DID Ambassador Resume Minneapolis, MN - Hire IT People

SUMMARY

Energetic, personable and hardworking customer service professional with excellent communication skills.
Skilled at building positive relationships with others, problem - solving and working quickly and efficiently.
Able to work with minimal supervision and perform several tasks at once.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Sales Associate

Responsibilities:

Greeted guests with a gracious smile and helped them locate products based on their needs and preferences
Maintaining current knowledge of products sold
Skillfully guided customers from the beginning to end of their sales journey

Confidential, Minneapolis, MN

DID Ambassador

Responsibilities:

Create a friendly, welcoming environment for everyone.
Provide maps, guides, directions and recommendations on things to do and see downtown.
Pick up litter, remove graffiti, pull weeds, water plants and pressure wash sidewalks.
Serve as an extra eyes and ears for the police and first responders.
Connect people in need with social services programs.

Confidential, Memphis, TN

Shift Manager

Responsibilities:

Controlled all safe activity, including counting cash and setting up team members’ positions at registers.
Led orientations and trained new team members on all aspects of the job including food preparation, cleaning and maintenance, dishwashing.
Cleaned and detailed entire restaurant, ensuring a safe and healthy environment for guests.
Meticulously maintained inventory counts at beginning and end of shifts.
Completed Running Better Shifts Workshop.
Trained crew members on the basics of food safety including hygiene, cross-contamination, and food poisoning risks and prevention.

Confidential, Minneapolis, MN

Call Center

Responsibilities:

Respond to high level inbound calls and follow scripts with scripted answers to frequently asked questions.
Entered data using the company’s database software.
Kept client personal calls and information confidential.
Strived for one-call resolution of clients issues built client satisfaction and loyalty.