SUMMARY

• 8+ years of technical work experience
• Active U.S. DoD Secret Clearance and DHS EOD Clearance
• Team leadership and Government work experience
• Hands - on experience with Cisco routers, switches and their configurations
• Experienced with different network technologies such as Frame Relay, VPN, and MPLS
• Experienced in configuring routing protocols such as RIP, EIGRP, OSPF and BGP
• Experienced in using Cisco Identity Services Engine (ISE), Blue Coat appliances, ACS, Prime, CiscoWorks, MRVs, F5s, NetCool, OneClick, Brocade, Remedy, ITSM, eHealth and OPNet
• Languages: English and Arabic

PROFESSIONAL EXPERIENCE

Confidential, Landover, MD

Principal Network Engineer

Responsibilities:

• Research and analyze data or voice networking technologies to remain pro-active and current in the industry. Make recommendations for future direction.
• Configuring, testing, maintaining, troubleshooting and tuning network infrastructure such as Cisco routers, switches, Juniper Firewalls and network security related access.
• Deployment, configuration, and management of 802.1x solutions to include Cisco Identity Services Engine (ISE), ACS (Radius and TACACS+), and Cisco Prime.
• Provide expert technical support and guidance on highly complex designs. Test and review proposed changes to ensure suitability.
• Provide engineering recommendations on new development efforts, the network infrastructure, as well as providing quality assurance by ensuring that existing system and network configurations meet the customer’s requirements.
• Designed and implemented a WAN solution between different sites using BGP along with its configuration plan, Visio diagram, and all required documentations.
• Determine appropriate standard testing routines; test various networks or data equipment such as routers, switches, etc. using layer 2 (VLAN, VTP, STP, etc) and 3 technologies
• Assist in the design, implementation and maintenance of various networks such as LAN and WAN systems in accordance with specified requirements
• Draft design specifications, development procedures, test plans, test procedures, and evaluation reports.
• Responsible for circuit cutovers, installations, and pertinent network configuration changes, as well as updating documentation.

Confidential, Fairfax, Virginia

Senior Network Engineer (Lead)

Responsibilities:

• Maintained worldwide network backbone; provided first line of defense against network attacks, and routing consistency.
• Implemented major Engineering projects including a network-wide, gateway hardware upgrades, and a dual-homing customer solution, as well as offered pre-deployment consultation. Review and provide feedback of technical documentation.
• Provided detailed reports to management and government leads, email notifications of network outages and planned changes.
• Responsible for Tier 3 customer support, including network connectivity troubleshooting and circuit problems.
• Worked directly with TNOSC and DISA to troubleshoot network connectivity, applied changes to the network, and upgrade services.
• Principle duties included monitoring of the National Guard Bureau’s enterprise WAN (GuardNet), which provides CONUS and OCONUS NIPRNET connectivity for the Army and Air National Guard and Army Reserves and resolved network issues as they occur.
• Provided technical assistance to users and adjacent groups on network issues. Provided technical recommendations to the customer.
• Ensured compliance with security and acceptable use policies and guidelines set forth by the Department of the Army and DoD. Maintained and ensured network integrity, confidentiality, and reliability.
• Assumed lead duties in case of Manager’s absence to include: compiling weekly reports, attending meetings, scheduling of personnel, and delegation of work.

Confidential, Reston, Virginia

Network Engineer

Responsibilities:

• Perform test and turn-up of new Cisco routers and catalyst switchesfor the newSprint WiMax Network. Configure VLANs and STP on layer 3 and 2 switches
• Implement and provision the Ceterus aggregation equipment and its alarm test procedure
• Responsible for end to end configuration, testing, upgrading and troubleshooting of the WiMax network.
• Test VLANs using TBERD8000 for connectivity verification and throughput/SLA testing.
• Manage the installation, testing, and acceptance of the new 4G WiMAX Aggregator equipment.
• Test T1 circuits using the REACT application to identify and fix network failures
• Enable and assign DS1/DS3's to new circuit based on market orders
• Guide and work in parallel with field operations in installing and turning up new sites
• Train new employees and write MOPs for employees to follow
• Participate in and initiate daily conference bridges with various groups for planning and deployment of the WiMax network
• Daily communication with Sprint vendors such as Samsung, Motorola, FiberTower, Verizon, and LightTower.

Confidential, Reston, Virginia

Technical Support Engineer II

Responsibilities:

• Interacted directly with clients to ensure a high return on investment (ROI)
• Managed networks for over 200 global customers. Recommended functional solutions to clients and users
• Provided client support, followed customer issues from creation to completion
• Troubleshot network issues comprising of Cisco Routers/Switches, Nortel Contivities, etc.
• Received, analyzed, monitored and resolvedLAN and WAN communication problems
• Managed and maintain customer networks comprising of a wide variety of technologies (Frame Relay, VPN, MPLS, etc)
• Mentored and trained new hires, served in lead capacity
• Coordinated, scheduled and tested network circuits, coordinated technician dispatches to customer sites to further investigate circuit issues