SUMMARY

• Highly effective, results - oriented, and personable IT professional with 16+ years of industry experience with a proven ability to build, lead, and motivate diverse teams both locally and globally.
• Standout problem solving skills and the capability to visualize full strategic plans and align IT initiatives with corporate vision.

AREAS OF EXPERTISE

• Technology & Business Strategy
• Analysis
• Process and Policy Implementation
• System Migrations/Integrations
• Active Directory
• Global Initiatives
• Resource Planning
• Vendor Management

TECHNICAL SKILLS

Operating Systems: Windows Server 2008 R2/2012, Windows 7/10, Mac OSX

Virtualization: VMWare, Microsoft Hyper-V

Scripting: PowerShell, VBS, Kixtart

Customer Service Software: Remedy, Service Now, Clarify CRM, Numara Track It, Kaseya

Email Systems: Microsoft Exchange 2000 > 2013, Microsoft O365

Telecommunications: Cisco Call Manager, Cisco Unity VOIP, Toshiba CIX/Strata

Backup /Recovery: Veritas Backup Exec, Symantec Backup Exec, Datto, Double-Take DR, ABS

Monitoring: SolarWinds, WhatsUp Gold

Networking: Cisco Switching and Routing, Cisco ASA, SonicWall ASA, VPN, WAP, WLAN, LAN, WAN, TCP/IP, FTP, DNS, DHCP, WAN Optimization, RSA

Software: Microsoft Visual Studio, SQL Server, Microsoft SharePoint, Lync, Citrix XenApp, XenDesktop, Metaframe, MetaLogix for SharePoint, ManageSoft, Flexera AdminStudio, Wise Package Studio, Symantec Endpoint Protection, Trend Micro, WSUS, SCCM

PROFESSIONAL EXPERIENCE

Confidential, Norwalk, CT

IT Project Consultant

Responsibilities:

• Maintenance and administration of approximately 450 remote servers using Kaseya RMM.
• Secure access using two-factor authentication technology. DUO and My1Login.
• PCI compliance scanning using Cloud based Tenable Nessus Security.
• Build ESXi Host servers and virtual instances using VMWare.
• Verify and maintain Cloud based Sophos Server Protection on all servers.
• ABS Backup maintenance and administration.

Confidential, Trumbull. CT

Sr. IT Specialist

Responsibilities:

• Hands on OS build outs and configuration of new Server hardware to replace end of life servers and software.
• Work with Citrix team to manage day to day issues and Citrix server builds.
• Virtualization of servers using VMware 5.5 and working with storage team to allocate SAN storage when needed.
• Use of PowerShell scripts to handle legacy scheduled tasks and update older script functionality.
• Extensive network ACL planning and verification testing for all server subnets dealing with isolated networks to protect client credit card information.
• Migration of Application Services and FSMO roles to new servers.
• Active Directory metadata cleanup and reorganization using PowerShell and Microsoft tools
• Identify and migrate application dependencies to point to new servers.
• Coordinate and develop technical reviews with several team stakeholders and define/refine project objectives.
• Select the best course of action to attain the project goals and deliverables.
• Maintain an issues list and communicate key issues to project sponsors, key stakeholders and IT management.

Confidential, Stamford, CT

Principal Consultant

Responsibilities:

• Assist the company in organizing, upgrading, and securing Infrastructure along with cost cutting initiatives and company goals.
• Provide day to day operations management and customer support where needed.
• Management of OU and user accounts using PowerShell, VBS, and other scripts.
• Introduced Microsoft Hyper-V to consolidate outdated server hardware and upgrade server software to 2008R2 to meet functional level upgrade requirements.
• Organized and consolidated Active Directory OU structure to support newly implemented Group Policies and ease of management.
• Deployed Windows Azure AD Synchronization tool, (DIRSYNC), between AD and Cloud based O365.
• SharePoint cleanup and organization. Created and maintained internal sites for several different departments.
• Introduced Network Monitoring using Solar Winds
• Troubleshooting EPICOR ERP system issues.
• Management of Sonicwall Network Security Appliance
• Licensing management and renewals including Adobe, Microsoft, Certificates, Web
• Configuration and maintenance of Toshiba Phone System.
• Upgraded management tool to Strata CIX Network Emanager for Windows 7
• Support of MAC OS X for entire sales team.

Confidential, Stamford, CT

IT Manager

Responsibilities:

• Responsible to manage the day to day operations within the IT department.
• Managed several deskside technicians in multiple geographic locations and focused on timely problem resolution, and customer satisfaction.
• Worked with in all aspects of the Infrastructure and Networking teams and acted as top level escalation point for all issues.
• Heavily involved in restructuring new domain from the ground up after acquisition on a global platform within a short timeline.
• Successfully built both virtual and hard servers with 2008R2.
• Solely responsible for SharePoint environment including all internal and external facing sites.
• Successfully migrated all sites and databases from SharePoint Services 3.0 to SharePoint 2010 with SQL backend after acquisition.
• Project Manager for global initiative of Windows 7 upgrade migration.
• Managed several team stakeholders to migrate over 4,000 workstations to Windows 7 on a global platform.