.
• Troubleshoot pre-install and post-install errors for applications in both 32 and 64 bit machines.
• Sequenced Standard applications in both Windows Server 2008 R2 64 bit and Windows Server 2003 R2 32 bit clean machines using Microsoft App-V 4.6 sp1.
• Created App-V packages for various standard applications for publishing.
• Sequenced various applications as a middleware, Add-on or Plug-ins for primary applications.
• Used the Dynamic Suite Composition tools to link the middleware packages and Add-on or Plug-ins to their parent application.
• Used Admin studio 10.0 to package and repackage legacy applications which were unable to get virtualized.
• Created VB Scripts to automate installations and make necessary changes during and after installation and uninstallation.
• Used various tools like Procmon, Regmon and Event viewer to help troubleshoot the errors.
• Used Microsoft Orca to edit the msi as needed.
• Successfully published the App-V Packages using App-V Management Console in Production environment.
• Added newly created packages to SCCM2012 Console.
• Used SCCM2012 to deploy Applications to the user’s Software Center.

Environment: Admin Studio 10.0, Install Shield 2011, Orca, IBM Lotus Notes, VM Ware 6.5, VB Script, Windows 7, Windows XP SP3, SCCM 2007 SP1, SCCM 2012.

Confidential, Muscatine, IA

Sr. Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Install Shield Admin Studio 10.0
• Involved in testing the packaged application for Windows XP SP2.
• Worked as an application steward to produce the installation instructions needed to package an application. This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts.
• Worked on converting the applications which were packaged using old SMS into Windows installer packages.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Extensively tested the applications before rolling out to UAT.
• Used Orca for editing and validating the MSI packages
• Worked on virtualizing the applications using App V
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 6.0 Software for having clean base OS for packaging and testing.
• Packaged applications are managed by Group Policy and Deployed by SMS Tool.
• Managing User Privileges and policies at a granular level using AppSense Application Manager.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages

Environment: InstallShield AdminStudio 10.0, Windows XP, Windows NT, VMWare Workstation 6.0, SMS Installer 2.0, Orca, Filemon, Regmon, Group Policy, SMS, SCCM 2007, VB Script, Wise Script.

Confidential

Application Packager

Responsibilities:

• Created Windows Installer packages (.MSI) using Wise Package Studio 6.0
• Worked onMigrating Windows NT 4.0/9xpackages intoWindows XP .MSI (Windows Installer)packages.
• Worked onCreating/Testingnew Application Packages in MSI format.
• Worked onWise Package Studio 6.0andAltirisProfessional to repackage, build the application packages.
• Accomplished Centralized distribution of packages usingSMS 2003.
• Maintained the database for the status of the packaging withMSIPackages
• Working on Various applications to build MSI packages and usingtransforms (MST), Merge Modules (MSM) and Patches (MSP)according to the package requirement. Also working on Silent Installsfor certain application to automate them for software distribution.
• Working withWise Scriptsand Calling C functions for the package building.
• Interacting with Users/Application owners forApplication Packaging/Distributionsupport for the implemented packages.
• Created Custom Actions that add additional functionality to an MSI using VB Scripts.
• Working with the Ghost Imaging software for creating the images.
• Worked on Creating/Testing new Application Packages in MSI format.
• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Experienced in using the Utilities like Filemon and Regmon to resolve the issues with MSI packages.

Environment: Installshield Admin Studio 7.5, SMS 2003, Ghost, Windows NT 4.0, XP, 2000 Terminal Server Edition, Active Directory

Confidential, Dallas, TX

Application Packager

Responsibilities:

• Creation of new Windows Installer packages and repackaging of existing Windows Installer packages of support application upgrades and compatibility with Microsoft XP.
• Create Transforms (MST) to customize existing MSI files. Work with Properties to customize MSI installs for different situations.
• Used Install Shield Admin Studio 8.5 for creating packages apart from using silent installation methods.
• Worked with Microsoft Virtual PC 2004 to build workstations.
• Used Windows Installer SDK development tool kit like Orca to work with MSIs and debugging for package review/cleanup.
• Converted previous Application Packages that were created with Altiris which created EXE packages.
• Wise Script is used to support the customizations.
• Performed software distribution and patch management to Windows desktops, laptops, and Citrix servers.
• Coordinated with different groups to deploy software packages.
• Created SMS Packages and push to Test Workstations for SMS Test.
• Performed root cause assessment and remediation of large scale problems to reduce overall system failures as applicable.

Environment: Install Shield 2008, Admin Studio 8.5, Windows XP (SP2), Orca, Wise Script, SMS Installer 2.0, Altiris, Microsoft Virtual PC 2004.

Confidential

InstallShield Engineer

Responsibilities:

• Supported manufacture work group on issues regarding hardware and software installation configurations.
• Designed and maintained all InstallShield installation modules for a biotechnology company.
• Configuration management of installation packages for the current Cellomics software product line.
• Created MSI scripts using InstallShield for Windows development tools and Wise Install System.
• Developed and maintained OEM pre-installation of client server software for Windows NT/2000, Windows 95/98 and Windows XP Professional operating systems.
• Designed and maintained unattended installation of standard and all development software tools to be used by software engineers.
• Used Visual Basic script to automate rollout processes. Used SMS tools during software distribution to install and upgrade anti-virus software and software development tools.
• Involved in testing the database for queries that were generated and handled the performance issues effectively.

Environment: Installshield Admin Studio 5.5, SMS Installer 2.0, Ghost, Windows NT 4.0, XP, 2000Terminal Server Edition, Active Directory.