SUMMARY

• Over 8+ Years of Professional experience in the IT industry with extensive skill set dedicated to business and system analysis.
• Experience in System Administration and application packaging, virtualization on windows operating systems.
• Demonstrate an understanding of the application development lifecycle. Familiarity with SDLC (Systems Development Life Cycle) standards.
• Good experience in XP/Win7&10. Experience in deploying clients, managing software Packages, Software distribution and software metering in a LANDesk, SCCM 2012/Current Branch environment.
• Created base images of win7,Win 8 & 10 OS for application packaging using VM Sphere
• Extensive experience as an Application Packager (Wise Package Studio) and Network/Windows Administrator, Involving all stages of Systems engineering, including architecture, implementation, and testing.
• Good Knowledge and Experienced in creating and editing MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables
• Symantec PGP protection for end point encryption.
• Expertise in Windows Installer technology, Wise Package Studio 8.0, Admin studio 14.0, Install shields 2014 and Application virtualization using APP - V 5.0.
• Experience in automating the application for software distribution using SMS Installer, SCCM2007/2012 and IBM tools, Installsheild, Adminstudio, Citrix, and Group Policies.
• Experience in SCCM Administration and MSI Packaging. Created Active directory groups for the packages. And group policy object (GPO) deployments. Interface with end-user and application tester to troubleshoot and debug application configuration and deployment issues.
• Provided guidance to customers around Windows 7 to Windows 10 migrations using SCCM, Microsoft Deployment Tool kit (MDT), and User State Migration Tool (USMT).
• Created various POCs Proof of concepts to support Deployment Task Sequence .
• Windows 2008 Image building, documentation and communication plan preparation and execution experience.
• Adhered to the firm's patch deployment process.
• Experience working with SFT, OSD, ISO files, customizing OSD files with script and manually edited then to perform registry settings (add/remove registry), ODBC settings etc.
• Familiar with debugging tools like Orca, Filemon, Regmon, Setup Quality Tool, Functional testing, performance testing, UAT testing.
• Strong experience in Scripting. Extensively used VBScripts, Power Shell and Batch Script when necessary.
• Windows Server 2012 R2 activation options that do not require separate KMS servers, activation can be handled by the Active Directory service that also authenticates users and computers.
• IT Service Management (ITSM) based on ITIL best practices.
• Functional domain experience includes investment banking, pharmaceutical & government.

TECHNICAL SKILLS

Operating systems: Windows 10,Windows 8.1, Windows 7 / Vista / XP /2000/ NT / 98/ 95, Windows /NT

Databases: Oracle 11gR2, 10gR2 RAC, 9i, 8i, MS Access, MS SQL Server.

Technologies: Windows Installer (MSI), Active Directory, Windows Script, and Orca, Wise Script, Group Policy (GPO),Win batch/DOS Batch.

Imaging Tools: Norton Ghost, VMware, Boot Magic

Languages: C, HTML, Java Script, SQL & PL/SQL, and VB Scripting.

Packaging Tools: Wise Package Studio 8.0, Wise Install Master, Install Shield, Admin studio, Microsoft App v 5.0, VMware ThinApp, SWV-Symantec Workspace Virtualization.

Deployment Tools: SCCM Current Branch, SCCM 2012/2007, MDT2012, Microsoft Build Manager, Landesk Altiris Notification and Deployment Server

Troubleshooting Tools: Filemon, Regmon, Procmon, Dependency walker, Beyond Compare, AutoIT

PROFESSIONAL EXPERIENCE

Confidential, Franklin Lakes, NJ

SCCM Application Packager

Responsibilities:

