OBJECTIVE

• Seeking Challenging assignment in Information / Network Security and to become part of a Dynamic environment where hard work and determination are acknowledged and rewarded.

SUMMARY

• Strong computing background with good knowledge base in Computer Networking and Security.
• Overall Ten years of active association with the industry, academic instruction and seminar presentations.
• Profound knowledge of Products such as Checkpoint, CISCO, Juniper, Fortigate, Microsoft, Bluecoat, Trend Micro, Symantec, Mc - Afee, D-link, and other Network Security products.
• Experience in Wireless/RFcommunications systems, IP networking.
• Proven skills in management, maintenance and trouble shooting.
• Wireless Tuning and troubleshooting LAN/WLAN connectivity.
• Well versed in identifying problems, imagining alternatives and developing evaluation strategies.
• Proven ability to learn fast, initiate and lead teams and actively identifies new areas for learning.
• Strong working knowledge of Routers, Switches, Firewalls, IPS/IDS, Anti-Virus and VPN’S

PROFESSIONAL EXPERIENCE

Confidential, Newark, CA

Service Architect

Responsibilities:

• Designed & implemented the Datacenter as per SAS70 requirements for hosted and remote servers for various customers.
• Participated with IT team for datacenter moment activities.
• Coordinated with assorted customers for their network related issues and also with vendors to resolve the issues and any implementations in Datacenters.
• Worked on Solarwinds and Nagios network monitoring tools to monitor performance and availability for network devices and systems.
• Worked on RSA server to configure the RSA tokens for network authentications for user’s login.
• Established, maintained IPSec site to site and Remote VPNs, based on the requirements.
• Troubleshooting of VPN tunnel issues.
• Provided support for Voice Cisco call manager for customer.
• Participated in Disaster Recovery planning/testing.
• Review of network access logs on syslog server.
• Knowledge sharing with team members & conducted internal trainings.
• Prepared Root cause analysis of the escalated problems.
• Implemented Processes & Procedures to reduce the operating overhead of the IT Team.
• Facilitated resource interviews and planning sessions, managed task assignment.

Confidential

Senior Security Network Engineer

Responsibilities:

• Account manager for 40 corporate clients and responsible for all technical issues related to security devices and working as single point of contact.
• Received appreciations for working on ITU (International Telecommunication Union) held in India-2010
• Providing Level3 Support for Firewalls, Leased Line and Radio Frequency Corporate Customers.
• Configuring and Maintenance Static routes, RIP, OSPF, Load Balancing with Backbones and Shaping Customers Traffic.
• Experience in testing Wireless LAN(WLAN)switching/access point products.
• Implementation of customer network, which includes configuration of routing protocols, Leased lines, ISDN lines, IOS installations and Password recovery.
• Configuration of RF devices such as Subscriber Units and Access Points and trouble shooting of customer WAN issues.
• Design and execution of installation and configuration of VPN/IVPN, LAN/WAN as per organizational requirements.
• Identifying the potential corporate customers and their telecom requirements.
• Configuration and Maintenance ofWLANbridges, Point-to-Point and Point-to-Multipoint links
• Providing optimum solutions to the customer and convincing the advantages of SIFY services.
• Customer order installation, order acceptance, order fulfillment and management and SLA.
• Monitoring the Internet Traffic Load on network links through Beacon Monitoring tool.
• Doing courtesy calls to Client locations and taking proactive and preventive actions to avoid any future issues.
• Preparing Incident reports, Network diagrams and documentation of all the work for ISO certification and future reference purposes.
• Troubleshooting of customer WAN related issues (Modems, SUs, and Routers & Switches).

Confidential

Senior Network Engineer

Responsibilities:

• Maintaining mission-critical networks and ensuring the IT operations of the customers to be uninterrupted.
• If devices are running old IOS like 12.X updating their IOS to current version.
• Providing solutions in Network and IT Infrastructure, handling operation management of Cisco Devices, traffic management and monitoring.
• Troubleshooting network problems, vendor co-ordination and IP resource management, providing technical support for customers.
• Implementing Application Servers and Web Servers for Network Operations Centre & managing IP Address Management.
• Ensuring optimum usage of Bandwidth & configuring Netflow and to identify network traffic flow.
• Monitoring and testing network performance and providing network performance statistics and reports.

Confidential

Network Engineer

Responsibilities:

• Administering & maintaining LAN consisting of around 100 systems, Cisco Routers & switches
• Perform other related tasks under the instructions of the Manager/Senior Wireless Network Engineer.
• Configuration & troubleshooting IP Routing, Password Configure in Cisco Router
• Providing solutions in Network and IT Infrastructure, handling operation management of Cisco Devices and monitoring.
• Troubleshooting network problems and IP resource management, providing technical support for customers.
• Administering & maintaining LAN consisting of around 100 systems, Cisco Routers & switches
• Configuring Wireless router with PPoA for ADSL connections
• Handling VLAN for different users depending upon their project.
• Following up with vendors for link related issues, under warranty machines like Dell (laptops, desktops servers & Printer), HP desktops
• Providing Remote Support and Administration on network for Internal and external clients using tools like Microsoft Remote Desktop Connection and Team Viewer