• Responsible for creating packages for Win7 & Win 10 64 bit operating system.
• Create and implemented upgrade strategies for the current environment with specific attention to Microsoft SCCM, GPO, and WSUS throughout the environment.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• Worked withFlexeraAdmin Studio 14.0to repackage various applications and buildMSI packagesandTransforms MST and Patches MSP
• Responsible for providing 1st level / 2nd level/ 3rd level support to end-users in troubleshooting and resolving PC problems.
• Involved in Successfully upgraded environment from SCCM 2012 to SCCM Current Branch for 24,000 endpoints.
• SCCM 2012 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Distribution points, Reporting).
• Identifying and resolving SCCM 2012 deployment issues.
• Perform root cause failure analysis using log files and Event log reports.
• Reviewed and corrected OSD to include PXE issues for local admin, Windows Preinstallation Environment (Windows PE) 2.0 is a minimal Win32 operating system with limited services.
• Troubleshoot and resolve SCCM management point policy issues and package/program deployment failures, analyzing the data reported and Using Configuration Manager Trace Log Tool
• Configured Group Policy Objects to create a secure Windows Infrastructure and Administered DNS and DHCP.
• Research potential solutions to unresolved issues, provide input on technical documentation, and lead weekly team meetings.
• Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Server Reporting Services (SSRS).
• Designed, implemented and documented WSUS/SUP solution for Microsoft Security patch compliance.
• Having good knowledge of sequencing Microsoft Office 2010 and Office ad dins.
• Packaged, advertised and deployed third party security updates and Scan with Secunia CSI (Flexera Software) vulnerability management.
• Administer Microsoft SCCM 2012 and Current Branch environment including creating and editing security groups, application deployments (collections, advertisements, task sequences, and Power Shell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.
• Troubleshooting of software deployment, Maintenance Windows and work with product vendors to resolve software issues.
• Experience in the discovery and remediation of security vulnerabilities using manual and automated processes and procedures in Windows 7 &10.
• Repackaged applications using Wise Package Studio 8.0 on Windows 7 32bit and 64 bit.
• Used third party tools Process monitor, Filemon, and Beyond Compare to trouble shoot the package issues and also Working with OSD Editor, Soft Grid Log Files to trouble shoot the issues related to virtualized apps.
• Push Information Assurance Vulnerability Alert (IAVA) updates using SCCM to non-compliant systems.
• Design and Implemented Restart Manager in the environment for all sites with in specific reboot deadline timings.
• Managed deployment of Service Pack 1 for Win7,Win8 and VDI machines to stay in compliance with software patching.
• Expertise in creating custom actions using Wise script and Batch Script and Powershell script to add extra logic to the windows installer packages.
• Created silent installs to various vendor applications and also created Transforms to vendor MSIs using install tailor using VMware to re image the workstations.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.

Environment: Windows 10,Windows 8.1, Windows 7 64-bit, IE11, Office 2010, SCCM 2012, Wise Package Studio 8, App v 4.6sp1 and VMware.

Confidential, Texas

SCCM Deployment Engineer

Responsibilities:

• Responsible for creating packages for Win7 64, Win 8.1 bit operating system.
• Responsible for migrating existing XP Packages to Win7 32, Win7 64, Win 8.1
• Gathering Requirements, Packaging, Testing and Deploying Software packages.
• Creating Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, usingAdminStudio 2014.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• Keep management, business stakeholders, and project managers informed on deployment progress and/or issues.
• Windows security and 3rdparty software updates deployed with WSUS, SCCM, and SCUP (System Center Updates Publisher).
• Understand, install, and maintain SCCM 2012 infrastructure.
• Working knowledge of Microsoft SCCM/SMS, Install Shield Admin Studio, Wise Package Studio, IIS, DNS/TCP/WINS, Windows Registry, and Active Directory.
• Respond to any SCCM infrastructure alarms/incidents and resolve issues
• Created VB scripts and packages for deployment via SCCM 2012
• Implementation, Configuration, and Troubleshooting of Standard & Enterprise Network Systems Using Windows 2000 and Windows NT 4.0 Server, LAN & WAN TCP/IP based Application network.
• Created SCCM collection using business criteria package and advertisement. Identifying and resolving deployment issues.
• Experience in Creating Task Sequences for business application packages.
• Developed and delivered IT Services Management (ITSM) solutions based on ITIL best practices that focused on the people, process, and technology perspectives of providing business solutions.
• Deploying software and driver packages to client environment.
• Manage collection membership queries
• Generating report templates using Report Builder
• Performed software distribution and patch management toWindows desktops, laptops.
• Creating & Managing software inventory reports using SCCM queries
• Created customized reports utilizing SQL/SQL Reporting services to help assist on making better business decisions
• Managed Active Directory, Windows Servers, Databases, Filers, Routers, Switches, Networking appliances.
• Symantec PGP protection for end point encryption.
• Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions
• Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
• Provided infrastructure and design guidance for setting up and maintaining SCCM 2012, Landesk environments.
• Provided Risk Assessment and remediation guidance for SCCM 2012 infrastructures
• Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services
• Monitored SCCM platform health and mitigated issues as needed.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.

Environment: Windows 7 64-bit, Installsheild 2014, Admin studio11.5, Microsoft App v 5.0, Orca, VB script, Citrix VDI, Hyper-v, Citrix XenApp5.5, Citrix XenApp 6.0, SCCM 2007, SCCM 2012, MDT, Landesk, AutoIT.

Confidential, Houston Texas

Application Packager/SCCM Engineer

Responsibilities:

• Worked on Windows XP to Windows 7 Migration Project.
• SCCM 2007 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment
• Identifying and resolving SCCM 20007 deployment issues
• Keep management, business stakeholders, and project managers informed on deployment progress and/or issues
• Understand, install, and maintain SCCM 2007 infrastructure
• Respond to any SCCM infrastructure alarms/incidents and resolve issues
• Worked on various applications to build Upgrades and Patches (MSP) according to the package
• Created VB scripts and packages for deployment via SCCM 20007
• Created SCCM collection using business criteria, package and advertisements.
• Used all the available tools in AdminStudio effectively in developing the Windows Installer Packages.
• Experience in Creating Task Sequences for business application packages
• Deploying software and driver packages to client environment.
• Manage collection membership queries
• Project manager for the SMS 2003 to SCCM 2007 product upgrade. This involved working with Microsoft in their Technical Adoption Program (TAP) for SCCM 2007 and providing feedback to enhance product improvements. This also involved managing our SQL upgrade as well as installing WSUS 3.0 for use with software updates management
• Generating report templates using Report Builder
• Creating & Managing software inventory reports using SCCM queries
• Generating SCCM custom (SQL) reports
• Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions.
• Built and managed Altiris Deployment Servers.
• Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
• Provided infrastructure and design guidance for setting up and maintaining SCCM 2007, Landesk environments.
• Provided Risk Assessment and remediation guidance for SCCM 2007 infrastructures
• Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services
• Monitored SCCM platform health and mitigated issues as needed.
• Performed software distribution and patch management toWindows desktops, laptops.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.

Environment: Windows 7 32,64-bit, Installsheild Spring 2012, Admin studio 10.5,Microsoft App v 4.6sp1, Wise Packaging studio 7.0 Orca, VB script, VM Ware, IBM’s ISPI wrapper, Citrix XenDesktop, Citrix XenApp4.5, Citrix XenApp 5.5, SCCM 2007, LANDesk.

Confidential, Milwaukee WI

Application Packager/SCCM Engineer

Responsibilities:

• Worked on Windows XP to Windows 7 Migration Project.
• Repackaging third party applications in to .msi format to support company standards and distribution methods.
• Worked on Install shield 11, Adminstudio 10 to create .msi packages to deploy on to windows 7 64bit workstations.
• Created silent installs to various vendor applications and also created Transforms to vendor MSIs using install shield Tuner and Orca.
• Customize different versions Microsoft Office products according to the client requirements.(Used OCT for Office 2007 and 2010, ORK for Office 2003 versions)
• Provided infrastructure and design guidance for setting up and maintaining SCCM 2007 environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Expertise in writing custom actions using VB script.
• Working on yahoo VB template for package deployment along with pre and post install actions.
• Experience in troubleshooting package issues using third party tools like Procmon, beyond compare, Dependency walker etc.
• Analyzing the various technical problems during the UAT and providing timely resolution of issues in both the Citrix Xen desktop and windows environment.
• Installing packages in system context on production build and complete QA testing before roll out.
• Troubleshooting of packaged Applications in both the Windows and Citrix environment
• Testing applications in different user profiles (Admin and standard Users) make sure that they function properly for all users on the managed Windows 7 Platform.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
• Interacting with end users to perform application functionality test.
• Experience with Adobe Custom wizard to create transform for Adobe products and having very good experience in packaging Adobe creative suite products.
• Worked on VMware sessions for packaging and testing.

Environment: Windows 7 32,64-bit, Install Shield, Admin studio 10.0,Microsoft App v 4.6sp1 Orca, VB script, VM Ware, Citrix XenDesktop, Citrix XenApp4.5, Citrix XenApp 5.5, SCCM 2007.

Confidential

Software Developer

Responsibilities:

• Repackaged various applications per specs provided by client to Windows XP desktop environment.
• Deployment and configuration of MS Office 2000.
• Specialized in migration of oracle applications to new desktop standards.
• Created various scripts for packages requiring custom actions during installation.
• VMware Repackaging environment
• Scripting languages used include VBA, VB Script, Install Script, and Wise Script.
• Wise Package Studio was utilized for creation of certain merge modules as it allowed us to pull components out of MSI packages directly into usable merge modules.
• Also performed training of remaining employees on use of WISE for repackaging applications.
• Applications designed for distribution through Active Directory in locked-down environment.
• Supported SMS rollout team with “on-demand” packaging, which included packages that needed last-minute alterations.
• Implemented and revised standards for packaging and administered support as required.

Environment: Windows 2000/XP, Wise Scripting, VB scripting, Wise Package Studio, GHOST.